Facebook Customer Service Issues

On the morning of 10/08/22, I discovered a password change request and subsequently my account was disabled due to an issue regarding Child Sexual Exploitation. Despite attempting to request a review and complete the appeal form, I was unable to submit the form as it required me to be logged into Facebook, which I couldn't do. I have patiently waited for the 30-day review only to find out that my account has been permanently disabled, resulting in the loss of 14 years of memories. Not being able to access my account has been challenging, especially since I use it frequently for work. I have been unable to reach any customer support representatives and feel that I have been treated unjustly. I am hoping to have my account reinstated as I firmly believe I have done nothing wrong and have followed all provided guidance from the company.

Hello everyone, I'm reaching out regarding an issue with my father's Craigslist account. Sadly, someone unauthorized gained access and changed his account information. This has caused a lot of trouble as we urgently need to plan a funeral for my mother who recently passed away. My father, Peter Charles Radic, residing at [redacted] Bismark Court, Ocoee FL, [redacted], is unable to log in despite many attempts. We have tried various methods to reset the password using both his primary and secondary email addresses, and phone numbers, but have not received any recovery emails or texts. I have sent multiple proofs of identity to Facebook, including pictures of his driver's licenses, but the issue remains unresolved. Given the circumstances, we are in desperate need of assistance to regain access to his account promptly. Please contact me at [redacted] to help us resolve this matter. Thank you for your understanding and support during this difficult time. Best regards, Jason Radic

Recently, my personal account was hacked, leading to a post being made without my knowledge. After discovering this, I immediately deleted the post, changed my password, and reviewed my account activity. To my surprise, my work page as a Freelancer designer has been removed, and I have lost manager access. I cannot understand the reason behind this or why my account is restricted. As a Freelancer designer, this page is crucial for my work, and I urgently need assistance to regain control. - [redacted]

Dear Facebook Team, My Facebook account, belonging to Supun Chaminda Wijayasundara, has recently been locked due to suspicious activity. Despite submitting all necessary government identification proofs, I am unable to confirm my identity to unlock the account. I kindly request the option to receive a code via email or phone to restore access to my account. Your assistance in resolving this matter would be greatly appreciated. Locked Account Details: Account Name: Supun Chaminda Wijayasundara Email: [redacted] Locked Date: September 10, [redacted] Thank you for your prompt attention to this issue.

My mother is experiencing difficulties with her hacked Facebook account, having unauthorized purchases, refunded money, and potential password changes. She is locked out of her account and facing imminent deletion without access to retrieve photos or manage connected business accounts. Despite multiple attempts to resolve the issue, she cannot reach a human for assistance. Restoring her account is our priority, but we are open to any advice on potential future access or alternate ways to retrieve data and manage the business accounts. Your help is greatly appreciated! I am using her email to contact you. On a side note, I am also having trouble disabling notifications and removing a payment method from my account, though her situation takes precedence at the moment. Thank you for any support you can provide.

I have encountered a serious issue. On July 13, [redacted], my Facebook account was hacked by someone I thought I could trust, causing me significant problems. Recently, I received a notification stating that my primary email address or phone number was changed from [redacted] to [redacted], and that the email address [redacted] was removed from my Facebook account at the same time. The hacker is now harassing individuals on my page and using my personal information to threaten and blackmail me into certain actions, including exposing my personal details online to my church and contacts. I urgently need to regain control of my account or have it permanently closed. I am unsure how the hacker is accessing my Google Chat, where she is also intruding on my conversations. I am willing to provide further information on the account if necessary or have it shut down to prevent further issues. Any assistance in resolving this matter would be greatly appreciated.

I recently logged into my account after a long break and decided to update my profile information. However, I encountered an issue when my account got locked for security reasons. The problem arose when I was prompted to confirm my identity through a confirmation link, but the only email option provided was my old university address, which has been deactivated. Strangely, the prompt did not allow me to use my current Gmail address, even though it's associated with the account. This has left me unable to verify my identity and access my account properly. I haven't used Facebook actively for almost ten years, and now when I need it the most, I can't even connect with others. I would appreciate any assistance in resolving this matter.

Over a month ago, I was unfortunately hacked or scammed by someone pretending to be a relative on Messenger from PCH. I provided a lot of personal information and purchased 5 gift cards totaling $[redacted]. Seeking help, I called the number [redacted] that I believed was for Facebook support. When I spoke to Kevin Shaw, he claimed to have access to my computer and Facebook account, showing me numerous daily hacks via my Messenger. He proposed a $[redacted] 6-month protection service from Facebook to prevent further hacking, using a Visa Vanilla gift card for payment. Though skeptical due to previous scam tactics involving gift cards, he insisted it was necessary to prevent my debit/credit cards from being compromised. After sharing the gift card information with him, he demonstrated blocking hacking attempts. Doubts linger about the legitimacy of this interaction with the Facebook support/fraud department, especially concerning the use of gift cards for payment. I seek clarification on the authenticity of the Facebook support number provided.

I would like to inquire about the status of my Facebook account. I am feeling frustrated as it appears that it has been blocked without my consent. I do not understand the reason behind this action, as I have not been presented with any evidence of a violation on my part. I believe it is only fair that I am informed of the specific violation that led to the account suspension. I treasure the memories stored on my account, as they hold sentimental value for me. I am disheartened by the lack of transparency and fairness in this process. Kindly reconsider and provide me with the opportunity to restore access to my account. Thank you.

