Facebook Customer Service Issues

Archive 1725

The following are issues that customers reported to GetHuman about Facebook customer service, archive #1725. It includes a selection of 20 issue(s) reported December 24, 2022 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions.
Dear Sir, I am Phạm Thành Thảo. My Facebook account, [redacted]/ [redacted], has been locked for 20 days. Despite several appeals, it remains inaccessible. Facebook is crucial for my family, friends, and social interactions. The sudden lock has disrupted my personal and professional life. I request a clear explanation for this action and assure compliance with Facebook's community standards. I hope Meta will address the matter promptly and provide a satisfactory resolution. Sincerely, Your customer; Account: Phạm Thành Thảo
Reported by GetHuman-thphamth on Saturday, December 24, 2022 12:36 AM
My legal name on documents is Nawal Kishor with the date of birth 10/02/[redacted]. On Facebook, my username is Naval Kumar. You can reach me at [redacted] or [redacted]. The password for my Facebook account is @yadavkumar. Hi Facebook team, my account was locked on 15/12/[redacted], and I kindly request for it to be recovered. I apologize for any mistakes that may have occurred regarding the community standards. I only use Facebook and WhatsApp for social apps. Please reconsider and unlock my account. Thank you for your assistance. I hope my appeal is reviewed promptly, and my Facebook account is reinstated soon. Thank you.
Reported by GetHuman-nknawalk on Saturday, December 24, 2022 4:26 AM
Hello dear Facebook team, My Facebook account has been locked due to an issue with confirming my identity. I do not have any information to confirm myself. Kindly assist me in unlocking my Facebook account. Please provide options to either receive a code by email or by phone number. This account is crucial to me as it is linked to my other social platforms. Your understanding and help in unlocking my account are greatly appreciated. Thanks.
Reported by GetHuman-nknawalk on Saturday, December 24, 2022 4:35 AM
A few days ago, my account got disabled, and it has many important photos and messages. It is causing me various issues with my family and personally since Facebook disabled it. I am desperate for my account back. Please, I request you to reactivate my account. I can provide identification for verification purposes to reopen my Facebook account. Username: Maheshbabu Mahesh mahesh
Reported by GetHuman8047362 on Saturday, December 24, 2022 4:38 AM
My account was hacked nearly a month ago. It was completely taken over by someone else. I am reaching out to you from my iPhone rather than a computer. Despite efforts from several individuals on "Just Answer," the issue persists. We have exhausted all attempts to resolve it without success. Background: There are two Facebook accounts in my name. One with a few inactive friends, which I am deleting, and another, Jackie Bowers, with approximately [redacted] friends that has been hacked. Despite multiple password changes, the codes either do not work or are not received. The hacker is now soliciting money from my friends. I urgently require assistance in fixing this issue or reporting it to the appropriate party for resolution. Thank you.
Reported by GetHuman8047368 on Saturday, December 24, 2022 4:44 AM
Happy Birthday! As you transition into adulthood, some of the protections previously in place for minors on Facebook no longer apply to you. For instance, you can now receive messages from anyone, have a public search listing, and use the tag suggestion feature. Please be aware that anything you share publicly can be viewed by anyone, whether they are on Facebook or not. Take the time to review and adjust these settings accordingly to ensure your privacy and security. If you need assistance, learn more about these changes and how to manage your new settings on Facebook. Happy Birthday and enjoy exploring your updated privacy options on the platform.
Reported by GetHuman-hafizamm on Saturday, December 24, 2022 7:33 AM
Hello, my personal Facebook account has been permanently disabled, even though I have adhered to all Facebook community guidelines. I have already confirmed my identity with Facebook and stored personal data on my account with no violations. Unfortunately, someone has reported my account. I submitted my official documents to the Facebook team two days ago, but have not received a response. I kindly ask for the reopening of my disabled Facebook account at your earliest convenience. Thank you. - A. Saraswat Email: [redacted] Phone: [redacted]
Reported by GetHuman8047588 on Saturday, December 24, 2022 8:29 AM
Hello, my business account on Facebook is called Cendol Station Sungai Petani. I frequently advertise using Facebook advertising. One problem I'm facing is that I am unable to create ads because Facebook is asking me to make additional payments in the thousands to advertise my product when I should only pay RM500. I hope someone can assist me with this. Thank you. - Aziz Sobri.
Reported by GetHuman-aziz_naj on Saturday, December 24, 2022 11:22 AM
Hello, I have two Facebook accounts: - Claudia NAROYANIN (active account) - Clo swe Naroyanin (blocked account that I would like to recover or delete myself) I am seeking assistance from the Facebook customer service team to regain access to the Clo swe Naroyanin account that has been blocked for over 10 years. At that time, my email was hacked ([redacted]) and my phone number and other details were changed as well. You can reach me at my current email: [redacted] I look forward to your response. Best regards and happy holidays. Claudia NAROYANIN
Reported by GetHuman-naroyani on Saturday, December 24, 2022 3:33 PM
Hello Facebook team, My Facebook account has been locked due to an issue confirming my identity. I don't have any means to confirm myself. Please assist me in unlocking my Facebook account. Alternatively, provide me with the option to receive a code via email or phone number. This account is crucial to me as it is linked to my other social platforms. Please understand the importance and help me regain access to my account. Email: sk*****[redacted] Username: Sagar Gautam
