Facebook Customer Service Issues

Two days ago, my account was locked due to unusual activity. I was asked to confirm my identity and I uploaded my school ID as I didn't have my passport at the time. Unfortunately, my ID was rejected, and after multiple attempts, I was informed that I had tried too many times and needed to wait 24 hours before trying again. Even after waiting the required time, I am still encountering the same issue. I am now back in my hometown and have my passport with me, but I am unable to upload it for verification.

Dear Facebook Team, I am writing to inform you that my Facebook account has been locked since 19 December [redacted]. I have been unable to unlock it as the system keeps showing a message regarding attempting to access my previously logged-in Facebook account. I have already logged out from all devices in an attempt to regain access to my account. This account holds significant importance to me, and I kindly request that Facebook provide alternative recovery options such as receiving a code on my phone or through email to help me restore access. Thank you for your assistance. Sincerely, Shiam Ahmed Email: [redacted] Phone: [redacted]4

I've been unable to access my account since Monday evening. Even after resetting my password, I require a login code that I can't retrieve due to being locked out of Facebook. Though I sought help and was promised assistance via email, I have yet to receive any further instructions to regain access.

My 12-year-old personal Facebook account was disabled without reason. Despite not violating community guidelines, Facebook claimed I breached their rules after detecting a login on 14/12/22. I am certain I was hacked. After appealing and providing evidence like IDs and screenshots of their emails, I am yet to receive a response. The clock is ticking, with only 20 days until my account is permanently disabled. Losing access means losing connection to my work, friends, and 12 years of memories stored on it. I am feeling devastated and desperate for assistance to recover my account. Thank you for any help you can provide. - M. Heneghan

Sold a Canon Rebel with 6 lenses on Facebook. My bank, US Bank, uses Zelle for transactions. They claimed to have sent $[redacted].00 and I received an email with a Zelle header confirming the transfer but requested shipping details. I shipped the camera and lenses to New York after providing the information as requested in the email. Unfortunately, no money was received, and it turned out to be a scam despite the Zelle headers in the emails. My bank confirmed no money was sent via Zelle. I am in a tough spot financially, being 71 years old. Any assistance would be greatly appreciated. Thank you, Shannon S.

I have been attempting to regain access to my account for a while now through the proper channels, but unfortunately, I have not received much assistance or information. My account was compromised a while back due to a phishing attack through an ad page, leading to it being banned for policy violation. Despite appealing the ban with evidence proving my innocence and that my account was accessed without my consent, I have not received any response within the given timeframe. It's disappointing that Facebook has not addressed this issue yet.

I've been unable to access my account recently. I've been attempting to reset my password for several days. Even after changing my password, I am still unable to log in. The prompt insists I use a device previously utilized for logging in. I've used this phone for over two years without any issues, but now Facebook doesn't recognize it as a previously used device. Is there a resolution to this predicament?

I need help reactivating my account. Can someone help me with that? I believe there was a mistake in disabling it. I filled out the form for a review, but I haven't heard back yet. My details are as follows: Name: Čhøudhäry Ærpít Email: [redacted]

Subject: Assistance Needed with Disabled Facebook Advertising Account Dear Facebook Team, I recently discovered that my advertising account has been disabled. I have always made a conscious effort to adhere to Facebook's policies and guidelines. If there was an unintentional violation on my part, I would appreciate clarification on the specific policy that was breached. I am committed to understanding and rectifying any oversight to ensure compliance in the future. I kindly request your assistance in reactivating my ad account. Additionally, I am experiencing difficulty removing my credit card information from the platform, and would appreciate guidance on resolving this issue as well. Thank you for your attention to this matter. Sincerely, Jeremy Wu

Dear Sir, I am Pham Thanh Thao. My Facebook account, thphamthanh73@[redacted] / [redacted], has been locked for 20 days now. Despite multiple appeals, there has been no response. Facebook is vital for maintaining my family, friends, and social contacts. Its sudden lock has severely impacted both my work and personal life. I request Facebook to explain why my account is inaccessible. I assure compliance with all community standards. I hope Meta will promptly address the reopening of my account and provide a clear explanation. Sincerely, Your customer; Account: Pham Thanh Thao