Hello, I am writing to seek assistance regarding the permanent disabling of my official personal Facebook account. I have always strived to adhere to Facebook's community guidelines. My account was a means to verify my identity and did not involve any illegal activities or inappropriate content. I had stored personal data on that account, which is now inaccessible. I suspect someone might have reported my account, leading to its disablement. I reached out to the Facebook support team two days ago but have yet to receive a response. I kindly request help in recovering my official Facebook account. Your assistance in this matter would be greatly appreciated.

I regret to inform you that my Facebook account has been disabled due to community standards violations. I am hoping to recover my account as it holds sentimental value. I am confused as I believe I have not violated any community guidelines. I rely on Facebook and Messenger for my social connections and transactions, so the current situation has affected me greatly. I am willing to provide any necessary information to resolve this matter. I eagerly await positive news from the Facebook Team. Thank you and God bless.

I appreciate your message. I wanted to bring to your attention that I have been trying for over a month to get help from the Facebook support team regarding my restricted account. Even though the ads were only in draft and not published, my account was mistakenly restricted. Despite my numerous attempts to contact Facebook, I have not received a satisfactory resolution. The link I was provided with does not allow me to request an appeal or review, leading me to a dead-end account quality page without further support. I had hoped for positive assistance, but I keep receiving the same unhelpful message and link without any progress. I am requesting a manual case review to reopen my account, as I have not received any viable options or support, even after providing screenshots of the non-functional link. It seems like my messages and evidence have not been properly reviewed, as I continue to receive the same inadequate responses. I urge you to investigate this matter and assist in appealing and reopening my case.

I woke up this morning to find my Facebook account disabled due to inappropriate posts. I believe I was hacked, as I did not make these posts. The same thing happened to my Instagram account overnight. I have been trying to verify that it is me, but I am stuck waiting for an SMS code that never arrives, even though my Instagram code came immediately. I have been using the same email address and phone number since Facebook started, and losing all my pictures and memories would be devastating. I tried uploading my driver's license to verify my identity, but the information couldn't be submitted. Despite my efforts to resolve this, I am unable to move forward without the SMS code that never comes. I have never posted anything inappropriate on Facebook and have been a member since its inception. I am desperate for assistance to resolve this issue and regain access to my account to preserve all my cherished memories.

Hello, my name is Patrick O'Kelly, and my Facebook account was blocked due to "unusual activity" back in early September [redacted]. Despite numerous attempts today to reset my account, I remain locked out. I have tried three new passwords to no avail. I am not tech-savvy and desperately need assistance. I discovered I was hacked when friends alerted me to suspicious emails they received from my account. I have avoided trying to regain access due to frustration. My date of birth is June 9, [redacted], my landline is [redacted], and my address is P.O. Box [redacted] Blue Ridge Summit PA [redacted]. Thank you.

Dear Team, I hope everything is going well. I am Regina Arvin, and I am contacting you regarding my account @eventsbyregina, which I have had since [redacted]. It has been disabled due to alleged violations I was unaware of. I suspect that I have been falsely reported by someone with malicious intent. I kindly request the chance to regain access to my account. It contains valuable personal photos and memories with loved ones that I would be devastated to lose. I assure you that I will abide by all your policies going forward. Despite numerous attempts, I have been unable to verify my account using the code sent to my phone due to recurring errors. Additionally, I am unable to access the live chat feature for assistance. I would appreciate prompt access to resolve this issue. I urge you to investigate this situation and restore my account at your earliest convenience. Thank you, Regina Arvin

On July 16, [redacted], my Facebook account was hacked while I was using the platform. Despite changing my password and attempting to log back in, I encountered the name "MC Tran Thanh" and a message about violating Community Standards. I promptly appealed by submitting my ID through the portal. Following an automated validation, I regained access but found two-factor authentication enabled without my consent. Even after bypassing this, my account remained disabled and under review. I am seeking assistance to recover my account and a refund for the advertising expenses incurred.

Subject: Need Assistance with Locked Facebook Account Dear Facebook Team, I seek your help as my Facebook account, under the name RJ Subho, has been locked due to suspicious activity. I am unable to verify my identity to unlock the account. Please assist me with the necessary steps to regain access, including options to receive a code via email or phone number. Your prompt support in resolving this matter is greatly appreciated. Sincerely, RJ Subho Email: [redacted] Mobile no: [redacted]

Dear Sir, My Facebook account was hacked, but I have since recovered it. There might have been activities against Facebook's community guidelines from my account, leading to it being disabled for 30 days. I only have 3 days left before it's disabled permanently. Please help me regain access to my account. Below is a message I received from Facebook requesting to upload my official ID for verification purposes. My account name is Nouman Prince. Thank you.

Dear Sir, I am writing to address the recent disabling of my Facebook account under the name of AMIT KUMAR. I believe there has been a mistake as I have always respected and followed the community guidelines. My account being disabled has caused issues as it is linked to other platforms like PUBG Mobile and Instagram. I kindly request that you review my account promptly and reconsider the decision. It is crucial for me to have my Facebook account reinstated. Thank you for your prompt attention to this matter. Best regards, Amit Kumar

Hello, I would like to address my disabled Facebook account under the name Mehul Limbani. I believe there has been a mistake as I have always followed the community guidelines. I urgently need my account back as it is linked to other platforms like Instagram. Kindly review and reinstate my account at your earliest convenience. Thank you for your prompt attention to this matter. Sincerely, Mehul L.