Facebook Customer Service Issues

I used a password reset code provided by the help person, and they accessed and changed the account information like emails and phone numbers. The original account belongs to Jay R and is linked to [redacted] with the phone number [redacted]. Now, I have no recovery access as it's changed to Cindy Ross, and the email I saw briefly was [redacted] The initial phone number had a southern California area code, but now it shows an overseas number. I need help recovering my account and hopefully receiving an email with a password reset link. The details I noticed were related to an iPhone 8, with the IP address traced back to Dallas. I am willing to provide pictures of myself, my ID, and even my truck for verification purposes. I hope to have a recovery link soon to secure my account and potentially block the unauthorized person. Please assist me with this matter. Thank you.

Last week, my personal account was hacked, but I managed to recover it by changing my email and password. I also went through verification by submitting my ID. However, my account is now suspended and under review. I have always followed the rules and guidelines of Facebook, so I'm unsure why my account is still restricted. I am unable to access my Facebook business pages and ad account, which are crucial for my revenue as my businesses heavily rely on Facebook ads. The current situation has led to a significant drop in my business revenue. I would appreciate any assistance in recovering my accounts as Facebook is vital for me and my businesses.

Dear Sir/Madam, I am writing to address an ongoing issue I am experiencing with my new Facebook account. Despite limited usage, my account keeps getting blocked intermittently for about a day or two each time I try to use it. I merely use the platform for casual browsing, and then suddenly find myself blocked without any warning. The message I receive repeatedly states that I have disagreed with a decision, which is perplexing as I have not engaged in any contentious activity. I am seeking assistance to verify my identity to prevent these recurring blocks. While I am unable to access my account to check the registered email address, I have checked my records and believe it is connected to [redacted], the same email I am using to correspond. The account is under the name Zoe Davies, my partner, who initially created it. Thank you for your attention and assistance. Best regards, Oliver Morris

A few months back, my Facebook account got hacked. I don't use FB much, so I didn't notice. Now, I want my account back. The hacker changed the email and removed my phone number but kept my cover photo. My friends can see the account but think it's the hacker. I'm stuck in the identity verification process, going in circles. I have an old password Facebook recognizes but can't change it without accessing the account. I'm ready to provide all necessary identification but can't reach Facebook for help. Any advice is welcome.

ET, you have recently received a decision regarding your Facebook account on May 26, [redacted]. Typically, our review process takes slightly over a day to assess your information. Currently, your account is not visible to others on Facebook, and you cannot access it. Our next steps involve re-evaluating your account, but please note that due to the impact of the coronavirus (COVID-19) pandemic, we have fewer staff members available for information reviews. This situation may cause delays in the review of your account. If we determine that your account complies with our Community Standards, you will regain access to your Facebook account. However, if your account is found to violate our Community Standards, it will be permanently disabled, and further appeals will not be permissible.

Late last year, I logged out of Facebook on my home computer, and this May, I logged back in, using a picture of an old car instead of my own. Upon rejoining the Central District 8 Ball Associations Facebook section, I noticed a post from another player looking for a team member. Strangely, there was a comment attributed to me, even though it was posted two days before I rejoined Facebook. I spoke to the association's secretary about this and managed to edit the comment. However, I was still suspended from the platform shortly after this incident. I am perplexed by this suspension and would appreciate help in resolving it.

Hello, Facebook Team, My name is SK Saiful Dekliya, and I am writing to request the reopening of my Facebook account. I believe my account was disabled unfairly without any warning or explanation. I have attached a copy of my identity card from Kolkata to prove that the name on my account matches my real identity. I have never shared explicit content or violated any community guidelines. My account is essential for staying connected with my relatives and friends, and I would be grateful if you could review my account and reinstate it promptly. I have contacted Facebook multiple times without success, and I sincerely hope for your assistance in resolving this matter. Thank you for your help and understanding. Warm regards, SK Saiful Dekliya

Hello, I am having trouble with my account as it was disabled. I have submitted my real photo, ID card picture, and screenshot to verify my identity. However, my account has not been restored yet. I kindly ask for your assistance in reopening my personal Facebook account. Thank you, Facebook Team. - Aziz U.

My Facebook and Yahoo accounts were hacked. I attempted to remove the hacker from my Facebook but couldn't do so since my email messages were being redirected. Consequently, my Facebook Account was disabled due to not complying with their Community Standards. I am unsure what the hacker posted, causing this issue, and understand I may not recover my original Account. Facebook is not permitting me to create a new Account. My email issue has been resolved. I chair a local history group and serve as the secretary and archivist for a local history center. I usually share information about events or address local history inquiries, which should not raise any concerns. How can I convince Facebook to let me create a new Account?

I recently received a friend request on Facebook from someone called Nicky Peterson. We chatted on messenger, and then she video called me. When I answered, I saw a naked woman, so I ended the call. Now this person is threatening me and has added many of my friends to a group where they are sharing my photos and inappropriate images. I want to report this page as it seems to be happening to others in Ireland as well. I have removed her as a friend, but she is still harassing me. Please assist me quickly as they are spreading false information about me in a group chat.

Dear Support Team, I am reaching out to you in the hope of regaining access to my Facebook account, as it contains important data. Yesterday, my account was hacked, password changed, and despite trying to reset the password, I have been unsuccessful. This account is essential for my work and holds sensitive personal information. I have been struggling since yesterday to recover it and to contact you. Please assist me in retrieving it. My account is under the name Yohan Stirling, linked to the email [redacted], and the phone number +[redacted] 60 28 03. The hacking originated from the account of Françoise Bancu, who is in my Facebook friends list. I look forward to a prompt and positive response from your team. Warm regards, Yohan Safak

I can access my Facebook account on my LG smartphone, but I can't seem to do it on my desktop. I've tried all my email addresses from the last 8 years and a few of my oldest passwords, but it keeps looping around saying there is no account associated with any of my emails. Now, my phone won't charge, so I need to factory reset it, but without accessing my Facebook account another way, I can't reset the phone.

