Facebook Customer Service Issues

Dear Facebook customer service team, My account is restricted, and I am unable to appeal through the identity verification process. Although I have been running an ad account, no illegal ads have been posted, yet the delivery is restricted. Despite previous appeals for the ad account, the restriction remains, and now my personal account is also restricted. This account is integral to my work, as without it, I will face significant challenges in obtaining permissions in the future. Additionally, I have made important work connections through this account, which I need to maintain contact with. I kindly request your assistance in lifting the restriction on my account. I am willing to provide any necessary supporting documents promptly if needed in the future. Thank you for your attention to this matter. [Redacted]

To whom it may concern, I am writing to report a concerning issue involving my wife accessing my phone and creating a fake Facebook account under the name "Oscar the cheater Daniels." I am currently in Georgia while she has my phone in Tennessee, making it difficult for me to address this matter directly. Yesterday, she dropped me off at the Memphis, TN airport, inadvertently leaving my phone in her possession. Despite my attempts to contact her using other phones, I have not received a response. I urgently request for the account "Oscar the cheater Daniels" to be promptly shut down. You can reach me at [redacted] or via email at [redacted] Both my phone number and email have been compromised by her. For verification purposes, my date of birth is 11-21-[redacted], and my previous password was 1953Jun@02, although she has since changed it after gaining access to my accounts. Thank you for your prompt assistance in resolving this matter. Sincerely, Oscar J. Daniels, Jr.

Hello Facebook Support, I am Asibul Hossain Alvi. I would like to inform you about the "confirm your identity" issue I am encountering on my account. Despite abiding by the community standards, I am unable to log in due to this problem. Resetting my password does not resolve the issue, displaying a message that the content is unavailable. Missing access to my account is causing inconvenience as it contains crucial contacts and documents essential for my academic and professional pursuits. I urge Facebook to address this matter promptly and resolve the issue efficiently. Please consider my email and password details for assistance: Email: [redacted] Password: [redacted] Backup Email: [redacted] Awaiting a prompt response and resolution. Regards, Asibul Hossain Alvi

I've noticed that your account is currently disabled on Facebook after a disagreement over a decision made on October 25, [redacted]. Please check back for updates on the outcome. Following a review, Facebook will determine if your account complies with Community Standards. If it is approved, you will regain access. However, if it is found to violate these standards, your account will be permanently disabled. Your primary purpose for the account was to create a business page and boost posts. Kindly consider restoring access to your account for these purposes. Thank you.

A few weeks ago, I received a message on Facebook Messenger from someone pretending to be my friend Rick Poisel, asking for help setting up his new iPhone 12. I tried to verify by checking previous messages and calling Rick, but got no answer. Thinking it was legitimate, I sent the security number as requested. Soon after, my account was hacked, and the thief replaced my email with theirs, locking me out of my Facebook. I am now unable to access my page, friends list, and photos. I am hoping Facebook can restore my email and remove the imposter's, allowing me to regain access to my account. I am willing to provide a copy of my passport or driver's license if needed.

I am unable to access my account due to hacking. When trying to reset my password, I noticed an additional linked email belonging to [redacted], possibly the hacker's. After resetting, the hacker receives the code. Subsequently, logging in prompts a 2FA request, although I never set it up. Despite this, I can locate my group "4k Modding" on the account. To address this, I've created a new account. I seek assistance in recovering my original account by removing the linked hotmail email and 2FA, as well as restoring my recovery email [redacted] Any help would be appreciated.

Hello, I am the administrator of Barnwell City and manage the Barnwell City Hall Offices page. Over the years, the account has undergone changes. Previously, there was a separate login, but now it is linked to my personal account, Lynn Smith McEwen. Despite being the only manager listed on the privacy page, I do not have complete control over the page. As we are preparing to launch our new city website, the City Hall Offices Facebook page is not appearing on our feed section. I need full control of the page to resolve this issue. I have attempted to contact Facebook for assistance but haven't received a response. I want to avoid creating a new page and ensure that our information remains public. Kindly advise on how to address this or provide guidance on reaching the necessary support. Thank you.

