Facebook Customer Service Issues

I am currently setting up an organization page on Facebook. I did not previously have a personal Facebook account, so I created one to then create the business page. I input my business details in the personal account, including my contact information and uploaded a profile picture. I have not published any posts on this account yet. Subsequently, I started creating a business page using the business contact information and details. However, as we are not ready to launch the page publicly, I did not publish anything. I am now facing an issue as the page has been disabled, and I require urgent support to understand the reason behind this action, rectify any mistakes made, and proceed with the setup correctly.

Dear Facebook, My original Facebook page (lfishla, lurayva) was hacked by Russian bots, so I had to close it down. I've created a new page (lfisher.mlg) using a different email address ([redacted]). Unfortunately, I am the only admin for our archaeological website (civilizationofllhuros.org), which was linked to my old FB page. Now, I can't access the COL FB page to manage it for our organization. I'm providing identifying information to help verify my identity and regain admin access. Facebook's support reputation isn't great, but any assistance would be greatly appreciated. Thank you, Linda Elizabeth Fisher Email: [redacted], [redacted], [redacted] Phone: [redacted] Website: civilizationofllhuros.org Passport #: [redacted]10 (possibly on file with FB) If needed, I can resend this information if you provide an upload option.

On August 22, [redacted], my account was inexplicably deactivated. Despite sending a redacted driver's license, I was informed that it could not be viewed, although others have had no trouble viewing the same ID. Subsequently, I provided a redacted bank statement and check, but my account remained inactive. Only after submitting an unredacted driver's license was my account promptly restored. However, to my dismay, my account was deactivated once again 24 hours later without any activity on my part. Despite repeated attempts to resend my driver's license and sending emails, I have not received any responses. I have always adhered to the community standards and can only speculate that my conservative views are the reason behind this situation. Considering the amount of personal information I have provided, if my account is not reinstated, I will be escalating this matter to my senator.

We are in the process of setting up a business page for our new restaurant, Melfi’s, located in Charleston, SC. The email associated with the account for responses is [redacted] The page has already been created, and our aim was to link it to our Instagram account, @melfischarleston. However, we encountered an issue as the individual who set up the Instagram account couldn't recall the password. As a restaurant group, we manage multiple accounts and face this problem more frequently than we would like to admit. During our attempts to link the accounts, an image upload was requested. The receptionist, Jane Crocker, unintentionally uploaded her own image. Subsequently, we received a message stating that the account was under review, leading to its temporary disablement. It has been a week, and we are still unable to access the account. As our restaurant is opening next week, we are eager to commence posting content and increase our social media presence. Any assistance in accessing our new account would be greatly appreciated. Thank you.

About an hour ago, I submitted a request regarding my account that was shut down on Aug 22, [redacted]. Initially, I provided a covered Driver's License, which was deemed unreadable, despite others being able to view it. I then provided a covered bank statement and a covered check, which also did not lead to the reactivation of my account. Eventually, after submitting an uncovered Driver's License, my account was immediately restored. However, after 24 hours of inactivity, my account was shut down again. Despite multiple attempts to resend my Driver's License and sending emails, I have not received any responses. I have always complied with community standards and believe my account may be targeted due to my conservative views. If my access is not reinstated, I am considering reaching out to my senator. I am frustrated by this situation and the lack of explanation for the closure of my account.

Hello, I'm a member of a private bipartisan politics group on Facebook. Today, my post sharing a CNN article critiquing Trump was reported as spam and deleted. After I discussed the incident in the group due to its controversial nature, my account was then reported for suspicious activity - although, no such activity occurred. I suspect the same individual orchestrated both incidents. While I understand Facebook may not disclose the person's identity, I want to bring attention to the issue to prevent future harassment. Thanks, G.

I am experiencing difficulties installing Facebook on my computer. Initially, I attempted to install it through Bing by searching "install FB," but encountered multiple account disabled messages when trying to enter my information. Despite getting to a blue Facebook screen, it remains unresponsive. After uninstalling and trying again, I faced issues with my ad blocker preventing the installation. Following unsuccessful troubleshooting with support, I found a FB.exe file but was unable to progress. Despite creating a new email account, issues persist with security codes not working and an inability to complete the account creation process. I appreciate any assistance you can provide in resolving these issues. Thank you.

I recently attempted to log onto Facebook using my PC and received a security risk notification, resulting in my account being locked. When I tried to verify my identity by confirming the birthday on the account, the system claimed it was incorrect, despite entering the correct date (9-21-[redacted]). I prefer not to go through additional time-consuming identification processes as I believe I am providing accurate information. Interestingly, I can still access my account on my mobile phone, where I updated my outdated phone number. I kindly request assistance in resolving this issue so I can regain access to my account as soon as possible. Thank you for your attention to this matter.

This is the third time today I've tried to get my account reactivated. On August 22, [redacted], my account was unexpectedly shut down. I submitted a covered driver's license, which they claimed they couldn't view, although others could. Next, I sent a covered bank statement and a covered check, but my account remained inactive. Only after submitting an uncovered driver's license was my account restored. Without posting anything, 24 hours later, my account was once again shut down. Despite numerous attempts and emails, I have received no responses. I have always followed the community standards and believe my conservative views may be why this happened. If my account is not reactivated, I plan to contact my senator since Facebook has more of my information than necessary.

I am facing distress due to a false post by Marvin D. on Malez International Group, which has been up for two months. The post falsely accuses me of exposing someone to HIV. I have never met Marvin and the claims are baseless. I have blocked him on social media. The post is causing me to receive threats. I request Malez International to remove the misleading post promptly, and platforms like Facebook should not tolerate cyberbullying. It's troubling that such harmful content is approved without verification. This situation warrants urgent action and accountability from Malez International.

