Facebook Customer Service Issues

As the only administrator of a group with over 8,[redacted] members, I am experiencing difficulties accessing the Discussion page on my computer. Whenever I try to view or post information, I keep receiving an error message saying "page isn't available right now." I have attempted various solutions found online without success. Despite reaching out to Facebook for help multiple times, the issue remains unresolved. Additionally, I am unable to access the Community Help page as it also displays the "page isn't available" message. While I can view specific posts by clicking on notifications about comments, the same does not apply for reaction notifications. It is crucial for me to have access to Facebook on my computer, especially since my group provides public safety updates during wildfires, requiring me to keep multiple websites open to share vital information with members when homes and lives are at risk.

Dear Sir, I am writing to inform you that my account under the name of Mohamed Aqeel has been disabled due to a community violation. I am confident that I have adhered to all your rules and guidelines, and I hold your platform in high regard. I believe there may have been an error, and I kindly request you to re-evaluate my account promptly. It is crucial for me because my account is linked to various social media platforms such as PUBG Mobile and Instagram, along with other apps from the Play Store. Despite my efforts to comply with the regulations, my account remains inaccessible. I urge you to expedite the review process and consider updating your reporting system for the benefit of all users. Thank you for your attention to this matter. Sincerely, M. A.

Hello, A few weeks ago, I received emails from Facebook about someone attempting to change my password without my authorization. Despite informing Facebook immediately via email that it was not me, someone managed to hack my account and access my credit card information, leading to unauthorized charges. I am frustrated with how easily this happened. Facebook's lack of direct contact options and reliance on generic buttons for issue resolution is disappointing. The absence of emergency contact information only complicated matters further when my account was compromised. My blocked Facebook account has caused me significant setbacks, affecting my work and ability to use Facebook for advertising. I am currently waiting for Facebook to address the situation, but the delay is causing me distress. I urge Facebook to expedite the review process and enhance security measures to prevent such incidents in the future. Thank you for your prompt attention to this matter. Sincerely, Michaela C.

My Facebook page has been restricted, and I am unsure of the reason. I happened to recover two forgotten passwords some time back, resulting in three pages under my name. This was not deliberate, as each page catered to different groups of people. My main page, where I share information about my business as a Computer Support Technician, should not violate any rules to my knowledge. These pages are essential to me, holding memories of my grandson who was recently murdered and my late 93-year-old mother who passed away in May [redacted]. I rely on them to help others. I have tried the steps on Facebook to no avail; I did not receive any code on my phone numbers or emails. Any assistance in resolving this issue would be greatly appreciated. Thank you.

Hello Gethuman.com, I am experiencing difficulties with Facebook and reached out to support at [redacted] on June 20th. I had set up 2FA on my Facebook account, but after switching to a new phone, I forgot to update the Auth app and re-link it to Facebook. Although my cell phone number is saved in the account, I am not receiving the login code required to access the Facebook app. I can still access Facebook through the browser on my work PC, allowing me to post. As I manage two business profiles (www.facebook.com/VBLahr/ and www.facebook.com/blackvrst/), it is crucial that I regain access to my account. The email addresses associated with my account are [redacted] and [redacted] Thank you for your assistance. Regards, Jens Wagner

Bonjour, je voulais signaler qu'le 12 juin [redacted], j'ai acheté un pack sur Zynga Poker et j'ai rencontré un problème. J'ai payé [redacted] euros pour le pack, mais je ne l'ai pas reçu. J'ai dû fournir toutes les données bancaires de mon beau-fils, le bénéficiaire du compte Facebook. Le jour suivant, j'ai finalement reçu mon pack de 1 trilliard [redacted] milliards de jetons. Cependant, le lundi 12 juin, j'avais un rendez-vous à l'hôpital pour ma chimiothérapie. Malheureusement, j'ai eu une mauvaise réaction au traitement et j'ai dû rester en soins intensifs toute la nuit. Lorsque je suis rentré chez moi le mardi 13 juin et ai essayé de jouer au poker sur Zynga Poker, j'ai découvert que mon compte était à zéro. J'avais reçu mon pack en retard et le lendemain, il a disparu. Je ne demande pas de remboursement, juste que mon pack de 1 trilliard [redacted] milliards de jetons, payé par mon beau-fils Sébastien Hermant, soit rétabli sur mon compte Facebook. J'espère que Facebook résoudra ce problème rapidement. Cordialement, votre fidèle client, Robert Bastin.