I recently received a call from someone claiming to be from Amazon who asked for my information. Believing it was legitimate, I provided details and now my account, linked to my old sierra darr account, has been hacked. When I try to access Facebook with my profile picture, I am unable to log in. I also discovered that Tiffany G. has four different Facebook accounts, and Curtis S. engaged in inappropriate behavior on Messenger. Despite reporting these issues, no action was taken. I rely on Facebook to stay connected with my family, including my grandchildren, and it contains important information for my lawyer. Please assist me in regaining access to my account as I feel lost without it.

Subject: Request to Review Disabled Facebook Account Dear Sir, I am writing to appeal the disabling of my Facebook account under the name Jalal Butt. I believe there may have been a misunderstanding as I have always followed the rules and guidelines set by your community. I respectfully request for you to review my account promptly and reinstate it as I rely on it for various social media platforms like PUBG Mobile and Instagram. I have adhered to your terms diligently, and I am puzzled by the account's sudden suspension. Your swift attention to this matter and potential update to the reporting system would be greatly appreciated. Thank you for your consideration. Sincerely, Jalal B. Date of Birth: 03/04/[redacted]

Subject: Urgent Appeal Regarding Disabled Account Dear Sir, I am writing to address the recent disablement of my account under the name Jalal Butt due to a community violation. I want to emphasize that I have always adhered to your rules and regulations with respect and have not knowingly breached any guidelines. It seems there may have been a misunderstanding, and I kindly request a review of my account to rectify this situation promptly. The disablement of my Facebook account has created inconvenience as it is linked with various social media platforms such as PUBG Mobile and Instagram, along with several other applications from the Play Store. I believe in maintaining compliance with all your stipulations and am puzzled by the account's sudden inaccessibility. Your swift attention to this matter and any necessary updates to the reporting system would be greatly appreciated. Thank you for your prompt action. Best regards, Jalal B. Date Of Birth: 03/04/[redacted] Linked Phone Number: [redacted]

Hello, I urgently need assistance regarding my hacked Facebook account. My name is Remon Sarah, and my account is linked to the emails [redacted] and [redacted] It seems someone has accessed my account and posted offensive content. I have already sent my passport ID to confirm my identity. No notifications were received about unfamiliar access attempts. My account is crucial as it holds memories since [redacted]. Please investigate, and you can verify my identity with my brother (Rober Sarah) or friends. It's unusual activity on my account as I haven't posted in over 5 months. I also noticed a suspicious friend request before losing access. I changed my password but remain locked out, with less than 23 days to resolve this issue before permanent disablement. Your prompt attention to this matter is greatly appreciated. Thank you for your help.

My name is O.M., and I work for SAUNAEXPERT.de as a marketer. On May 19, my account was hacked and subsequently blocked. Unauthorized advertising led to three withdrawals of [redacted] euros each, totaling [redacted] euros. Despite numerous attempts, contacting Facebook for help has been unsuccessful. As the sole page administrator, I now have no control over our advertising tools. Facebook refuses to authenticate my passport and restore access. It's crucial to regain control promptly, as the lack of response from Facebook support for over a week is unacceptable. Immediate assistance is needed to resolve this concerning issue and restore ownership to the rightful business director of SAUNAEXPERT.de. Your attention to this matter is greatly appreciated.

Hello, I am Irina Mayster. I am reaching out for assistance as I have been unable to get a response from Instagram support. On May 13, [redacted], my Instagram account was hacked. The hacker altered my username to iramayster_33, changed my password, email, and phone number, leaving me locked out. They have been using my account to post on my behalf, causing distress as my safety and that of my friends may be compromised. Some of my friends have received messages from the hacker attempting to infiltrate their accounts. In order to validate my identity, I am prepared to provide a selfie video if necessary. I suspect the hacker may have modified details in my linked email ([redacted]). Please reach out to me at [redacted] to assist in resolving this issue. I am eager to learn the next steps required to reclaim my account. Your prompt support in restoring my account would be greatly appreciated. Thank you in advance for your help. Best regards, Irina Mayster

Dear ಮನು, On May 22, [redacted], you disagreed with our decision. Typically, we take just over a day to review the provided information. Currently, your Facebook account is not visible to others, and you are unable to use it. Next, we will reexamine your account. Please note that due to the COVID-19 pandemic, our reviewing team is limited, which may affect the review of your account. If your account is found to comply with our Community Standards, you will regain access to Facebook. However, if it is determined that your account violates our standards, it will be permanently disabled, preventing further disagreements. Thank you for your understanding.

I fell victim to a scam and lost $[redacted]. My account was hacked after clicking on a link shared by my cousin, who was also hacked. I have been unable to access my Facebook since January. I noticed changes being made to my profile information and I couldn't stop it. This scammer has been using my account to message people with the same scam. I'm receiving daily phone calls due to this situation. I tried creating a new account, but it got disabled for impersonation. My name is Andrew S. from Benton, Arkansas. My ex-wife shared a memory with me, and it was altered to a name unfamiliar to me. Can you help me regain control of my Facebook account? I reached out via email earlier but received no response. Several friends have reported the hacked account. Thank you for looking into this matter.