Yesterday morning, I attempted to access my Facebook account via the iPhone app but encountered a message stating the session had expired, requiring verification by SMS code. Since my phone number is not linked to the account, I haven't received the code. I completed both ID verification processes with no response. Desperately seeking assistance to regain access to my account. Please help. My name is Austin Luna, email: [redacted], phone: [redacted]. Thank you for your support.

I am having trouble accessing my Facebook account under the name Ginger. This account holds many memories and has been with me since I joined Facebook. I recently switched to a new phone and email address, which seems to have caused confusion with Facebook wanting to set up a new Virginia account. Unfortunately, I no longer have access to my old email, complicating the situation further. I would greatly appreciate any assistance in retrieving my old account with all its sentimental value. Thank you for your help.

I am unable to access my Facebook account under the name O'Nkosi Erick Fungo for the past four weeks. The issue is that Facebook is sending the authentication code to my old phone number. I require assistance in resetting my password and having the authentication code sent to my new phone number, [redacted], to regain access to my contacts and business connections. Despite sending my information and ID picture multiple times, I have not received a response. I genuinely need help with this situation.

This is my fourth attempt today to reach out to Facebook to reinstate my account. I have always followed the rules on Facebook and never violated any standards. Here is a summary of what happened: On August 22, [redacted], my account was deactivated without a clear reason. I provided a covered driver's license initially, but Facebook claimed they couldn't view it. I then sent a covered bank statement and check, but my account remained deactivated. Eventually, I submitted an uncovered driver's license, and my account was restored promptly. I refrained from posting anything, but 24 hours later, my account was shut down again. Despite sending my driver's license multiple times and reaching out via email, I have not received any responses. I believe my account may have been targeted due to my conservative views. I am concerned about the amount of information Facebook has on me. If my account is not reinstated, I plan to escalate this issue to my senator.

Hello, I've been unable to access my account for a few weeks now. Each time I follow the instructions to reset my password and confirm my posts, I encounter an issue on the final page stating that Facebook needs to fix it. This happens whether I try to log in on my smartphone or PC as per Facebook's guidelines. Unfortunately, I can't reach out for help through the help center because it requires me to be logged in, which I'm unable to do. I've been unable to find a help number for assistance. I hope someone from Facebook can address this issue. I have important pictures on my account that I don't want to lose, and even though I receive email notifications, I can't access my account. I'm hoping for a resolution soon. Thank you.

This morning, I inadvertently shared a post from my sister, Christina Malcom, that contained pictures of me and my husband instead of Brenda Bell and Chuck Bell as the post originally stated. The post included all [redacted] pictures from both her new and old phone, some of which are private and not meant for public viewing. I tried to untag myself, but I am unable to edit or remove the shared post. I have been informed that this is a recurring issue that needs to be addressed promptly. Please contact me to assist in removing the post or take action to delete it as soon as possible to protect my sister's privacy. Thank you.

Hello, I am reaching out for assistance from Facebook/Instagram as my phone was stolen, and my IG account was deleted. Losing my account meant losing my entire network, contact with old friends, family, and many memories. Despite providing my picture with a clearly visible number, I received a generic response assuming I had trouble logging in, not acknowledging my account was deleted without rule violations. As an Instagram user for almost a decade, starting over seems daunting with the effort involved in rebuilding. The loss of my personally curated account with memories and connection to friends is disheartening. I understand the permanence of the situation due to privacy policies but plea for an alternative resolution. My account @colleenbee_ is not for financial gain, it's about personal value with [redacted] followers. I yearn for assistance in reactivating my cherished Instagram account. Your help in this matter would mean a lot as I have been unsuccessful in reaching an actual person despite multiple follow-ups. Please reconsider and help restore my account, as losing it compounds the distress of having my phone stolen. I am willing to provide any necessary information to reclaim my account. Thank you for your consideration; I hope for a meaningful response without redirection to support services. Warm regards, Colleen B. @colleenbee_

This is my fifth attempt today to receive a response from Facebook to reinstate my account. I have always respected others on Facebook and have never violated their standards. Here's a summary of what happened: On August 22, [redacted], my account was inexplicably deactivated. I initially sent a covered Driver's License, but Facebook claimed they couldn't view it, although others could. Subsequently, I provided a covered bank statement and covered check, but to no avail. When I submitted an uncovered DL, my account was promptly restored. Despite not posting anything, my account was deactivated again after 24 hours. I have since sent my DL multiple times and emails without any replies. I have never breached community standards, and I suspect this may be due to my conservative views. As Facebook now possesses more of my personal information than necessary, if my account remains deactivated, I will escalate the issue to my senator.

I created the "Sophia Landing residents - Official page" on Facebook and was the admin for about a year before passing it on to a friend who later transferred ownership to someone else. I still have friends in the neighborhood and am concerned about the current admins abusing their power by bullying and blocking individuals without cause. This has led to police involvement due to issues originating from the page. I am seeking ways to regain control of the page as the original creator to prevent any further harm. However, my requests have been ignored, and I have been blocked from the page. It is essential that the page is either shut down or handed back to me for proper management.

My fiancé's Facebook account was permanently disabled after someone falsely reported him as a sex offender. Despite his legal right to have a social media account per the First Amendment, his account was unjustly deleted, taking away our shared memories and his means of contacting family and engaging in his interests, such as billiards. This is especially frustrating given his misdemeanor offense and clearance from the Pennsylvania State Police to use Facebook. He is not a violent predator and poses no risk to others, having even passed a risk of harm hearing. Facebook is vital for his communication, and he deserves to have his account reinstated.