Around 8:30 a.m. on Friday, June 24th, I received a Facebook notification informing me that someone unknown had accepted a friend request that I didn't send. After dropping off my son at school 15 minutes later, I checked the notification and was surprised to see that I had allegedly violated community standards. I attempted to review the message but I am still locked out of my account without understanding the reason. At approximately 1 p.m. that day, I got another notification asking if I tried to log in from somewhere in America, which I did not. I promptly changed my password. As I use Facebook for my business, I am eager to regain access. The accusation of child sexual exploitation, based on a photo of my son in the bath from about 10 years ago where the word "sex" was unintentionally spelled out, is distressing. Besides that innocent incident, I cannot fathom why I would be accused of such a serious offense. I suspect my account may have been hacked.

I am seeking assistance regarding my hacked Facebook account. On Monday, June 27th around 2:30pm, my account was compromised, and unauthorized posts promoting Middle East terrorist groups were posted. These posts do not reflect my beliefs or values. Currently, I am locked out of my account and prompted with a "Review Requested" message whenever I attempt to access it. Reviewing my Facebook history will confirm that the posts were not made by me. Once access is restored, I plan to change my password immediately. This incident is unprecedented for me and my account, which I have used for business and as a repository of cherished memories. I would appreciate prompt assistance in resolving this issue. Thank you for your support.

Recently, my Facebook account got disabled unexpectedly. I had messaged some colleagues through Messenger regarding a sensitive investigation related to Child Care and Human Rights. It seems that the content shared may have been misconstrued as inappropriate, leading to the account suspension. We were working to identify an individual involved in a concerning video. Fortunately, we were able to resolve the issue legally. I acknowledge the oversight in violating Facebook's policies and have learned from this experience. I need assistance in restoring my account as I have already submitted an appeal without any response. I value using Facebook and regret the situation. I am willing to provide additional details to clarify the intentions behind the messages. Your help in resolving this matter would be appreciated.

My Facebook account was recently disabled unexpectedly. I had messaged some colleagues via Messenger regarding an investigation into a serious matter involving minors. Although it may have appeared concerning, we were working to bring justice to a disturbing situation. I regret any violation of Facebook's policies and understand the importance of being cautious in such matters. Despite submitting an appeal, I am yet to receive a response. I sincerely apologize for any inconvenience caused and would appreciate assistance in restoring my account. I am willing to provide any necessary information to support my case. Thank you for your understanding, and I hope to have my Facebook account reinstated soon.

To whom it may concern, I am writing to address the issue of my Facebook page being banned. I recently received a notification stating that my account was suspended due to posts that allegedly violated community guidelines. However, I have not actively posted anything on my page for quite some time, except for occasional likes on friends' posts. I am currently in the process of setting up a business page and have been diligent in participating in Facebook's training programs. I have not made any posts on either my business page or personal account. I value and respect the guidelines set forth by Facebook and am committed to abiding by them when I do post in the future. I kindly request your assistance in resolving this matter so that I may continue to engage with the platform to create a successful business page and enjoy using Facebook. Your prompt attention to this issue is greatly appreciated. Warm regards, Carter M.

Hello Facebook, I hope you are doing well. My name is Rodrigo, and I am a Facebook user. I am currently facing issues with my account as it was deactivated unexpectedly. I am unsure if it was due to inappropriate content because when I messaged a friend, my account was suddenly blocked, and I couldn't delete the message in time. This was not the message I intended to send, and I tried to remove it promptly. I have been using this account for a long time and would greatly appreciate your help in reactivating it. I tried to fill out the reactivation form, but due to limited staff during covid, I did not receive any email. I would like to clarify that I did not act maliciously and now understand the situation. I am anxious and would like to have my account back as soon as possible. The account name is rodrigo_tdf. I promise to be more careful in the future. Thank you for your assistance.

I have encountered various issues trying to regain access to my account. Despite creating two new Gmail accounts for this purpose and receiving account recovery codes, none of the codes are successful. Even after submitting my ID twice, my reset attempts have been unsuccessful. Although my Facebook account seems active, the recovery codes aren’t sent to [redacted], and the codes provided for [redacted] are ineffective. I have used the Facebook account associated with [redacted] for years, yet I was swiftly locked out. I would appreciate any assistance as this situation keeps reverting to my old Facebook account.

