The following are issues that customers reported to GetHuman about Facebook customer service, archive #1696. It includes a selection of 20 issue(s) reported September 15, 2022 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions.
Hello Sir,
I am a real user of this account. Your security system mistakenly disabled my personal Facebook account citing violations of the community standards. I have provided all identification necessary to reopen my account. I hope you will review my appeal promptly and reinstate my Facebook account. Thank you.
Best regards, Fazal Aleem
Reported by GetHuman-fazalale on Thursday, September 15, 2022 10:38 PM
Dear Sir,
I am the rightful owner of this account, scholar Fazal Aleem. Unfortunately, your security system mistakenly disabled my personal Facebook account, citing a violation of the community standards. I have provided all the necessary identification to support my appeal for reopening the account. I kindly request you to review my case promptly and reinstate my Facebook account at your earliest convenience.
Thank you.
Reported by GetHuman-fazalale on Friday, September 16, 2022 1:54 AM
I experienced a distressing situation where a hacker gained access to my Facebook account, changed my password, and posted inappropriate photos. Facebook then disabled my account. Despite following their instructions to secure my account, I am unable to get help. Attempts to appeal or report the issue have been met with a message citing COVID-related staff shortages at Facebook, making it impossible to reach them. Even though I provided my photo ID as requested, they claim not to have received it, hindering the review process.
Concerns have been raised to the FBI and State Police, who attribute such problems to Facebook's lax security measures. This breach has disrupted my connections with my community, including fellow scout members, teachers, law enforcement contacts, and public officials. I am deeply troubled by the lack of privacy protection on the platform and by individuals promising quick account recovery for a fee.
My frustration with this ordeal extends to those claiming to be experts in restoring accounts promptly. I hope to find someone who can genuinely offer assistance. Thank you. - Susan
Reported by GetHuman7812211 on Friday, September 16, 2022 2:00 AM
Dear Instagram team,
I recently had my account suspended for a supposed violation of rules and community guidelines. I have been vigilantly monitoring my account and have not breached any guidelines. Despite my efforts in filling out appeal forms and reaching out to Instagram via email, I have not received any response. I kindly request the reactivation of my account and would appreciate instructions via email on any necessary steps moving forward. This will allow me to share my artistic talent with hard work and dedication.
Username: suhasikumar06
Email: [redacted]
Phone: [redacted]
Thank you for considering my request to reinstate my account.
Best regards,
Suhasi Kumar
Reported by GetHuman-suhasiku on Friday, September 16, 2022 8:44 AM
After formatting my phone, I've been struggling to log in to my old Facebook account "Odeyemi Deborah Tunmise." Despite multiple attempts to reset the password, using both my phone number [redacted][redacted] and email address [redacted], I keep receiving an error message. I've attempted different variations, including removing country codes, but with no success. I even tried creating a new account to access the old one without luck. I urgently need to regain access to my account due to the significant number of followers and its sentimental value to me. I understand the security measures in place to protect users, but I'm willing to provide any necessary information to recover my account promptly.
Reported by GetHuman-odeyemi on Saturday, September 17, 2022 5:37 AM
Hello, I am a genuine user of this account. Your security system mistakenly disabled my Facebook account, citing a violation of community standards. I have provided all the necessary identification to prove my authenticity. I kindly request you to review my appeal promptly and reactivate my account. Thank you.
Reported by GetHuman-fazalale on Saturday, September 17, 2022 1:52 PM
Dear Sir,
I am writing as the rightful user of this account, which has been mistakenly disabled by your security system. My Facebook account was deactivated for allegedly violating the community standards, but I have provided all the necessary identification to prove otherwise. I kindly request you to review my appeal and reinstate my account at your earliest convenience. Thank you.
Sincerely,
Fazal Aleem
Reported by GetHuman-fazalale on Saturday, September 17, 2022 1:59 PM
Hello, I am a legitimate user of this account. Your security system mistakenly disabled my personal Facebook account due to a violation of community standards. I have provided all the necessary identification to reopen my account. I hope you will review my appeal promptly and restore access to my Facebook account. Thank you.
Reported by GetHuman-fazalale on Saturday, September 17, 2022 6:19 PM
Arvinnd, you have contested the decision made on September 18, [redacted]. Please stay updated on the outcome here. Your Facebook account is currently not visible to others, and you are unable to access it. We will conduct a further review of your account, but please note that due to the impact of the COVID-19 pandemic, our review process may take longer than usual. If your account is found to comply with our Community Standards, you will regain access to Facebook. However, if it is determined that your account does not adhere to our standards, it will be permanently deactivated, and you will not have the option to contest the decision again.
Reported by GetHuman7816861 on Sunday, September 18, 2022 4:34 AM
Hello, my name is Mohammed Sahil, and my Facebook account was recently disabled for violating Facebook's rules and regulations. I also noticed that my Instagram account was banned. I suspect someone took control of my accounts because I got stuck on a fake website that promised rewards for providing my details. I mistakenly shared my FB ID, BMI user ID, email ID, and Facebook username there. I kindly request the recovery of my Facebook account as it is crucial for my business transactions and various activities. Even my BGMI ID is linked to my Facebook login, representing three years of hard work in my BGMI game.
Reported by GetHuman7817197 on Sunday, September 18, 2022 9:56 AM
Dear Sir,
I am a genuine user of this account. My personal Facebook account was mistakenly disabled by your security system due to a violation of the community standards. I have provided all the necessary identification to prove my identity and request the reopening of my account. I hope you will review my appeal promptly and restore access to my Facebook account. Thank you.
