Facebook Customer Service Issues

Hello, this is Christa Pellicci. I hope you're having a good Sunday morning. I wanted to share that despite being a fan of Chris Evans, I am still facing bullying issues. I recently spoke with a representative from Facebook regarding this matter. I made it clear that if the abuse continues, I may have to leave social media for good. My focus is on my cousin Carissa Pellicci's upcoming wedding, not the bullies. The situation has escalated to a point where legal action might be necessary in [redacted]. The bullying needs to stop. Thank you, Christa Pellicci.

My account has been hacked. It was my Facebook account. The hacker changed my old name, password, mobile number, and Gmail associated with my FB account. I have the Facebook ID number. This is extremely urgent. Please, recover my password. Hacked Name: Mallika Singh 👇 My old profile details 👇 Old Name: Abhishek Meena Old Mobile: 88XXXXXX04 Old Password: [redacted] (2 years old) Profile Account ID Number: 10XX[redacted]8

Dear Sir, I am Al Amin, and in my Facebook account, I used AL E (Alamin) as a nickname. Someone attempted to hack my account recently. During my stay in the UK last month, I added my UK number as +44 [redacted]. My old number was [redacted]5, and my email is [redacted] The password I used was up[redacted]@@. Unfortunately, I mistakenly clicked on two links tomorrow, and scammers sent me some content that violated the terms and conditions, causing Facebook to disable my account. This account is significant to me as I have been using it for over 8 years to communicate with friends and family, from school to university. I hope you will reconsider my appeal, and I assure you that I will comply with all rules in the future. Best Regards, AL E (Alamin)

Hello, Dear Support Team, I am writing to inform you that my Facebook account has been disabled due to suspicious activity. During my recent trip to the UK, I added my UK phone number ([redacted]8) to my account for verification. Unfortunately, today I clicked on two links sent by scammers and it seems my account was hacked. My account name is Al Amin with the nickname AL E (Alamin). This account is crucial to me as it connects me with all my friends and family from school to university. I have attached my identification documents such as ID card, passport, and UK residence permit for verification purposes. I kindly request your prompt assistance in restoring my account as it holds significant personal value to me. Thank you for your consideration. Best Regards, AL E (Alamin)

Hello Facebook Team, My account, under the name Vikram Sharma Ni, has been disabled by the community. I am certain that I have not violated any of your rules and guidelines. I respect your community guidelines and believe there may have been a mistake. I kindly request that you review my account promptly and reinstate it as I have it linked to other social media platforms like PUBG Mobile and Instagram, as well as various apps from the Play Store. I remember adhering to all your rules and regulations. Please review my ID swiftly and consider updating your reporting system. Account Name: Vikram Sharma Ni Date of Birth: 12-12-[redacted] Linked Phone Number: [redacted] [redacted]

On the morning of August 28th, I received a notification stating that my post violated Community Standards related to child exploitation. When I tried to dispute this by selecting "continue," the loading wheel kept spinning. Later, I discovered an email showing a video was posted at 12:48 am on the same day. However, I was driving home from a wedding the previous evening where I was DJ'ing and performing with my band, therefore I did not make any posts during that time. This situation is distressing as I did not post anything on August 27th or 28th. The accusation of child exploitation is deeply troubling to me as it goes against my values completely. I tried to verify my identity on the Facebook app by entering my phone number for a login code, but I couldn't find where to input the code after receiving it. Despite getting the SMS, the app displayed a "Failed to send SMS" message. Subsequently, I discovered that I was hacked, resulting in unauthorized access to my social media accounts, bank information, credit cards, and even my phone's SIM card. I have reported this incident to the authorities with case number 22-[redacted]. As social media is crucial for my business activities, being locked out is impacting me severely. I created a new account for promotional purposes but was questioned about my disabled account, jeopardizing my access. I have contacted various Facebook support emails and received a response. I managed to input my phone number again, only to be informed that my account has been disabled permanently. Given that I am innocent of the alleged violation and now facing a ban from all platforms, I am reaching out for help. It is urgent that I regain access as my business heavily relies on these platforms. I have not yet been able to speak with a human representative to explain my situation. Any assistance in resolving this matter would be greatly appreciated.