Hello, I am writing to inform you that my personal Facebook account was disabled within just 4 days, and then permanently disabled. I want to clarify that I have always followed Facebook's community guidelines and have not posted any illegal or inappropriate content on my account. This account is very important to me as it contains personal data such as family photos. I kindly request your assistance in recovering my account. Thank you, [redacted]

Dear Facebook Team, I am a genuine user of this account, and unfortunately, your security system mistakenly disabled my personal Facebook account citing a violation of the Community Standards. I have submitted all the necessary identification documents to verify my account, and I kindly request you to reconsider and reopen my account at your earliest convenience. Thank you for your attention to this matter. Best regards, Shally Singh Cheema Email: [redacted] Phone: [redacted] Country: India

Hello, I'm seeking assistance with resetting my Facebook password. I provided Facebook with a new email address to contact me as I no longer have access to my original email linked to my Facebook account. I submitted my identification document to Facebook and now, after 24 hours, I'm attempting to reset the password. Unfortunately, none of the codes sent by Facebook are working. The codes I receive are all the same, and despite my efforts, Facebook is not allowing me to reset my password via email. Any help would be greatly appreciated.

Hello, I am Neiber David Martinez Guevara. My Facebook account was blocked on December 7th around 8 p.m. I have tried to recover it by changing the password, but I couldn't log in. The username is David Guevara. The email associated with the account is [redacted], and the password is 12345HK. The recovery phone pin is [redacted]. You can contact me at [redacted] or call [redacted]. Please unblock my account, it's very important to me. Thank you.

My personal Facebook account was disabled within just three days, and then it was permanently disabled. I had been following Facebook community guidelines, and there was no inappropriate content on my official account. I haven't posted anything illegal or sexual and have stored important family pictures and data there. I kindly request the Facebook team to assist me in recovering my personal account as it is very important to me. Thank you.

My personal Facebook account was disabled just three days ago, and then it was permanently disabled. I adhere to Facebook's community guidelines and have not violated any rules on my official account. I do not post any illegal or inappropriate content, but I do have important personal data like family pictures stored on that account. I kindly request the Facebook team to help recover my account as it is essential to me. Thank you, Facebook team.

I need assistance with regaining access to my personal and business Facebook pages. Unauthorized individuals removed my primary emails and phone number from the accounts. Despite numerous attempts, I haven't received confirmation after submitting images of my driver's license to prove ownership. When trying to change passwords, the hacker was quicker, resulting in my loss of access to Facebook with 13 years of valuable memories. Although I secured my Instagram accounts in time, I'm eager to retrieve the sentimental photos and connect with friends on Facebook. Unfortunately, Facebook's lack of a direct phone number and the inability to validate my original email and phone make it challenging to resolve. I appreciate any support you can offer in restoring access to my accounts.

My Facebook and Instagram accounts got disabled after being hacked, with someone posting jihadist flag images. I need help reactivating my accounts. I submitted a dispute request but couldn't explain the hacking. I have a trip scheduled for January, and most of my accounts are linked through Facebook, causing access issues. I need assistance in reaching a human for support. Thank you.

Dear Support Team, I am reaching out regarding my personal Facebook account, which has been disabled inexplicably due to an unknown Instagram account. Surprisingly, my personal Instagram account with the handle @bassamlaiq is active and functioning without any issues. The disabling of my Facebook account seems to be linked to @vuongthanhvinh190293, an account I have no knowledge of and have never connected to my Facebook. I kindly request a thorough review of this situation to reactivate my Facebook account under the email [redacted] Thank you for your attention to this matter. Sincerely, B. L.

My personal Facebook account was disabled on 12/4/[redacted]. In the days leading up to the disablement, multiple unauthorized attempts were made to access my account from different locations. Facebook alerted me several times and urged me to change my password, which I did approximately 7-10 times, some within a short span of 30 minutes on one particular day. The hacker ultimately changed my profile picture to that of a man in a tank top, as reported by a friend. I am unsure of any other misuse of my account by this individual, but I suspect it led to the account's disabling. Despite using Facebook for more than a decade without incident, I seek reactivation of my account.