Facebook Customer Service Issues

My Facebook account has been hacked and is currently locked. When I try to log in through the app, I see my profile picture with notifications, but when I input my details, it says they're not recognized. The password recovery process is asking to send a code to an email address starting with "v" at gmail.com, which is not mine. Even the alternate email I set up in my settings is not recognized. I need assistance to unlock my account and regain access as clicking on "Forgot Password" just takes me back to the login page.

My business Facebook account was hacked, and the hacker spent money on our ad account, leading to the suspension of my account. Despite requesting a review immediately after Facebook informed me, I have not received any updates. The message on my account indicates that while under review, I cannot use Facebook. I reached out to Facebook at [redacted] but haven't received a response. Has anyone faced a similar issue, and how was it resolved? It's frustrating as Facebook seems quick to take money but lacks customer service.

Dear Sir, I am a genuine user of this account, accessed by Islami scholar Fazal Aleem. Unfortunately, your security system mistakenly disabled my personal Facebook account citing a violation of the community standards. I have provided all the necessary identification and evidence to support my appeal and request for the reopening of my account. I kindly ask for the review of this situation and the prompt reactivation of my Facebook account. Your assistance in this matter would be greatly appreciated. Thank you.

My personal Facebook account named Girdhar Verma has been disabled by the community. I am certain that I have not violated any rules and regulations. I respect Facebook's community guidelines, and I believe there may have been a mistake. I kindly request a review of my account to be reinstated promptly, as I have linked it to other social media platforms like PUBG Mobile and Instagram. I have always followed the rules and regulations set by Facebook, but my account was still disabled. I urge you to review my account expeditiously and update your reporting system. Thank you for your attention to this matter. Account Name: Girdhar Verma Date of Birth: 19/07/[redacted] Email: [redacted] Linked Phone Number: [redacted]

I believe my account has been compromised. Despite changing my passwords, the hackers gained access again and caused my account to be banned for 30 days due to inappropriate content they posted. I am having difficulty following the recovery steps as the system is not allowing me to progress, stating my phone number is incorrect when it is not. Moreover, when my husband tried to notify our friends, strangers responded with suspicious links and messages. This situation is concerning, as I have also noticed similar activity on other users' pages without clicking on anything. Please assist me in recovering my account and securing it against further breaches. Thank you.

I am writing to seek assistance as my advertising account on Facebook has been banned for unknown reasons. Despite my attempts to contact customer service, I have been unsuccessful in resolving this issue. The name of my advertising account is Group - [redacted][redacted]. I am a small business owner who heavily relies on Facebook advertising, and I am puzzled as to why my account was banned. I have reviewed Facebook's advertising policies and don't believe I have violated any rules. Your prompt attention to this matter would be greatly appreciated. I am reaching out because my Facebook advertising account has been unexpectedly suspended. As a small business owner, Facebook advertising is crucial for my operations. I have always followed the platform's guidelines and am unsure why my account was banned. I have reviewed the policies again but still cannot determine the reason for the suspension. Any assistance in resolving this issue would be highly valued. I am experiencing difficulties with my Facebook advertising account, which has been permanently banned. As a small business owner, advertising on Facebook is essential for reaching my target audience. Despite my efforts to adhere to the platform's rules, my account was banned, and I am uncertain about the specific violation. I have not knowingly provided false information or breached any advertising guidelines. Any clarification on this matter would be greatly appreciated.

Dear Facebook team, I need assistance with the following issue: My account has been disabled. It happened on 13 Sep [redacted]. If you believe this was done in error, you can provide additional details through the Help Centre within 30 days of the deactivation. After this period, the account will be permanently disabled, and further reviews will not be possible. Please assist me in resolving this matter. Thank you.

Hello Facebook team, my Google account is not opening. My Facebook is also not opening. Please, I want to open it. Could you please send a code to my mobile number to help me open my Facebook account? I kindly request the Google team to assist me. My Gmail ID is [email redacted]. It has been locked and I can't unlock it. Facebook is important to me. Please, I want to open it. I request help from the Google and Facebook teams. My email address is also locked and cannot be unlocked. It's urgent. Thank you.

Hello everyone, I want to bring to your attention a situation concerning our Orlando, FL Facebook page. This page was originally created and owned by an entity in Miami, FL back in [redacted]. Unfortunately, their Facebook account was hacked, and along with it, access to our Orlando page and its 12k followers. I have been reaching out to Facebook to regain access to our page, but haven't received a response yet. This has affected our ability to boost posts and engage with our community effectively. The hacked Facebook page in question is Ministerio Internacional El Rey Jesús Orlando. We are hopeful that Facebook will assist us in recovering our page and the ability to boost posts. Thank you.

Dear Facebook Team, My personal account has been disabled, and I kindly ask for your assistance in resolving this issue promptly. The post that led to the disablement was a mistake. I sincerely apologize for any inconvenience caused by this and am willing to remove it from my account if necessary. Your help in reactivating my account would be greatly appreciated. I hope that you can understand the situation and assist me in resolving this matter. Thank you in advance, Monu S.