Best regards,
Islami Scholar Fazal Aleem
Reported by GetHuman-fazalale on Sunday, September 18, 2022 10:06 AM
Hello, my account by the name of Roy Sukdeep has been disabled by the community. I am concerned about this as my Facebook account is essential to me. I believe I have followed all the rules and guidelines and have not violated any community standards. Please assist me in reviewing and reactivating my account promptly. My Facebook account is linked to various other platforms like Instagram, Snapchat, PUBG, and many others. Despite my attempts to update my date of birth, my account remains disabled. The link to my disabled Facebook account is provided. I urgently need access to my account for personal reasons. Your swift attention to this matter is greatly appreciated. Thank you for your assistance.
Reported by GetHuman-vbroy on Sunday, September 18, 2022 2:31 PM
Hello, sir. My account, under the name Roy Sukdeep, has been disabled by the community. I am requesting a review of my Facebook account as I believe there may have been a mistake. I have always adhered to the rules and guidelines of the community. My account is linked to various social media platforms and apps that I use regularly. Please reconsider and reinstate my account promptly. Your swift action on this matter would be greatly appreciated. Thank you.
Sukdeep Roy
Reported by GetHuman-vbroy on Sunday, September 18, 2022 2:33 PM
Hello Facebook Team,
I am writing to address an issue with my disabled account under the name Abdur Rehman. I believe my account was mistakenly disabled by your team as I have always followed the rules and guidelines of the community. I kindly request that you review my account promptly and reinstate it as I have connected it to various social media platforms like PUBG Mobile and Instagram, along with other apps from the play store. I have always adhered to the guidelines set by Facebook. Please review my account at your earliest convenience and consider updating your review system.
Thank you for your attention.
Warm regards,
Abdur Rehman
Reported by GetHuman7783236 on Sunday, September 18, 2022 4:37 PM
My phone stopped working on the 16th, and I had to switch from Samsung to iPhone. When I tried to log in, I was told my account was hacked, so I followed the instructions and uploaded my photo. However, I still couldn't access my account. The person I spoke to gave me incorrect information as I had received emails with access links that didn't work. I have tried multiple new codes to reset my password, but I'm still unable to access my account. After some research, I discovered it might only work on a familiar device such as an old phone or computer, which I no longer have. I need help urgently as I have my class reunion approaching, and I need the information on my Facebook account. It also holds sentimental value as I post memories on my late mother's Facebook, and there are photos I don't have elsewhere. Please assist me with this issue. My email is [redacted] CinLin.
Reported by GetHuman7818172 on Sunday, September 18, 2022 8:55 PM
Dear Facebook Team,
I'm reaching out because my Facebook account has been disabled. The issue at hand is related to a post that supposedly goes against your Community Standards regarding child sexual exploitation. I understand the importance of complying with these standards, and I would appreciate it if you could review my request promptly to resolve this matter.
I am aware that my account will remain disabled while the review is ongoing to ensure the security of Facebook users.
Here is some of my account information for your reference:
Full Name: Faisal Ali
Phone Number: +[redacted]88
Date of Birth: 22.09.[redacted]
Old Password: [redacted]98
New Password: fa787898fa
Gmail: [redacted]
Thank you for your attention to this matter.
Sincerely,
F.A.
Reported by GetHuman7819054 on Monday, September 19, 2022 11:25 AM
Our library's Facebook page is currently inaccessible after being disabled without warning. Despite logging in through the boss's personal account, the page remains disabled when directly accessed. Attempts to retrieve data were successful, but there are challenges in uploading it to a new page. Contacting Facebook for assistance has proven difficult, as the request was rejected due to the elapsed time since the disablement. Additional efforts to communicate with Facebook help were unsuccessful as their inbox was full. The primary goal is to link the Goodreads account, but the disabled status obstructs the process. Seeking advice on how to successfully upload the data to a new page or regain full control of the original page is a priority.
Reported by GetHuman-laufey on Monday, September 19, 2022 2:18 PM
My account, under the name Zakirshaikh, has been disabled by the community guidelines. I am confident that I did not violate any rules, and I greatly value and respect the guidelines. I believe there may have been an error, so I kindly request a review of my account to be able to access Facebook, as it's linked to other platforms like PUBG Mobile and Instagram. I have always followed the rules diligently, yet my account was disabled. Please, review my account promptly and consider updating the reporting system. Account name: Zakir Shaikh Date of Birth: 06/01/[redacted] Phone number linked to the account: [redacted]
Reported by GetHuman7820333 on Monday, September 19, 2022 6:31 PM
Hello, on Facebook, my name is Dharamveer and I am from the Raniya tehsil in the Sirsa district of Haryana. My Facebook account was created in [redacted]. Someone from another city called me and demanded ₹[redacted], threatening to post inappropriate photos on my account. I come from a poor family and couldn't pay, but asked for my account back. Unfortunately, the person gave my account to someone else years ago. I am struggling to recover my old Facebook account as my phone is broken and the email associated with it has been hacked. I can provide identification like my Aadhar card or Voter ID for verification. Please assist me in recovering my account. Thank you, Team Facebook.
Reported by GetHuman-dveer on Tuesday, September 20, 2022 4:03 AM
In July, I started having trouble changing the name of my business page, KOGOL ORT TIRES, for sponsored promotions. I've tried different variations like Titan OTR-Titan Go CMA with no success. Whenever I try, I get an error message saying the name is incorrect. This is blocking me from launching a Facebook campaign. Even though I received a message saying the new name was approved, the issue persists, and the page name hasn't changed. I urgently need help fixing this error so I can proceed with my campaign.
Reported by GetHuman7821810 on Tuesday, September 20, 2022 9:00 AM