Facebook Customer Service Issues

I recently created a Facebook account for my Second Life avatar using the email associated with our Second Life group. It was a surprise to me as I didn't realize the email belonged to my group manager. To keep my real-life Facebook separate, I added a different email address. Everything was fine until today when I was locked out for supposedly violating community guidelines. Puzzled, I searched for the reason and remembered being asked to upload a photo. I thought using my Second Life avatar would suffice, but clearly, that wasn't the issue. After some investigation, I realized it was due to the email account association with our group manager.

My Instagram account constantly notifies me of new logins whenever someone else accesses it. However, the locations shown, Baltimore, MD, Washington, and Arlington, VA, are not where I am based. I reside in Frederick, MD. This has been occurring for around three years now. Instagram only alerts me of these logins but takes no action. I have reported this to the police as I feel harassed and stalked on the platform for no valid reason. These individuals continue to access my account from different locations like Baltimore today. It is frustrating that Instagram is aware of these unauthorized logins but does not intervene to stop them.

My friend faced issues with getting a verification code and used my email which led to confusion. I mistakenly thought my friend was trying to access my Facebook account when a recognition prompt appeared. Unfortunately, someone from Nigeria tried to take over my profile. Despite attempts to regain control, I woke up unable to access my account. I tried using my phone number for verification but couldn’t use my email as it’s been changed by the intruder to [redacted] from the original [redacted] Frustratingly, I fear for my account's security and the unknown individual's intentions.

Dear Sir, I am a genuine user of this account and have been using my official Facebook account for 12 to 13 years. I adhere to Facebook's community guidelines diligently. However, my account has been temporarily disabled, and I have been struggling with the "review requested" issue for quite some time. I kindly request a review of my disabled account to confirm my identity. I assure you that no violations have occurred from my end. It seems like an error led to the disablement of my account. Despite reaching out to the Facebook team, I haven't received a response. I apologize sincerely if any unintentional errors were made. This account holds 12/13 years of memories for me, and I implore you to restore my personal account before the 30-day limit and review my appeal promptly for reactivation. Thanks, Facebook Team Facebook Name: Ikhtiar Uddin Mishuk

My Facebook username is Khazi Mkhutshwa with the email [redacted] Over 30 days ago, my account was suspended due to a supposed violation of community standards. I was surprised by this as I have never posted anything offensive. Despite requesting a review, I received no response. Today, when trying to log in, I was informed that my account has been permanently disabled. Having been a Facebook user for over a decade, I've accumulated countless memories and photos that are now seemingly lost forever. This loss is particularly devastating as I also used Facebook for my businesses, running ads on my business page that was linked to my account. I kindly request a reassessment of my account and its reinstatement. Best regards, Khazi Mkhutshwa

Two years ago, I received an email notifying me that someone had changed my password without my permission. Despite numerous attempts to regain access, I was unsuccessful. Subsequently, my password, phone number, and email associated with my Facebook account were altered, leading me to create a new account. I submitted a photo ID as requested but remain unable to access my account due to the required code being inaccessible within it. While on vacation, my new phone was damaged, and upon repair, it was recognized as a new device, further hindering my access to both accounts. Although I possess the passwords to both accounts, the required generated code is trapped within the inaccessible Facebook account. I am seeking assistance in retrieving the code or potentially merging the accounts, ideally regaining access to the original account.

My personal Facebook account has been disabled. While surfing Instagram, I came across a link promising a free Lamborghini skin in BGMI. Upon clicking the link, I was prompted to provide my Facebook username and mobile number. The following day, when attempting to access Facebook, a message appeared informing me that an Instagram account named uyz31294 had violated community guidelines, resulting in the disablement of my Facebook account. I do not have an Instagram account by that name. I suspect that my Facebook account has been compromised, leading to someone else violating Instagram's guidelines under my name. I kindly request the Facebook team to investigate the situation and reinstate my account promptly.