Hi there, I want to bring to your attention that 11 days ago, I received two emails to different accounts containing Facebook password recovery codes and change password links which I did not request. Shortly after, my account was disabled for allegedly violating community standards regarding inappropriate content. This was shocking and concerning. Subsequently, my Instagram accounts were also disabled, and despite my repeated appeals and attempts to contact support, no resolution has been reached due to a lack of workers as a result of the pandemic. I created a new Facebook account to reach out to support, but it was also disabled, complicating the situation further. I was asked to submit my ID for verification, but the discrepancy in the name used on my old account and the one I am transitioning to has caused a delay. Despite speaking to multiple Facebook representatives who added information to my appeal file, progress has been stagnant. I have tried contacting [redacted] and [redacted] with no success, and even my attempts to create new accounts have failed. My latest Instagram account for work purposes was disabled after a short period without a valid reason given, adding to the frustration. I appreciate any assistance in resolving this ongoing issue.

I seem to be locked out of my Facebook account after losing my phone and having a delay to replace it. It's frustrating that I can't access my account for days. The requirement to upload my driver's license is understandable, but I can't comply without granting access to my camera. It's a Catch-22 situation. I'm disappointed with the lack of options to reach the support team for help. This experience, paired with other issues I've heard of, makes me reconsider my use of Facebook. I hope to regain access soon.

Hello Facebook Team, I am encountering a difficulty with my Facebook Business page. The page has gone through multiple marketing agencies over the past few years. An individual set themselves up as a Business Admin on my Facebook Business page. Now, when attempting to link my Instagram Business page to the Facebook Business Page, an error message states that I must be an "admin of the Facebook Business Admin in business manager." I am presently the admin of my Facebook Page but not the Business Admin. I have been attempting to address this issue for several months but have not been able to find any contact information for a Facebook support representative. I urgently need this matter resolved as it is causing more issues than anticipated. If feasible, could we schedule a Zoom session for you to assist in resolving this matter? I am willing to compensate you for your time, but it is crucial for me to have this matter rectified. An expedited response from your end would be greatly appreciated. Please respond to this message. I can provide any necessary details to confirm my ownership of the Paramount Instruments Business Page.

Hello, I am a genuine user of this account. Unfortunately, your security system mistakenly disabled my personal Facebook account citing a violation of community standards. I have provided all the necessary identification to appeal this decision and request to have my Facebook account reinstated at your earliest convenience. Thank you.

I am contacting to report that my Facebook account was hacked by a third party without authorization. They posted inappropriate content resulting in my account being suspended. I urge Facebook to promptly investigate and resolve this issue, as it has compromised my personal information and reputation. On September 3, the hacker attempted to log in from different devices at 20:37 (Chrome), 21:29 (Galaxy S8+), and 21:41 (Galaxy S10 5G) using IP address 58.71.[redacted].17 and a fake email address ([redacted]), whereas my actual email is [redacted] Despite multiple attempts to recover my account following Facebook's instructions, specifically verifying my identity with my Malaysian ID, the process failed. I strongly believe my account was targeted with harmful intent, necessitating immediate action from Facebook. I await a swift resolution and appreciate your assistance.

Hello Team, I need your assistance. My account, under the name Vikram Sharma Ni, has been disabled by the community. I am confident that I have not violated any rules, and I genuinely respect your guidelines. I believe an error has been made, so I kindly request a review of my account for its reinstatement on Facebook. I rely on this account for various social media platforms like PUBG Mobile, Instagram, and other apps downloaded from the Play Store. I have always adhered to your rules, but unfortunately, my account was still disabled. Please expedite the review of my ID and consider updating your reporting system. Account Name: Vikram Sharma Ni Date of Birth: 12-12-[redacted] Linked Phone Number: [redacted] [redacted]

Hello! I would like to seek assistance regarding my disabled Facebook account under the account name "~". I am certain that I did not violate any community guidelines and respectfully urge you to reconsider your decision. I use my account to connect with other platforms such as PUBG Mobile and Instagram which are crucial for me. Despite following all rules, my account was disabled, which I believe is an error. Could you kindly review my account promptly and reinstate access? Your swift attention to this matter is greatly appreciated. Thank you for your help. Best regards, Faraz S. Email: [redacted] Date of birth: 3/12/[redacted] Country: India

When attempting to access my Facebook account, I encountered difficulties where I was repeatedly logged out and received messages indicating violations of guidelines. Initially, there was an age restriction issue which I promptly resolved by verifying my identity and upon receiving an email confirming the unlocking of my account. However, subsequent login attempts informed me that my account was under review due to disagreements regarding the deletion reason provided. Despite my adherence to posting policies, it appears my account may have been compromised given the accusations made against me. Regrettably, I am unable to reach out to Facebook for clarification, and my efforts to create a new account have been impeded by the ongoing situation with my original account.

