Facebook Customer Service Issues

While I was away, I received an email notifying me that someone had logged into my account from Council Bluffs Iowa, although I was actually in KCMO at the time. Upon attempting to log in, I found my Facebook account disabled due to suspicious activity. I contacted an [redacted] number provided, which claimed it could restore my account for a fee of $10. It seems that the hackers not only accessed my account but also posted inappropriate content and attempted to place advertisements using my account, as well as make payments with a Mastercard. This intrusion has left me unable to access not just my personal memories but also my business page and groups I manage. I am concerned about the privacy and integrity of my account and seek advice on how to reclaim and secure it.

Subject: Disabled Facebook Account Hello Facebook Team, I am a genuine user of my account and unfortunately, your security system has mistakenly disabled my personal Facebook account citing a violation of the community standards. I have provided all the necessary identification to prove my authenticity and I kindly request you to review my appeal promptly and reinstate my account at your earliest convenience. Thank you.

My account has been disabled, and I am unable to access it. I created this account when I was younger, and it's frustrating that I can no longer open it. I am upset and angry about the situation because I have lost contact with my friends and the important groups I followed. The reason given is a community standards issue, and although I recorded a video as requested, Facebook has still locked me out of my account. I reached out to them for a video call verification, but I have not received a response. I am confused as to why my account has been disabled. It would be helpful if Facebook could verify my identity through a video call. I can be reached at [redacted]1.

Hello, my Facebook account is currently temporarily locked. After attempting to recover it, an error message appeared: "Sorry, this feature isn't available right now. An error occurred while processing this request. Please try again later."

Hello, I am reaching out because my account under the name "Ladla ka pyar" has been disabled by the community guidelines. I am certain that I have not violated any rules or regulations and I have great respect for you and your community guidelines. I believe there may have been a mistake, and I kindly request a review of my account to have my Facebook account reinstated as soon as possible. I am linked to other social media platforms like Free Fire and Instagram, along with many apps from the Play Store. I remember following all the rules and regulations, yet my account was still disabled. I urge you to please expedite the review of my account and consider updating your reporting system. Thank you for your attention to this matter. Account Name: Ladla ka pyar Date Of Birth: 26/09/[redacted] Phone Number linked to the account: [redacted] Email linked to the account: [redacted] Please assist me in restoring my Facebook account. Thank you for your help.

Dear Sir, I am writing to inform you that my account under the name "Ladla ka pyar" has been disabled by the community guidelines. I am confident that I have adhered to all rules and regulations set by your platform, and I hold great respect for you and your community guidelines. I believe there has been a mistake, and I kindly request you to review my account promptly and reinstate my Facebook account. This is crucial as I have linked my account to other social media platforms such as PUBG Mobile and Instagram, along with various apps from the Play Store. Despite following the rules diligently, my account remains disabled. I urge you to expedite the review of my account and make necessary updates to your reporting system. Thank you for your attention and assistance. Sincerely, Ladla ka pyar Date Of Birth: 26/09/[redacted] Phone Number: [redacted] Email: [redacted] Your prompt help in reactivating my Facebook account is highly appreciated. Thank you.

Around 1:00 am Central Time on 8/23, I received emails regarding sign-in attempts to my Facebook account from various locations, including Vietnam, Chicago, and Doolittle, Missouri. Despite being in Texas asleep at the time, unauthorized activity occurred. I promptly changed my Facebook password upon discovering the emails. Following this, my Facebook ad limit increase was denied, my account was suspended, and I was given 30 days to contest this decision. I started the review process but was unable to complete it before my account was fully disabled. The message on my laptop indicates that a review is in progress. However, I subsequently received an email stating I have 18 days left to address the account suspension before it is permanently disabled. Additionally, unauthorized charges appeared on my account from Meta Platforms, Inc., which I believe are for ads placed by the hackers. To address this, I have disputed the charges through Paypal and halted future charges. As a user with ties to child welfare and education work, the thought that my account may have been used for child exploitation is deeply concerning. I have exhausted all avenues attempting to resolve these issues with Meta Platforms and Facebook directly. Any assistance would be greatly appreciated.

Hello Facebook Team, My account with the name Abdur Rehman has been disabled, stating it has been community disabled. I believe I have not violated any rules or regulations set by your platform. I value and respect your community guidelines. I kindly request you to review my account and reconsider reactivating it promptly. My Facebook account is linked to other social media platforms such as PUBG Mobile and Instagram, along with various apps downloaded from the Play Store. I assure you that I have adhered to all your guidelines. Please review my account swiftly and update your reporting system accordingly. Account Name: Abdur Rehman Email: [redacted] Date Of Birth: 22/03/[redacted] Linked Phone Number: +[redacted]26

My Facebook account has been hacked. I received an email with a code to reset my password, but I did not request it, so I clicked on "I didn't request this." After that, I got another email from Facebook saying my account was disabled for "Child Sexual Exploitation," and it showed a profile picture changed by the hacker. I tried to request a review from Facebook, but it only allowed me to ask for a review without providing more details. I am unable to inform Facebook that my account was hacked and I did not upload that profile picture. I fear they may not reinstate my account due to the serious nature of the issue and might even involve the authorities. I hope this situation does not escalate further.

Hello. My name is Eleuterio Ramos. I am currently facing a difficult situation in my marriage. My wife has confessed to being unfaithful for a long time, and the problem now is that her lover, in collaboration with his new partner, created an account under the name of Perfil Fam Lopez. In the profile picture, he is seen with my wife. The intention is to publicly defame her, which is not suitable for either my wife or me. Friends of hers, including myself, have reported this account for removal, but with no success. This account is causing many problems for my daughters at school, as their classmates are bullying them because their mom is seen with another man in a photo on Facebook. This is the situation I would like to see resolved. In some reports I have submitted, I attached a screenshot showing the name and profile picture, but to no avail.