I encountered an issue on Facebook where it stated my session had expired and logged me out. Upon trying to log back in, I was prompted to verify my account. However, each time I attempted the verification process, it indicated a poor Wi-Fi connection. Strangely, I could easily access YouTube for music without any issues. Despite various troubleshooting steps like restarting my phone, reinstalling the Facebook app, and waiting before logging in again, the problem persists. Completing the verification, I still can't access my newsfeed due to the apparent lack of Wi-Fi. This is concerning because I rely on Facebook and Messenger to communicate with family. If you need to reach me, please call or text at [redacted], or alternatively, feel free to email me.

My Facebook account, Princess Ijeoma Nwauzor, was hacked on Wednesday, June 22, [redacted]. I received a message from someone claiming to have a gift for me, and later got a call from ‪0[redacted]‬ asking for a code that Facebook sent me ([redacted]). Unfortunately, after providing the code, I couldn't access my account anymore. I've already sent my ID to prove my ownership, but I need help restoring my account.

M.P. Bonnet m'a exclue et bloquée dès ma première visite sans que j'aie enfreint les standards de la communauté. Elle a clairement exprimé son aversion envers ma façon posée de protester contre les violations des droits et les mauvais traitements infligés aux patients psychiatriques. J'ai souligné les abus de psychotropes et le manque de traitements alternatifs, me tenant informée de la situation pour militer en conséquence. Mme Bonnet a restreint ma liberté d'expression et de participation au groupe. Je demande qu'elle soit sanctionnée pour son ignorance des réalités des patients et son refus d'en discuter. Je vous sollicite malgré mon anglais limité, espérant votre aide et celle de Facebook, habitués à soutenir les patients dans d'autres groupes. Merci.

I would like to confirm your involvement in the boat sale. I have attached an invoice for your review. Seller: Name: Molly Stevens Address: Malmstrom AFB, MT Protection: Valid Member [✔] Delivery Info: Company: Facebook Dealership Delivery Service Tracking Number: Pending... Shipping Status: Pending... Buyer: Name: Joseph Lawrence Jr. Address: [redacted] Willimansett St South Hadley, MA [redacted] Congratulations! The item [redacted] Sun Tracker Pontoon Boat is reserved under your name for the next 72 hours! We appreciate your business and thank you for choosing Facebook Dealership! Please carefully review the instructions below to complete this transaction. This invoice is valid for 72 hours. Sale price: US $1,[redacted].00 Shipping & Handling: US $0.0 Item title: DMV Inspected / Clear Title Payment Method: Bitcoin Return: FREE for buyer and seller Payment is due within 3 days of the invoice date and time. Buyer's waiting list: There are 3 more potential buyers interested in the [redacted] Sun Tracker Pontoon Boat. If the 72-hour payment window closes without an extension from Facebook Dealership or the Seller, the next potential buyer will be selected from the waiting list. Invoice Order #[redacted]19

Dear Sir/Madam, I'm experiencing issues with accessing my Facebook account due to a hacking incident. The hacker removed my phone number and email associated with the account, making it challenging for me to regain access. I've tried multiple times to reset my password without success. Despite submitting my ID to Facebook, I keep encountering various errors such as "unknown error", "invalid code," receiving the same incorrect code repeatedly, and sometimes not receiving any confirmation code at all. I can provide proof of my identity and ownership of the account. It's disheartening to find it easier to hack an account than to recover it. I kindly request your assistance in resolving this matter. Thank you in advance for your help, and I wish you a great day. Best regards, Louis GAPP

My friend is dealing with a serious issue on Facebook. Her account was hacked, and the primary email has been changed without her authorization. The recovery information has also been altered, making it impossible for her to regain access. Facebook's help center has been disappointingly unhelpful, leaving us at a loss for how to resolve this. All it would take is for Facebook to revert the recovery email to its original one, but we can't seem to reach anyone who can assist. It's been four frustrating days of trying to recover her account, and the hackers are demanding $[redacted] for its return. It's incredibly disheartening to see how difficult it is to resolve this simple issue.

