Facebook Customer Service Issues

I believe my account has been compromised and I urgently need to reset my password. The hacker has made it impossible for me to log back in, and I am unable to access my Facebook account. Besides changing my password and passcode, the hacker has also compromised my email and phone number, hindering my attempts to secure my profile. I find it suspicious that I suddenly received more than [redacted] friend requests right after changing my profile picture. Despite reaching out to the police and FBI without any help, I am concerned for my account's security. This morning, at 7:45 AM on August 27, [redacted], I received a text from an individual claiming to be from Facebook, informing me that I had won $500k in a Facebook lottery. Fortunately, they did not obtain my social security number, bank account, or debit card information. I desperately need assistance to recover and protect my Facebook account, as it is at risk of being blocked or suspended.

I believe my account has been compromised and I urgently need to reset my password, as the hacker has altered it. It seems I am unable to log back in. I have approached both Facebook and the authorities, but to no avail. Apart from changing my profile picture, the hacker has also tampered with my password, passcode, email, and phone number, preventing me from regaining control. Bizarrely, I received an influx of friend requests right after changing the picture. Fortunately, the hacker did not obtain sensitive information like my social security, bank, or debit card numbers. This morning, at 7:45 AM on August 27, [redacted], I even got a dubious text about winning $500k from a Facebook lottery. Is there a hotline number or any assistance available urgently to assist me in recovering and securing my Facebook account? I fear my account is at risk of being blocked or suspended. Your prompt help is greatly appreciated.

After leaving a review on a leather repair company's Facebook page, I have unfortunately been subjected to abuse. The company had to remove their reviews due to this, and now I am receiving emails and hurtful comments. People are even sharing my name, pictures, along with photos of my dogs and niece in various Facebook groups, falsely labeling me as a dog abuser. This situation is distressing, especially considering my mental health struggles with depression and anxiety. I have contacted the police for guidance, and they suggested reaching out to Facebook to remove the harmful posts. Despite my efforts to report the posts, I have been unable to do so effectively as the situation has spiraled out of control. I am deeply concerned about the well-being of my niece, whose pictures are being shared without consent. I urgently seek to have all these defamatory posts and images taken down to protect my privacy and reputation.

Hello Customer Support Team, I want to express my gratitude in advance for your assistance. I am facing an issue with my Facebook account being disabled and request your help in reactivating it. I admit that I was not fully aware of the rules and regulations around the use of certain features on Facebook. After reviewing the information in the Help Center Spam section, I realized that my account was disabled due to the incorrect use of the messages feature, unintentionally violating your regulations. I assure you that there was no ill intent on my part, and I commit to using Facebook features correctly in the future. Thank you, [redacted]

Dear Customer Support Team, I would like to express my gratitude in advance for your assistance with my issue. Recently, I discovered that my Facebook account has been disabled. I am reaching out to request the reactivation of my account. Upon reviewing the rules and guidelines outlined in the Facebook Help Center, specifically in the Spam section, I now understand the reason behind the disabling of my account. It seems that my account was blocked due to incorrect usage of the messaging feature, unknowingly violating your regulations. I want to emphasize that this was not intentional, and I am committed to using Facebook features correctly moving forward. Details for my Facebook account: Name: Putra Juanda Email: [redacted] Thank you for your attention to this matter. Regards, Putra Juanda

I have been using Facebook for years, but recently, I am facing issues accessing my account. Every time I try to reset my password, I am directed to a page asking me to delete numerous posts and messages that I did not create. Despite creating the [redacted]+ posts, Facebook does not proceed with the deletions after I click "delete all." I am stuck on the deletion process indefinitely without the option to skip. This is a new problem for me, and I am unsure how to regain access to my account. My profile is Facebook.com/mikefreze1, also known as mike.freze1. I go by Mike or Michael Freze.

I am seeking assistance in having a distressing post removed from Cally N Gem Jones' Facebook profile. The ongoing harassment from her and her friends, including the content about me, Cheryl Hannant, is unacceptable. Despite multiple reports, nothing has been done, and the false and slanderous nature of the post is causing me great distress. It was initially public but has now been restricted to friends, although mutual acquaintances can still access it. This situation is affecting my mental well-being, and I am considering involving the police if necessary. I have attached a screenshot for your review to take action promptly. Your help in resolving this issue would be greatly appreciated. Thank you.

I have been a Facebook user for several years, but recently, I have been unable to access my account. I keep encountering prompts to reset my password. Upon doing so, Facebook directs me to a screen asking me to delete posts or messages I did not create. While I can see the posts they want me to delete, I prefer not to remove them. Despite selecting the option to "delete all," Facebook never completes the deletion process; it continues to hang indefinitely. Unfortunately, there is no way to bypass this step. How can I regain access to my long-standing account with no prior issues? My account is Facebook.com/mikefreze1 or mike.freze1, and I go by Mike or Michael Freze.

I received a notification that both my personal and business Facebook accounts were going to be temporarily blocked due to unauthorized use. I'm uncertain about the details, but now I can't access my page. This issue is impacting both my personal and business activities. I run an online business and it's crucial for me to use my page for client services. I've made attempts to reach out via email and phone, but with no success. If I start a new account, I will lose all the contacts I've accumulated over the past 2.5 years. I'm confused and frustrated about the situation and its negative impact on my business. I urgently need help with this matter. Thank you, X. from P. Administration LLC

I have encountered challenges with uploading multiple videos on my music page 'rojoandsojosopenmic' and connecting it to my main page 'rojomojo525' using the @ tag. I identified that the OpenMic page was unverified, and attempts to verify it through phone verification were unsuccessful. While trying to address this, I unintentionally linked the pages in a way that made my main profile inaccessible, displaying a message stating "this page is not available." When I attempted to revert the name to rojomojo525, it was not an available option. I am seeking assistance to: 1) Regain the original page name 2) Verify or convert my business page into a standard page 3) Receive help in configuring settings to allow for multiple video uploads Your help in resolving these matters would be greatly appreciated. Thank you, Robert J.