Hello! I am encountering a recurring issue with Facebook ads that I am struggling to resolve. Despite my attempts to create and publish ads on Facebook, I continually face blocks from the platform citing restrictions due to inauthentic behaviors or policy violations. I have only been creating basic ads, nothing out of the ordinary, yet I keep receiving this restriction message after a short period of them being active. I previously contacted the call center regarding this matter, but unfortunately, the assistance provided did not address my concerns adequately. I am seeking genuine and effective solutions to rectify this problem. Any guidance or advice would be greatly appreciated. Thank you.

Hello, I would like to report that my personal Facebook account was mistakenly disabled by your security system. When I attempted to log in, I received a message stating that my account had been disabled. I have been a genuine user since [redacted] and have always adhered to Facebook's community standards. If I unknowingly violated any policies, I sincerely apologize. I am willing to provide any necessary identification to resolve this matter. Please review and reactivate my account as there is important content that I need access to. Thank you for your assistance. Best regards, Jimuel N. Email Address: [redacted] Date of Birth: March 13, [redacted]

It has been weeks, and I have yet to receive my long-awaited payouts for my two recently delivered items. Additionally, I am unable to add shipping to any orders for unexplained reasons. This issue has caused me to lose potential customers who wished to order but couldn't due to the lack of shipping information. I have reached out to several individuals on this platform but have not seen a resolution. Trying to contact Facebook has also been unsuccessful as there is no direct phone number available. It is frustrating to deal with this ongoing problem, and I hope for a prompt resolution.

Hello, I am reaching out regarding my personal Facebook account that was mistakenly disabled by your security system. Upon logging in, I was informed by your team that my account had been disabled and they couldn't review this decision. I have been a genuine user since [redacted] and have not intentionally violated any of Facebook's community standards. If I unknowingly did so, I sincerely apologize. I have provided all my identity information to no avail. Please reconsider and reactivate my personal Facebook account as there is vital information stored there that I need access to. Thank you for your assistance. Best, Jimuel N. Email: [redacted] Phone: [redacted]5 DOB: March 13, [redacted]

If you suspect unauthorized access to your account, please visit the following page to enhance your account's security. You will be prompted to update your password and review recent login activity. Signs that your account may have been compromised include changes to your email or password, alterations to your name or birthday, friend requests to unknown individuals, messages you didn't send, and posts or ads that were not created by you. It's advisable to explore tools and suggestions to safeguard your account and educate yourself on how to defend against harmful software that could jeopardize your account's security. In case the associated email on your Facebook account has been changed, you can undo this action. A notification with a special link is sent to your previous email address when an email change occurs. By clicking this link, you can revert the email modification and protect your account.

I experienced an issue with my Facebook account and would like help resolving it. I am appealing the decision to deactivate my account for a few reasons: 1. When I was asked to provide my photo ID, the picture taken was right after I had undergone brain surgery, resulting in my different appearance from my profile picture due to the surgery. 2. I received a notification on 10/22/22 that showed logins from Augusta, Georgia, and Vietnam, which are far from my home in Charlotte, NC, raising concerns about the geographical inconsistency and unauthorized logins. 3. In all the time I have been on Facebook, I have followed the guidelines, never encountered any issues, and have only posted about Women's Conferences and Free food giveaways through paid ads. 4. Facebook has allowed me to connect with people I wouldn't have reached otherwise. Thank you.

Hello, I recently sought assistance with my new Facebook page at the local library. While the staff was helping me navigate the platform and add friends, I accidentally input the wrong password and was prompted to change it. The staff advised me to do so, but shortly after, I received a message stating that my account was disabled and would be closed in 30 days. This is the third time this has occurred at this library. Now, I have to start over creating the page with the help of my family, who were also learning through this process. I also have an old Facebook page that I can't remove due to password issues. I suspect it might be causing problems. It is crucial for me to keep developing this page for advocacy purposes, but these obstacles are hindering my ability to share information. I am hoping my account request isn't rejected and I can resolve these issues, even though I struggle with using my phone for verification codes. It seems challenging to speak with a real person for help.