Dear Facebook Team, My official Facebook account has been locked. I am unable to review its status as it's locked despite adhering to Facebook's community guidelines. I have not engaged in any illegal or inappropriate behavior on my account. The account is now permanently locked, and I urgently need this issue resolved. Additionally, my account has been hacked, including my email. Please assist me in recovering and enabling access to my Facebook account under the name Aftab Malani. Thank you for your prompt attention to this matter. Sincerely, Malani A. Karim 02/03/[redacted] Facebook ID: Aftab Malani Please help me regain access to my Facebook account.

Hello Facebook Team, My Facebook account is currently locked due to an issue with Confirming My Identity. I have already submitted all the necessary government proofs as requested. However, I am still unable to unlock my account. I kindly request the option to receive a code via email or on my phone to help unlock my account promptly. Thank you for your assistance in this matter. - Sarfraz Rajput - Locked Account since 06 09 [redacted] - Date of Birth: 02 04 [redacted]

Hello, I am a genuine user of this account. Unfortunately, your security system mistakenly disabled my personal Facebook account. It was disabled due to violations of the Facebook community standards. I have provided all the necessary identification for reinstating my account. I kindly request you to review my appeal and reactivate my Facebook account promptly. Thank you.

¡Buenos días! Quisiera compartir mi situación actual. Recientemente cambié de celular y al intentar iniciar sesión en Facebook, me encuentro con un problema. La plataforma me informa que la contraseña de mi cuenta es incorrecta. Intenté restablecerla haciendo clic en "¿Olvidaste tu contraseña?", pero no he recibido ningún código de verificación ni por mensaje de texto ni por correo electrónico. Agradezco de antemano cualquier ayuda que me puedan brindar para resolver esta dificultad.

Good evening, I am seeking help with my Facebook accounts. In the past, my parents created two accounts but have since forgotten the passwords, and I no longer have access to the devices for recovery. I have been waiting for a Facebook update that might assist in retrieving these accounts, as they use my real name and are important professionally. It's problematic because my contacts continue to message these inactive accounts unaware of my situation. To cope, I created a new account with a nickname. However, I prefer to regain access to the old accounts, download necessary information and photos, and then delete them to avoid confusion with my current account. It's crucial for me to maintain a clean online presence as a college student for potential employers. Your help would be greatly appreciated.

Hello, I am reaching out to address the recent changes implemented on user pages. The alterations have caused inconvenience and lack of user-friendliness for several reasons: 1. Previously, I could easily switch between my personal and author page with a simple click, but now I have to locate my image icon, which complicates the process. This is not user-friendly. 2. The engagement feature right below my posts was beneficial. I am disappointed that it has been removed, necessitating a 3-4 step process involving finding a menu/dropdown, which is not user-friendly. Tracking engagement is vital for me, and the current setup makes it challenging. 3. The constant prompting to boost content below each post is intrusive. It disrupts my user experience as I have to continuously close these messages. I recommend returning to a less aggressive approach to promoting content. I have already requested a return to the previous layout for my accounts. While I understand changes are made for a reason, the prior setup was efficient and effective. Best regards, Anne K. Hawkinson Subscriber of the personal and author pages

Dear Facebook team, I have been using my official Facebook account for the past 10 years. I have always followed the Facebook Community Guidelines diligently. However, my account has been permanently disabled without any valid reason. I have already submitted a Facebook Disabled Recovery Appeal, which was unfortunately rejected. The information on my national identity card matches the details on my Facebook account. I kindly request you to review this matter carefully as my Facebook account holds great importance to me. Your prompt assistance in resolving this issue would be greatly appreciated. Name for fast login: Kumaresh Shil Updated Facebook account name: Kumar Rock Added email: [redacted] Added mobile number: [redacted] Date of birth: 17/05/[redacted]

Subject: Need help with my disabled Facebook account Hello Facebook Team, I've been using my official Facebook account for the past 10 years and have always followed the community guidelines diligently. Unfortunately, my account has been permanently disabled without any apparent reason. I have already submitted an appeal for account recovery, which was regrettably rejected. The information on my national identity card matches the details on my Facebook account. I kindly request you to review my case thoroughly once more. My Facebook account holds great importance for me, and I would appreciate a swift resolution. Details of my account: - Fast login name: Kumaresh Shil - Changed account name to: Kumar Rock - Email associated with the account: [redacted] - Mobile number linked: [redacted] - Date of birth: 17/05/[redacted] Thank you for your attention to this matter. Kumaresh S.

I am experiencing a serious issue with my Facebook account and seeking assistance. After receiving an email about unauthorized access to my account from IP address [redacted].58.[redacted].[redacted], I followed the prompts to secure it by changing my password. However, upon doing so, a message appeared stating my account was under review due to a post that is being reviewed. My IP address is 10.[redacted].0.1, which is different from the one associated with the questionable post. I am concerned because despite confirming the unauthorized activity and changing my password as requested, my account was abruptly blocked without allowing me to review the post or provide any explanation. As a business owner who relies on Facebook for operations, it is crucial that I regain access and address this issue promptly. I have attached a screenshot of the message for reference. I am puzzled by the situation and urgently seek assistance to resolve this matter and recover access to my account.

My name on Facebook is Jailene Eric Enrique Cintron Rios, along with my son. My date of birth is November 7, [redacted]. The mistake I made was adding a symbol to my job postings that was not appropriate. This was an error. I have a work page on my account, and my work is not related to any compromising or offensive content. I hope I can regain access to resolve this misunderstanding. Thank you.