Facebook Customer Service Issues

I have been attempting to regain access to my hacked account for over ten days. The process involves hackers entering and being named as page administrators, then requesting commercial administrator access. Despite my efforts, I have not been able to locate any support agent to address this issue or provide assistance. I am in danger of losing my job due to the lack of response. I have been actively involved in these fan pages for over a decade. I urgently require assistance before my account is permanently deleted in 12 days, jeopardizing my employment. Additionally, three Instagram pages have been blocked under similar circumstances. My email account is BSSTUDIOPLAYER@[email].com and username is cLAUDIO sUBIABRE.

Llevo más de diez días intentando recuperar mi cuenta que fue hackeada. Los hackers se hacen pasar por administradores y solicitan acceso al contenido comercial. Hasta ahora, no he logrado contactar a un agente de soporte para resolver este problema. Necesito saber cómo comunicarme con un agente para tratar este tema urgentemente. Mi trabajo está en riesgo, ya que llevo más de 10 años gestionando esas páginas y podrían eliminarme la cuenta en 12 días. Agradezco cualquier ayuda para solucionar esta situación antes de que pierda mi fuente de ingresos. Adjunto pruebas de lo sucedido. También me bloquearon tres páginas de Instagram por la misma razón. Usuario de Facebook: [redacted], Nombre: Claudio Subiabre.

Estoy tratando de recuperar mi cuenta hackeada desde hace más de diez días. Los hackers se hacen pasar por administradores de páginas y solicitan acceso al administrador comercial. No he podido contactar con ningún agente de soporte para resolver este problema. Necesito ayuda urgentemente ya que mi trabajo está en riesgo. Llevo más de 10 años gestionando esas páginas y temo perder mi fuente de ingresos. Aprecio cualquier solución que puedan ofrecer antes de que eliminen mi cuenta en 12 días, lo que significaría quedarme sin empleo. Adjunto pruebas de lo sucedido y solicito su asistencia para solucionar esta situación. Además, tres de mis páginas de Instagram también han sido bloqueadas por el mismo motivo.

I must legally shut down my Facebook account but I am unable to do so as I have forgotten my password, login information, and no longer have access to the email and phone number associated with the account. The account details are as follows: Name: Rob Marcum Location: Plaquemine, LA [redacted] Phone: [redacted] Friends: - Randall Mayeux (Plaquemine, LA) - Frank Hracek (Plaquemine, LA) - Andrew Marcum (New Braunfels, TX) - Scott Christenson (Heidi Meaux's sister, John Christenson's brother) - Wade StAngelo (Gonzales, LA)

Good morning, I'm Sara Andreacchi, and I'm facing an issue with my Facebook account being disabled without any explanation. Despite submitting an appeal with my ID, I received a message stating that due to Covid-19, they can't re-evaluate my situation promptly. It's frustrating to have my account blocked when the pandemic restrictions have eased. My account is personal, evidenced by the ID I provided, and it contains cherished memories, photos, and important contacts. I haven't violated any Facebook policies, and I seek assistance from the helpdesk to address this matter promptly. I eagerly await your response. Best regards, Sara Andreacchi

I'm facing an issue with my Facebook account. I primarily use it for playing games like PUBG, ML, and Minecraft. Unfortunately, my account got hacked by someone from Indonesia. They are demanding $[redacted] to give it back to me. I would like Facebook to assist me in recovering my account as I've invested a lot of time in these games. The hacker has provided an authentication code necessary to access the account. I hope to resolve this issue as I have been a Facebook user for 6 years. Thank you for any help you can provide.

I recently had my Facebook account compromised by a hacker from Indonesia. This account is crucial for me as I utilize it for playing games like PUBG, ML, and Minecraft. The hacker demanded $[redacted] to return control of my account. I've been using this account for six years and have sentimental value attached to it due to the long hours spent gaming. The hacker shared an authentication code necessary to access the account. I urge Facebook to assist me in regaining ownership of my account as it was disheartening to see someone unauthorized accessing it.

My Facebook account, Princess Thomas, got hacked. They attempted to take over my email, but I managed to stop them. However, they added some kind of generator code app to my account. Now, even after changing my password, I can't access my account because of this generator app. I created a new Facebook account with a different email, but it was quickly taken down by Facebook. I'm reaching out for help because I'm not very tech-savvy, and this is causing me a lot of frustration as I rely on Facebook to stay in touch with my family who live far away. I've even made a new email address in an attempt to resolve this problem.

My Facebook account has been disabled. I haven't used my ad account for over 90 days, and now it shows as disabled. I am a freelancer serving clients by running boost and lead campaigns through my ad manager. It seems one of the pages, which I haven't managed for months, has policy violations causing my ad manager account to be disabled. I need guidance on how to resolve this issue.

Dear Facebook Team, I received a notification on October 25th stating that my account has been locked and requires verification. I verified it using the Google Authenticator app, and my account was briefly accessible. Unfortunately, the following day, it got locked again, and since then, I have lost access to the authenticator app and did not receive a verification code. I attempted the ID confirmation method, but it was unsuccessful. I would appreciate your assistance in regaining access to my account. Thank you for your help.

