Facebook Customer Service Issues

Sanu, you have recently received a decision regarding your Facebook account. Due to fewer reviewers available during the COVID-19 pandemic, there may be delays in reactivating your account. If your account is found to comply with Community Standards, you will regain access. However, if it is not compliant, it will be permanently disabled. You have 21 days to request a review for your account before it is disabled indefinitely.

Bonjour/bonsoir à l'équipe d'assistance Instagram, Je vous contacte concernant le piratage de mon compte "@mangasanoo". L'adresse e-mail et le mot de passe ont été modifiés, et le numéro de téléphone également. De plus, la fonction d'authentification à deux facteurs a été activée, ce qui rend impossible pour moi de me connecter en utilisant les options habituelles. Heureusement, j'ai encore accès à : - Mon adresse e-mail d'origine à laquelle je vous écris : "[redacted]" - Mon numéro de téléphone d'origine : "33+ 6 51 42 97 94" - De nombreux anciens captures d'écran avec des données telles que le nombre de vues en story et des statistiques provenant de mon compte. - Les informations sur les appareils utilisés pour créer le compte : "Samsung Galaxy S4" ou "Redmi note 7 pro" Je sollicite vraiment votre assistance car j'ai près de 20 [redacted] abonnés cumulés sur plusieurs années et j'avais lancé une petite activité commerciale. Je serais très reconnaissant si vous pouviez m'indiquer la marche à suivre pour récupérer mon compte. Merci d'avance pour votre aide. Cordialement.

We have previously discussed my issue, but it was challenging because you were speaking English, which I do not understand. Additionally, I encountered another major problem while advocating for the rights of mental health patients: my computer was hacked. This led to significant communication issues as I couldn't receive emails or access Facebook, where I was eagerly anticipating responses. I couldn't send messages either, unsure if my emails were getting through. I spent the past 8 days working to restore my PC functionality. It seems to be working now, but I am behind on correspondence and struggling to imagine what messages I may have missed. I have missed your assistance. I have eventually submitted my complaint to Facebook's legal and customer service departments.

Dear Sir, I am writing to inform you that my account, under the name Mian Usman, has been disabled by the community. I am certain that I have not violated any of your rules and regulations, and I hold your community guidelines in high regard. I believe there may have been an error, and I kindly request for my account to be reviewed promptly so that my Facebook account can be reopened. It is crucial for me as I have linked it to other social media platforms such as PUBG Mobile and Instagram, as well as various apps from the Play Store. Despite my efforts to adhere to all guidelines, my account remains disabled. I urge you to reconsider and improve your reporting system for a smoother process in the future. Thank you for your attention to this matter. Sincerely, Akshay Jyoti Nath Date of Birth: 13/02/[redacted] Linked Phone Number: [redacted] Email: [redacted]

I was recently asked for help and mistakenly shared a screenshot instead of a link. As a result, my account password, email, and phone number were changed. I managed to regain access using a selfie video for the security code, but couldn't enable two-factor authentication. Shortly after, my password, email, and phone number were changed again. I have reset my password, but now I am unable to access my account without the 8-digit security code. Despite trying to verify my identity with Instagram, using the selfie video method, I have been unsuccessful. Can anyone assist me in obtaining the 8-digit security code to regain access to my account?

I need help to log in to Facebook from a different computer. After being away for two weeks, I can't access my account using my phone or any other Windows laptop. Now on an iMac, the login process on Facebook's site is stuck in a loop and unproductive. I haven't violated any rules and attempted to troubleshoot without success. The lack of support or solutions from Facebook is frustrating and wasted a lot of my time. I was locked out during a recent trip and wanted to reconnect with old friends, but the login issue prevented this essential social interaction. Even reaching out to California for assistance was fruitless. Despite Facebook's extensive reach, the lack of real human support is disappointing. I'm eager for any advice from outsiders on how to rectify this. Thank you - F.M. in Canada.

Dear Support Team, I recently submitted my ID for verification, but unfortunately, my account remains inaccessible despite providing a real photo and a government ID card screenshot. I kindly request your assistance in reopening my personal Facebook account. Your help in resolving this matter would be greatly appreciated. Thank you, Madhan

I signed up for Instagram and immediately got locked out without even using the account. Customer support requested a photo of me holding certain details. After complying twice, I received no help or response. I hoped to have username @Squilliam_Fancy_Shemanski. Email: [redacted]

My Fakebook and Messenger accounts were hacked on 01/14/[redacted] by someone who seems to work for Fakebook. They are trying to extort money from me to return my accounts. I believe I am the rightful owner. I am requesting the hacker's account to be disabled and an email to be sent to me so I can change the account back to my name. I also want the hacker to face jail or prison time for theft, fraud, and identity theft. The hacked account profile picture is a beautiful purple rose. The hacked account's information includes the email [redacted] and the password Shirley8219, which has likely been changed. Someone claiming to be from Facebook called from the phone number [redacted] on 01/20/[redacted], pretending to help me, but then demanded $[redacted] as extortion. Can anyone assist with this situation?

My account, named Anshu Kumar, has been disabled by the community. I am confident I did not violate any rules and regulations, and I respect the guidelines. I believe there has been a mistake, and I kindly request a review of my account to reopen my Facebook promptly. My account is linked to other platforms like PUBG Mobile and Instagram, as well as various apps from the Play Store. I always followed all the community rules, yet my account was unexpectedly disabled. I urge you to please review my account swiftly and improve your reporting system. Thank you for your attention. Account Name: Anshu Kumar Date of Birth: 15/01/[redacted] Linked Phone Number: [redacted]

My Facebook account is currently locked due to what seems to be suspicious activity. When I tried to change my password after getting a new Samsung phone in addition to my iPhone, the account got locked. When I logged back in, I noticed some unusual things like a set of numbers where my email or phone number usually goes, and my name initials together like the start of an email address that I never created. I haven't received the login code on either of my phones except twice. I've had this account for over 12 years, and I really need access back without having to provide my ID due to security concerns with hackers. The email address associated with the account is outdated, and I can't access it. I'm only connected to my current email ([redacted]) for verification. I also need access to my messenger with all the data intact. Please assist me in unlocking my account.