I was recently informed that I have been flagged for "spamming" on Facebook without any clear explanation. This has resulted in a ban from my usual activities on the platform. My posts mainly involve travel-related content shared in relevant groups over a weekly schedule. I am not engaged in selling products like bitcoin or offering unrelated services. I am seeking clarification from Facebook on what constitutes spamming, as this restriction is negatively impacting my business. I need to understand how to promote my content within the guidelines without triggering spam alerts. The vague restriction of "cannot do what you usually do" is not detailed enough for me to adjust my actions accordingly. I eagerly await a more thorough explanation from Facebook regarding the flagged issue and the limitations placed on my account.

Hello Facebook Team, I'm writing because my account under the name Rohit Thorave has been disabled by your Community standards. I believe I have not violated any rules or guidelines and I hold respect for your community guidelines. I am certain there must have been a mistake, and I kindly request you to review my account promptly and reinstate it as I have it linked to other social media platforms like Bgmi, Instagram, and various apps from the Play Store. I have always adhered to your regulations, so I'm puzzled by the account deactivation. Your swift attention to this matter would be greatly appreciated. Account name: Rohit Thorave Date Of Birth: 22/5/[redacted] Phone numbers linked to the account: [redacted] and [redacted]

This morning, I received 6 emails indicating that my Facebook account has been compromised. The hacker changed my email, password, and phone number. I attempted to reclaim my account using the provided method in the emails, but it requires the Facebook application, which I cannot access without my account. Even trying to log in without the credentials, the system did not recognize my devices. The stolen account had a profile picture with the number "17," used to be associated with the email "[redacted]," under the name "Lorenzo Barone." The hacker changed the email to "[redacted]" and added the phone number "+[redacted]8." My account is currently blocked, and I am seeking assistance to recover it. If there is an Italian operator available, it would be greatly appreciated. Thank you for your help.

Dear Facebook Team, I am reaching out regarding the hacking of my email [redacted] and Facebook account Matteo Matta. My account was used by a hacker to share a video containing child pornography, resulting in my suspension from Facebook. On Saturday, 25.06.[redacted] at 01:22 am, the hacker gained access to my email, changed the password, and then posted the illegal video on my Facebook page at 01:51 am. My account was suspended by the Facebook team at 01:57 am for violating community standards. I only discovered this on Sunday morning, 26.06 around 09:00, when I received a notification from the Facebook app regarding the video that was published without my consent. I tried to report and remove the video, but my account had already been suspended, and I was unable to log in. I have been unable to contact Facebook support regarding this issue. I suspect there may be more unauthorized videos on my profile. I am seeking assistance to regain access to my Facebook account, which I have had since [redacted]. I would greatly appreciate your help in resolving this matter. Thank you for your attention to this urgent issue. Best regards, Matteo Matta

Hello, I am Veronica Stephens. I recently discovered that my email was hacked, allowing the hacker to access my Facebook account and change the login credentials. They also changed the email associated with the account and removed my phone number. I was unable to regain access due to the altered email address. The hacker created a new Facebook account using my email, which got locked demanding my driver's license for verification. However, I do not wish to verify the new account but instead recover my original Facebook account. I believe I need to delete the new account to regain access to my original account, where I can verify my identity by providing a photo of my driver's license.

Alam, you've received a decision on June 23, [redacted], indicating that your Facebook account is not currently visible to others and is unusable. The review process typically takes slightly over a day. Due to the impact of the COVID-19 pandemic, there might be delays in the review process as our resources are limited. If your account is found to comply with the Community Standards, you will regain access to Facebook. However, if it's determined that your account violates the Community Standards, it will be permanently disabled with no option for appeal. Thank you for your understanding during this challenging time.

I have been struggling to resolve a Facebook account lockout issue for over a year. Despite attempting several fixes, I continue to be unable to log in due to not receiving any two-factor authentication codes. My dilemma arose after deleting the authenticator app on my phone and subsequently re-downloading the Facebook app, which now prompts me for a 6-digit code that I no longer receive. Despite multiple password resets and failed attempts to verify my identity, my account remains inaccessible. I am uncertain if two-factor authentication is still active, as I cannot manage my account settings. Despite fruitless attempts to contact Facebook customer service through phone calls, I have received no assistance. Any advice would be greatly appreciated.