My Facebook account linked to the email provided was hacked around 9/25/22, resulting in a violation of Community Standards and subsequent disablement. Despite Facebook's prior review of the situation, I only recently discovered the hack. I suspect a bot automatically disabled my account due to the violation. After 14 years of good standing, I wish for a human to assess my account, reinstate it, and allow me to change my password to resume connecting with loved ones. Despite trying various online forms and submitting multiple appeals, I only receive automated responses due to a shortage of available staff. How can I escalate this matter to have a person address it directly?

I recently discovered that my email and personal Facebook account were hacked. Subsequently, the hacker posted something that led to the suspension of my accounts. Unfortunately, my linked small business Instagram account was also affected and is now suspended. I have never posted anything inappropriate or against guidelines, but I am facing repercussions due to the actions of the hacker. I am feeling extremely upset about this situation and urgently need someone to speak with to address these issues.

I recently had my marketplace account suspended. I am new to Facebook and created the account specifically to utilize the marketplace services. I intended to post ads for selling my two vehicles. However, right after my first attempt to contact someone, my account was suspended without any clear explanation. It seems like there has been a misunderstanding. I would appreciate your prompt assistance in resolving this matter and reactivating my account at your earliest convenience. Thank you.

Hello Facebook Team, I am Zahid Khan. I have forgotten the password to my old Facebook account for the past year and a half. The "forgot password" option is not working, and I am unable to access my account using this link: [redacted]. This account is crucial for my business, and its inactivity has halted my business operations. I created this account with the mobile number [redacted]7 and did not link an email to it. I kindly request assistance in resolving this issue. Your prompt response is greatly appreciated. Thank you.

I have two phone numbers, one for personal use and one for professional purposes. I recently discovered that someone is using my professional phone number for their Facebook account. I logged into the account and found this situation to be very concerning. I would like to have my professional phone number removed from that account as I only use it for calls, and I want to add it to my own Facebook account for security reasons. A few months ago, I received Facebook login codes without requesting them, and a similar incident occurred with WhatsApp. The professional phone number being misused is 00 [redacted] [redacted] [redacted]. Please assist me as my career and reputation are at stake.

This morning, I logged into my account, but when I tried again later, I realized that my account had been hacked. The fraudsters changed my email address. Here is the information I received via email: Hi Vin, I wanted to inform you that the email address [redacted] has been added to your Facebook account. About this change: Monday, 31 October [redacted] at 07:11 (UTC+01) Location: Okirika, Nigeria Device: Pova Neo, Android If this change was not made by you, please take action. Thank you, The Facebook Security Team From: Meta © Facebook. Meta Platforms, Inc., Attention: Community Support, 1 Facebook Way, Menlo Park, CA [redacted] This message was sent to [redacted] To maintain account security, please avoid forwarding this email. Learn more.

Hello, I am Tabitha Otto, and my phone number is [redacted]. I have been a Facebook user since [redacted], and my account was recently hacked. I sent a picture of my driver's license to your team last Friday to prove my identity. However, I am unable to access my account through my email or phone number. Someone has taken over my page, changed my profile and background pictures to his own, and modified the phone number and email associated with it. I kindly request your assistance in resolving this hacking issue promptly. Your cooperation in this matter would be greatly appreciated. Thank you, Tabitha

My Facebook ad account was hacked in May, and I was unaware for about two weeks. Once I noticed, I removed the hacker as an admin. Unfortunately, I didn't realize that my ad account had been restricted and is now disabled due to the time that has passed. The flagged activity was not mine, but I am now facing the consequences. I am struggling to contact anyone at Facebook to help resolve this issue, and I urgently need my advertising capabilities restored.

Dear Facebook Team, I am Anca Galea, the owner of a small restaurant called Piața 9 in Oradea, Romania. I am facing a serious issue with my Facebook and Instagram accounts as they have been hacked and blocked by Facebook. The hacking incident originated in my Facebook account, affecting my Instagram account as well. I received an alarming email stating that a hacker had accessed my accounts from an IP address located in Australia. The hacker even removed my Administrator role from my Maachi Design page. Additionally, I was informed of multiple restrictions on my Facebook account related to content that sexualizes children, which we have never posted. We suspect the hacker is responsible for this unauthorized activity. Our business heavily relies on our Facebook and Instagram presence. Despite my attempts to follow Facebook's procedures and verify my identity, I have not received a resolution yet. I have the necessary documentation and can provide any information required to regain access to our accounts. I am reachable via email and phone and willing to cooperate with Facebook to resolve this urgent issue. Thank you for your assistance in advance.

I am unsure why my account was deleted after having it for many years and using it to keep in touch with family in other states. My attempts to create a new account to stay connected have been put on hold for 30 days. My VIP group, Beauty & Beyond, was also affected, where I used to play games and do live makeup sessions for my Farmasi business. Many others do the same without issues, leaving me puzzled about why my account was shut down. I would greatly appreciate any assistance in retrieving my account. My old email is no longer active: [redacted] The work email I used for the new account is: [redacted] My personal email shared below is: [redacted]