A few days ago, I received a notification on my email stating that another device had accessed my account. I immediately secured my profile and changed my password. However, the issue persists as the account keeps logging out automatically. Despite successfully changing my password, I am unable to log in and have received emails stating that my account is locked. The same problem is occurring with my Instagram account. This situation is causing me a lot of stress and poses a risk of my personal data being compromised. Device details: OnePlus ONEPLUS A6010, Chrome Mobile WebView, Location: Agra, India.

I have been dealing with a hacking issue on my FB account for three weeks now, and it's extremely frustrating. Despite attempts to warn my friends, the hacker in Quincy, Washington, is soliciting money from them. I have already changed passwords for Ebay, Amazon, and credit cards, but getting back control of my Facebook account seems impossible as the hacker keeps blocking my actions. I seek help to either regain control or delete the account. Any assistance is greatly appreciated. Thank you. - Bob H.

Dear Facebook Team, I am reaching out because my account has been blocked since May 26, [redacted]. Today, I successfully confirmed my identity and received a confirmation link at my new email [redacted] Unfortunately, I am unable to access my old phone or email to confirm with a code. I kindly request another opportunity to regain access. Could you please provide a link to directly change my email on the portal to receive the necessary code for my new email? It is crucial for me to recover my account. Thank you for your assistance. Best regards, Marco Proietto

I'm Michael Palance. I recently fell victim to a hacking scam on Facebook. I unknowingly gave my login details to someone pretending to be a friend. Now, my account has been compromised, and the hacker has changed my email, password, and added false information. The person responsible is using [redacted] on my account, alongside my real name and the nickname BlueWolfy. My legitimate email is [redacted], and my password was WolfHead17. I tried contacting him, but he demands payment to return access to my account. I've had my Facebook for a decade, with sentimental family photos and memories. I graduated high school in [redacted] and have cherished moments with my kids and girlfriend on there. I'm desperate to regain control of my account.

On August 29, [redacted], there was a disagreement with a decision regarding your Facebook account visibility. Due to the impact of the coronavirus (COVID-19) pandemic, there may be delays in reviewing your account. If your account is found to comply with Community Standards, you will regain access to Facebook. However, if it is determined that your account does not adhere to these standards, it will be permanently disabled, and you will not be able to appeal this decision. Stay tuned for updates on the outcome of this review process.

My Facebook account was first hacked and then taken over by changing the email addresses and phone numbers. It has been over a year since I lost access. I believe it was blocked after numerous complaints by my family and friends. I am eager to retrieve my account as it holds many years of memories and photos. Additionally, I would like a refund for the money spent by the hacker. Creating a new account is not ideal due to the sentimental value of the old one, created by my sister, Stephanie Klein Dotson, in October [redacted]. Please assist me in resolving these issues promptly. My current phone number is ([redacted])-[redacted], and you can reach me at [redacted], [redacted], or my newest email, [redacted] Your swift help is greatly appreciated. Thank you. Briana Klein Pantoja.

Hello, Thank you for reaching out to us. We have reviewed your report and found that the content in question is still active on Facebook. We understand this may address your concerns. If you're having trouble viewing the content, it could be due to other technical reasons. For further assistance, please refer to the Intellectual Property section in our Help Center using this link: [redacted] Please note that this email is not monitored for replies. Thank you, Maclynn From Facebook

There is someone using my child's phone number, [redacted], for their Facebook account. When the account was created at the beginning of the month, I initially thought the texts were spam and ignored them. Now, we are receiving friend recommendations from people we know through text messages. My child has never owned a Facebook account, and we have had this phone number for many years. Additionally, we are receiving reset password codes, making it difficult for us. It seems this person also used my child's phone number to set up a Paypal account, adding to our troubles. Removing my child's phone number from these accounts would be greatly appreciated. Thank you for your help. ~Eileen Green

Hello, I recently received a message stating that my Facebook account has been disabled. Upon trying to log back in, I was informed that my account was disabled due to inappropriate content. I have been unable to regain access to my account despite numerous attempts to report the issue on Facebook's website. I even uploaded my ID multiple times as requested. The process prompts me to include a valid email address, but I cannot find where to input this information. My Instagram account has also been disabled. Restoring access to both accounts is vital to me for sentimental reasons and for connecting with family. I am seeking assistance to resolve this matter promptly. My username is Erin Dasmann (maiden name), and you can contact me at [redacted] or [redacted]. Thank you for your help.

My account has been disabled. It seems that I am underage to use Facebook or Messenger, leading to the deactivation of my account due to the violation of the Terms of Service. Unfortunately, the decision cannot be reviewed now because it has been too long since the account was disabled. For more information on why accounts are disabled, please refer to the Terms of Service. Names: _Bishal Baby Email: [redacted]