Reported by GetHuman8045235 on Saturday, December 24, 2022 5:09 PM
My account has been closed. I can no longer use Facebook or Messenger because my linked Instagram account has been permanently closed. The activity on [redacted], the Instagram community guidelines, or other standards were not being followed. If you feel that your account has been closed due to an error, you can request a review of this decision from Instagram. Please visit the Instagram Help Center for more information. Visit Instagram Help Center for more assistance. Download your information.
Reported by GetHuman8037868 on Saturday, December 24, 2022 8:41 PM
Dear Facebook Team, I am writing to inform you that my personal Facebook account has been disabled, which has resulted in the inability to access important connected apps. I suspect that another user accessed my account and violated community guidelines. I realize the seriousness of this matter and assure you that I will adhere to your guidelines in the future. Your prompt assistance in resolving this issue would be greatly appreciated. Thank you for your understanding. Account Details: - Name: Pankaj Fartiyal - Password: [redacted] - Date of Birth: 22/09/[redacted] - Phone Number: [redacted] - Email: [redacted]
Reported by GetHuman-pankajsf on Sunday, December 25, 2022 5:40 AM
Dear Facebook Team, I am a genuine user of this account. Unfortunately, your security system mistakenly disabled my personal account citing a breach of Facebook's community standards. I have submitted all the necessary identification to prove my identity and request the reopening of my account. I kindly ask you to review my appeal promptly and reinstate access to my Facebook account at your earliest convenience. Thank you, Prakash O. India
Reported by GetHuman-broytop on Sunday, December 25, 2022 8:11 AM
Dear Facebook Team, I am a genuine user of this account. Unfortunately, your security system mistakenly disabled my personal account citing a violation of Facebook community standards. I have submitted all necessary identification to support my appeal for reopening my account. I kindly request your prompt assistance in resolving this matter and restoring my access to my Facebook account. Thank you for your attention, Prakash Oggy Email: [redacted] Phone: [redacted] Country: India
Reported by GetHuman-broytop on Sunday, December 25, 2022 12:27 PM
I've always been active socially, collaborating with various non-profits and striving to uphold a positive online environment by following Facebook's community standards diligently. My account, which dates back to [redacted], holds precious memories of my global travels. I kindly request a review of your decision. Thanks, Ajayasinh Sawant Khas Email: [redacted]
Reported by GetHuman-ajayasin on Sunday, December 25, 2022 9:37 PM
Dear Facebook team, When I log in to my Facebook account, the system only shows me the logout option. I received a message that my documents were being reviewed. I made a mistake by submitting the wrong national ID card, and I realize the importance of this identification. Please consider reopening my Facebook account so I can provide the correct original national ID card. My Facebook name was Rana Motors Natore. Thank you.
Reported by GetHuman-julhasak on Monday, December 26, 2022 7:11 AM
Hello Facebook Team, A few days ago, my account was disabled. I have valuable photos and messages on my account. It is crucial for me to recover access to it. Due to the account's deactivation, I am encountering difficulties within my family and personal affairs. I kindly request you to reactivate my account. I am submitting my identification for verification purposes to facilitate the reopening of my Facebook account. Please confirm the documents provided. Name: Naved Husain Gmail address: [redacted] User name: [redacted] Password: navedalio
Reported by GetHuman8051527 on Monday, December 26, 2022 3:22 PM
Hello Facebook Team, A few days ago, my account was disabled without any explanation. I am unsure why this happened and need assistance. My account holds many important photos and messages that I cannot access. Re-enabling my account is crucial as it's causing issues within my family and for personal reasons. I kindly request that you reactivate my account. I am ready to provide identification for verification purposes to have my Facebook restored. Name: Naved Husain Email: [redacted] Username: [redacted] Password: navedalio
Reported by GetHuman8051527 on Monday, December 26, 2022 3:26 PM
I am experiencing issues with my original (Acchords) and personal (Tommy McManus) pages on Facebook. Despite reaching out to Facebook support, I have not received a response. I have attempted to retrieve my accounts but have not received the necessary code to verify my identity via email ([redacted]). Although I have tried other methods, I have not been successful. As a temporary solution, I have created new pages for Acchords and Tommy McManus until the issue with my original pages is resolved. These original pages have been active for over a decade, and many of our friends use them. I am unsure why the identification processes are failing, and I suspect that there may be a block or a hack. I am hopeful that Facebook can assist me in recovering my original pages. Thank you for your help in addressing this frustrating situation.
Reported by GetHuman8051549 on Monday, December 26, 2022 3:29 PM
My Facebook account was disabled on December 8, [redacted], and I am unsure of the reason. I have discovered that someone is impersonating me on a fake account with my profile picture. I am unable to take any action due to my account being blocked. I urgently need to regain access to my disabled account to report the fake one. This is crucial for me as I use the account to stay connected with people and manage my business.
Reported by GetHuman-nibirhas on Monday, December 26, 2022 5:08 PM

Help me with my Facebook issue

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