Dear Facebook Community Team, I am Abdullah Khan, and I am reaching out regarding my disabled account. My account was unexpectedly disabled without any prior notice. I have tried to contact support but have not received any assistance yet. I have attached a copy of my National Identity Card from Myanmar to verify that the name on the account belongs to me. I am saddened by the loss of connection with friends and family on the platform. I have always made an effort to maintain a positive behavior online and promptly address any inappropriate content. I have never added my card details to the account. I kindly request your assistance in reactivating my account and providing clarification on any errors I may have unknowingly committed. I value the opportunity to reconnect with my loved ones through Facebook. Thank you for your attention and support. Warm regards, Abdullah Khan

I am wondering why I cannot view all my matches on Facebook Dating. Despite being notified of 10 new matches, only 5 are displayed. Previously, I could see all matches, but now it only shows the latest 5. Usually, I wait for the other person to initiate a conversation to confirm their interest. However, with matches disappearing after the 5th one, I am unable to reach out to them later. Can you please explain why this is occurring?

I recently fell victim to a scam on Facebook marketplace. I followed the guidelines by paying through Facebook Messenger for an item, only to realize the seller was a fraud. Once I sent the payment and asked for a tracking number, the seller vanished, blocking me and deactivating their account. I tried to stop the payment without success. It's disheartening that scammers exploit platforms like marketplace, preying on individuals like me who are financially vulnerable. I hope Facebook takes more measures to prevent such fraudulent activities in the future.

Hola, necesito ayuda urgente. Mi cuenta de Facebook fue hackeada. El viernes 24 de junio, al intentar ingresar, descubrí que alguien había cambiado el correo electrónico, la contraseña y el número de teléfono asociados a mi cuenta. No tuve acceso durante todo el día y al intentar recuperarla al día siguiente, me indicaba que no encontraba mi cuenta y me sugería una similar. Al intentar restablecer la contraseña, apareció un correo desconocido, lo cual me hizo sospechar del hackeo. Tengo información importante en mi cuenta y agradezco cualquier ayuda que puedan brindarme. Gracias.

Dear Facebook Team, I am Jogendra Raghav Yadav, a resident of Mumbai currently out of the country. On 05/07/22, I discovered that my account was disabled when I tried to log in. I promptly submitted my passport for verification at 5 pm, but my account remains inactive. Despite assurances of a resolution within 24 hours, my account and Messenger are still inaccessible. I am facing challenges in communication as emails often fail to deliver or receive responses. Please clarify the reason for my account's disabling and reactivate it promptly as it contains precious family photos, contacts, and messages. Creating a new account is not a viable solution for me. I have provided my passport copy for verification and attached the current status while trying to log in. Your urgent attention to this matter is greatly appreciated. Thank you, Jogendra Yadav

Dear Facebook Team, I am Jogendra Raghav Yadav, a resident of Mumbai currently out of the country. On 05/07/22, upon logging into my account in the evening, I discovered it had been disabled. Following Facebook's request, I promptly submitted a copy of my passport at 5 pm. Unfortunately, my account remains inactive, and I have yet to regain access to Messenger. Despite a message promising resolution within 24 hours, no update or access has been provided. I am experiencing difficulties in receiving replies via email, with most emails failing to go through or receiving no response. My entire family's photos, contacts, and messages are stored in my account, and creating a new one would pose significant challenges. I urge you to rectify this situation promptly and reinstate my account. I await your swift response. Thank you, Jogendra Yadav

Hello, my name is Abdullah Khan, and my password is [redacted]. My mobile number is [redacted], and my Gmail is [redacted] Please reopen and return my Facebook account. I can provide my real name through my National Identity Card from Myanmar. I have attached a copy of my National Identity Card to this email. Thank you for your assistance, dear Facebook Community Team. My account was unexpectedly disabled by Facebook, citing reasons of underage use. Despite my attempts to contact support, they keep directing me to a link that asks for card details which I have never provided. I am saddened as my account helps me keep in touch with relatives and friends. I have always tried to maintain a positive presence and have even removed inappropriate contacts. Please, at least inform me of any mistakes I may have made and reinstate my account soon. Thank you and God bless you, Facebook Team. Thank you for your understanding.

Good evening, who can I contact to recover my Facebook account? Accidentally closed the app when switching devices and can't recall the password now. I can't log back in because I also changed my SIM card to a different operator with the same number [redacted] (switched from Entel to Bitel). This may be the reason why I'm not receiving the validation code. My username is taiki_869@hotmail, but I only use it as a username, not as an email because I don't have the password. The email I use is [redacted], showing on another Facebook account I stopped using long ago. In short, I'd like to recover my account containing crucial business information. I can provide any personal details for identity verification. Your prompt response is appreciated. Thank you.

In 2[redacted], my account was accessed without authorization, and an advertisement violating community guidelines was posted. Although I was unaware of this ad, my account was deactivated pending review. I work for two reputable companies, the "Festival de la chanson de Saint-Ambroise" and the "Restaurant les [redacted] coups," and need to boost their posts as a Media and Marketing Manager. This restriction is hindering my work, and I am seeking ways to address this issue and prove my credibility as a publicist.