I am experiencing difficulties with the Report feature on my account. I use it regularly to report any instances of abuse I encounter. Recently, I reported a video on my Friends list posted by an acquaintance for containing hate speech, specifically the use of the "N-word" in the public description. This video was shared on his "back-up account" after his "main account" was suspended for hate speech. Subsequently, the video was restored to the back-up account by Facebook support after the user misrepresented his history to them. Despite my valid reports, I received a threatening message about false reporting and potential banning. I have evidence of my reports and a screenshot of the offensive video reposted on the secondary account. I am troubled by the response to my actions as I only report content that clearly violates guidelines due to Facebook's inadequate moderation. I would like to address this issue promptly to prevent any repercussions resulting from another user's misconduct and Facebook's negligence in content monitoring.

I encountered an issue on Facebook when I was attempting to initiate a group video chat. Unfortunately, I was unexpectedly logged out and now I am unable to regain access to my account. Despite diligently following the security procedures numerous times - verifying friends, messages, and entering codes from emails and texts - I am unable to progress past the step concerning Commerce Posts. While reviewing these posts, I noticed they are all my own, but many are outdated. I intended to delete some but would like to keep others. Regaining access is crucial for my business, especially because I need to promptly list an apartment for rent. Time is of the essence as we have a limited opportunity to rent it out before leaving town. I would greatly appreciate any assistance you can provide in resolving this matter as soon as possible.

Yesterday, my account was hacked after clicking on a link to vote for a friend's sister. After being logged out, my phone number and email were removed, and now I can't access my Facebook account. Despite receiving the necessary codes, I keep getting a message saying I've tried too often. I am worried about losing my account and would appreciate any assistance in regaining access. My phone number is [redacted]6, email is [redacted], account name is AFOLABI DAVID OLUWASEGUN, and my previous password was [redacted]5. I hope to recover my account soon. Thank you for your help.

I am currently dealing with an issue in my company where we have multiple Facebook pages for two of our owned businesses, Triodetic and Multipoint Foundations. I need to claim ownership of these pages, but I am unable to reach the previous employee who managed them to obtain the necessary admin access. This situation is urgent, and I require assistance to rectify this promptly. Please contact me at your earliest convenience to address this matter. Thank you.

There is an individual on Facebook who is using multiple accounts to defraud women worldwide. One of his main aliases is Henry PK Williams, but he also goes by other names like Henry P Williams, Paakwesie Kingsley, and Faheem Ali. He scammed me out of $[redacted] and attempted to blackmail me into sending personal videos by fabricating stories about emergencies to extort more money. His fraudulent tactics involve gaining trust, making up elaborate stories about financial crises or family emergencies, and pressuring victims to send money. I discovered his deceitful behavior through another victim who publicly exposed him for taking over $30,[redacted]. I reported him to the authorities and seek justice to prevent him from victimizing other innocent women on Facebook. Thank you.

When my mom was alive, she wanted a Facebook profile with her grandma's picture, resembling a flapper. We created the account but never used it much. Unfortunately, my mom passed away last November. I have my own site under Gaston Pamelia, where I do a lot of writing. I believe my mom's account may be under Pamelia Gaston since I had to use Gaston Pamelia for mine. I never utilized her account, and people might recognize her through family connections on my site. I apologize for any inconvenience this may cause.

My Facebook account was hacked, and now it's locked. I'm unable to access it because I don't know which phone number is linked to receive the verification code. This has happened before, and it's frustrating to go through this process again. I've attempted the suggestions provided, but I haven't received any help. I need someone to email me the verification code required to regain access. Dealing with the lack of communication and unfamiliar security measures has been difficult. I'm looking for assistance to remove the security codes hindering my access to my account.

I faced a temporary post block on Facebook due to someone reporting me for sharing content they found offensive. This occurred more than a week ago. I reached out to an [redacted] helpline seeking assistance from a purported Facebook representative. The individual requested a payment of $49.95 to resolve the issue and restore my posting privileges. I refrained from providing any credit card details, but my Facebook account information is in their possession. As a 73-year-old on a fixed income due to disability, I am unsure how to proceed. Being homebound, Facebook is my primary means of social interaction. Any guidance you can offer me would be greatly appreciated. Thank you, P. Redfern

I recently discovered that my sister had access to my Facebook account and was impersonating me. After changing my password and reporting her to Facebook, her account was briefly disabled, but then reinstated. Unfortunately, my own account has been disabled for almost three days now. I changed my password promptly upon discovering the breach, and yet my account remains inaccessible while hers is active. I reported her actions as soon as I found out. I have contacted Facebook multiple times, provided my photo I.D. and social security card, and explained the situation, but to no avail. I have used Facebook without incident for over nine years, and I am puzzled as to why my account was disabled without any apparent investigation. I kindly request assistance in reactivating my account, as I would like to share photos of my children's first day of school. Thank you for your help.

I lost my cell phone, and after getting a new one, my iCloud didn't sync my Facebook account. When I tried to log in, I realized the email linked to my account was very old and has been deleted by AOL due to inactivity. I've tried contacting them for recovery with no success. Unfortunately, I can't remember my password. The email [redacted], which I no longer have access to, is the only way to receive a code from you. I didn't set up any alternative contact method. My iPhone was stolen Friday night, and the account last showed activity on August 24th. I usually use Facebook daily, multiple times. I believe my phone number [redacted] was linked to the account at some point. Thank you, Natalie L. J.