I deactivated my Facebook account many years ago but occasionally reactivated it briefly. Recently, I discovered that my child unknowingly signed up for a kids' version of Messenger on my account, leaving my account visible. Upon attempting to log in, I was prompted to use a computer I had previously logged in from, likely back in [redacted]. As I no longer have that device or phone, I'm unable to access my account to delete it. I feel uncomfortable knowing that my old Facebook posts are visible to people I no longer have contact with. I seek assistance in permanently deleting my inaccessible account.

I am having trouble accessing my account. I have attempted to appeal, but have had no success, even after contacting support. I have submitted my ID multiple times, only to have it rejected repeatedly. I have not violated any guidelines, and primarily utilize Facebook for the marketplace. I have previously verified my identity for the marketplace without any problems. Despite being a highly rated seller on the marketplace, I am unable to log in and make an appeal to the oversight board. I go by the name Cee Green on Facebook, for safety reasons, but my real name is Candice Michaelsen. I am at a loss as to how to resolve this issue, as I cannot reach out to anyone on Facebook for assistance. A contact number for Facebook has also proven to be unavailable.

Appeal: Hello Facebook Team, I am a genuine user of this account, and your security system mistakenly disabled my personal Facebook account. The reason for the account disablement was supposedly violating the Facebook Community Standards. I have provided all the necessary identification information, which should be sufficient for you to reopen my Facebook account. I hope you review my appeal promptly and reinstate my account. Thank you. My Facebook account has been hacked, and I kindly request the assistance of the Facebook Team. The hacker has altered my phone number and name on Facebook. My Facebook number is [redacted], my Facebook name is Biswajit Mondal, and my locked Facebook password is "biswajit9751." The hacker also changed my date of birth on my account to one month and one date in [redacted]. I urgently seek help in retrieving my Facebook account from the hacker. _______________________________________

Support Ticket Number - ID [redacted][redacted] Hi there, I reached out on September 21 to Stefanny regarding my inability to access my personal Facebook profile due to not receiving the two-factor authentication code. Despite submitting multiple reports through the app and emailing [redacted] and [redacted], I have not received any responses. I have attempted various solutions suggested in the help center, such as using the code generator and recovery through friends, to no avail. My Google Authenticator malfunctioned, causing me to lose access to my profile after updating the Facebook app on my phone. I have been unsuccessful in receiving the security code via SMS or through the app. This has hindered my work with ad accounts and campaigns. I kindly request assistance in resolving this issue promptly. I am willing to verify my identity with my citizen card if needed. Thank you for your attention to this matter.

Dear Sir, My account, under the name "Mian Usman," has been disabled. I am certain that I did not violate any of your rules and regulations, and I hold your community guidelines in high regard. I believe there may have been a mistake. I kindly request for you to review my account promptly and reactivate my Facebook account. This is urgent as my account is linked to other social media platforms like PUBG Mobile, Instagram, and various apps from the Play Store. I assure you that I have complied with all the rules and regulations set forth. Please expedite the review of my account and update your reporting system accordingly. Thank you for your prompt attention. Sincerely, Vipul Vasava Date of Birth: 13/3/[redacted] Linked Phone Number: [redacted] Password: meenu1

In late August [redacted], Facebook blocked my account for alleged community guideline breaches. I suspect either a mistake or a hack as I had unauthorized charges worth over $[redacted] on my credit card, all payments to Facebook/Meta. Despite requesting a review, my account remained frozen for over 30 days. Today, my account was unblocked but upon trying to login, I saw a message stating my personal account was disabled. It's unclear if Facebook or a hacker disabled it. I tried to submit a review form "My Personal Account Was Disabled" with my driver's license for identification, but an error occurred indicating too much time has passed for a review. My account was frozen for over 30 days, preventing me from submitting a review sooner. I'm eager to have my original account, containing personal photos, videos, and 13 years of posts, reinstated. I'm willing to have my entire 13-year history of posts and comments reviewed as I have never breached FB Community Standards.