My Facebook username is Khazi Mkhutshwa and my email is [redacted] I received a notification over 30 days ago that my account was suspended due to a violation of community standards. I am surprised by this as I never posted anything offensive. I requested a review of the decision but did not receive any response. Today, when I tried to log in, I was informed that my account has been permanently disabled. I have been a Facebook user for over a decade, sharing memories and many pictures that I cannot retrieve elsewhere. This loss is devastating. Moreover, I have used Facebook for my businesses and have built a large customer base through sponsored adverts on my business page linked to this account. I kindly request a review and reinstatement of my account. Thank you, Khazi Mkhutshwa

My Instagram and Facebook accounts were disabled on December 21st, [redacted]. I have reached out to Facebook and Instagram multiple times, providing my ID proof, photo, and verification code as requested. Despite this, my accounts remain disabled. I am willing to pay any penalties or provide further verification of my identity. My Instagram ID is i.am.mayank. Your help in resolving this issue is crucial to me.

Hello, My colleagues, Matthew G. and Lois J. at iTherapy, LLC, have taken over ownership of the magazine Autism Digest from Lyn D., the former owner. Lyn is still the editor but is having trouble accessing the Autism Asperger's Digest social media accounts as she has forgotten the login details. She tried recovering the password using her email ([redacted]), which is linked to the Facebook account, but the recovery email is being sent to a different address. Unfortunately, no one at Future Horizons remembers the login details or who set up the account initially. I am responsible for growing the magazine's social media presence and would appreciate any guidance on how to access the Facebook page, which has a significant following of over 9k followers. Thanks, Katriona

I am trying to access an old Facebook Messenger account belonging to Conan Patrick. Unfortunately, trying to log in seems to have affected my current Regular Account under the name Conan Patrick Martin Jory. The old account was created with an outdated email and phone number that I no longer have access to. I have been attempting to reset the account using my new email address, [redacted], but I am facing issues with the verification codes sent there. The system prompts me to enter a code sent via text, but I only requested the code through email as I no longer have the linked phone number. I mainly use Facebook with wifi and I would appreciate help in restoring my account. The old email associated with the account was [redacted], which I am confident was updated to [redacted] I also have the account linked to my Instagram profile under the username Conan Patrick Martin Jory. I have been using a Moto G Stylus to stay logged in for approximately a year or two. It is confusing that despite using the same phone for login attempts, the security measures are questioning my identity.

I have two Facebook profiles, one for my personal use as Wolfgang Meyer, and another for my artist group Kg Augenstern. Unfortunately, both accounts were hacked around July 19th. I received emails from Facebook requesting a password reset due to unauthorized activities on my accounts. However, fearing it might be a scam, I did not click any links. Subsequently, both of my accounts were blocked, with one being accused of sexual abuse of minors. I have disputed this decision through the provided form but my accounts remain inaccessible. I have also reported the situation to the local Berlin police. Despite submitting my ID for verification, there has been no progress in restoring access to my accounts. I am eager to regain control of my accounts.

Hello, I'm seeking assistance with regaining control of both my Facebook and Instagram accounts. Unfortunately, someone has managed to access my accounts and is pretending to be me. They have altered the email address associated with the accounts and are contacting others through Messenger. The unauthorized individual is able to gain access by impersonating mutual friends and government officials. I began noticing this issue on or around May 5th. The Instagram account in question is under the name Cassie.love.23. To reach me, my cell number is [redacted], and my previous email address linked to the accounts was [redacted] The person responsible is claiming to be a federal government official, making threats, sharing personal information, and even sending images of my current residence. Your prompt attention to this matter would be greatly appreciated.

After my computer was hacked, I promptly changed my email and password. Now, Facebook has locked my account due to suspicious activity. Despite sending them several clear photos of my birthdate on my driver's license, they keep rejecting them, claiming they're blurry. I see no issues with the images I've submitted. Today, I sent another photo, only to receive the same quick rejection before they could even review it. They instructed me to change my password, now I can't even access my account. I'm frustrated with this back-and-forth. The photos of my ID are clear, and I just want my account unlocked without further delay.