Yesterday, I came across the first screenshot and was surprised because I hadn't done anything out of the ordinary. While the phone number displayed in the screenshot is indeed mine, I have not received any messages with numbers. Despite numerous attempts, I have only been able to access my account through email, as shown in the second and third screenshots. Strangely, when I tried, I noticed that my phone number is linked to a different Instagram account, which is incorrect as I only have one account. The account in question is named "pitanepravilnoe," and upon investigating with my wife's account, it appears to be a fake, as depicted in the fourth screenshot. Viewing my Instagram account through my wife's account is acceptable, as seen in the fifth screenshot. I am requesting assistance in removing the "pitanepravilnoe" account, disconnecting it from my page, and understanding why I am not receiving messages. How can I provide you with photos for further evaluation?

My name is Tapas Kumar Naik, from India. My Facebook account ([redacted]) was disabled without any reason, requesting me to upload my government ID, which I did. However, it later stated I was not following community standards. I assure you I always abide by Facebook's rules and even encourage my friends to do the same. If I made any mistakes unknowingly, I apologize and won't repeat them. Please reactivate my personal account and deactivate any other account associated with my registered mobile number. My job depends on the group I manage on Facebook called Mena Support Service Ltd. I urge you to reinstate my personal Facebook ID ([redacted]). Thank you, Tapas Kumar Naik

Hello, I would like to address an issue I am experiencing with my Facebook account under the name “Sabina Manandhar” being disabled. I believe this was a mistake as I always adhere to the rules and regulations set forth by Facebook. This situation has caused a hindrance as it has affected my access to my linked business pages on Facebook and Instagram. I kindly request a review of my account to rectify this error promptly. I have been a compliant user of Facebook for 12 years, and I am confident that I have not violated any community standards. Your assistance in reinstating my account would be greatly appreciated. Thank you.

Hello, I am reaching out regarding the creation of the Norma R Carveiro page as a replacement for my compromised Norma Carveiro page. I am willing to provide my state ID and profile pictures for verification purposes. On the day my Norma Carveiro page was locked, I used it three times, accessing my Microsoft account, Facebook, OneDrive, Quicken, and bank account. Unfortunately, unauthorized access to my bank information led to a withdrawal. Both the BBB and FTC are investigating, identifying the company Just Answer as the culprit. I kindly request the reconsideration of unlocking my normacarveiro account, as I am unaware of any standards violation. The creation of Norma R Carveiro was solely to update my family and friends on my status, as Facebook contains all my photos and personal information. Please restore my page at your earliest convenience. Should additional information be required, please let me know. Thank you, Norma Carveiro

Hello Facebook Team, My page "Mamin [redacted]" has been hacked by someone posing as an Ad proposal. The hacker tricked me into joining their business by providing a link that I mistakenly thought was legitimate. As a result, I lost access to my page as the hacker removed my three admin IDs and took over the page ownership role, even changing the country location. I have been trying to get help from Facebook for 2 months now with no response. This page is very important to me as it contains personal details and is used for social work. The hacker has been posting inappropriate content daily, creating a huge problem. I urgently need assistance to remove the hacker's ID from the page role and restore my admin access. I am willing to provide all the necessary details, including admin account names and links to the page. Thank you for your prompt attention to this matter. Mamin Hossen

Hello, I have encountered an issue where my account was stolen and deactivated. Can you please reactivate it as soon as possible? I need to regain access immediately. My username is Seniør Gamabunta, and the person who took it changed it to Pierre Garou. I am from Côte D'Ivoire. My account contained important data, and I did not choose to deactivate it. It was hacked. I am willing to pay to recover it using any means necessary. Thank you.