Facebook Customer Service Issues

My Facebook account and Facebook Ad Account have both been disabled and suspended respectively. I received messages citing 'numerous reports, copyright infringement, etc.' as the reason. I have appealed and asked for proof of these reports and alleged infringements from Facebook. However, I have yet to receive any response. Unsure of the next steps, should I seek legal assistance regarding this matter?

VI, you have expressed concerns about the decision made on April 7, [redacted]. Typically, our review process takes slightly over a day to examine the information provided. Currently, your Facebook account is not visible to others, and you are unable to access it. Moving forward, our team will reevaluate your account. Please note that due to the COVID-19 pandemic, we have limited staff available for reviews, which may impact the timeline. If your account aligns with our Community Standards, you will regain access to Facebook. However, if it is found to violate our standards, your account will be permanently disabled, and further appeals will not be accepted. Thank you for your patience and understanding during this process.

Subject: Request for Account Review Dear Support Team, I am writing to appeal the disabling of my account under the name Nagesh Kashyap due to a community violation. I am confident that I have not breached any of your rules and guidelines and hold your platform in high regard. Therefore, I believe there may have been an error in this decision. I kindly urge you to reconsider and reopen my Facebook account promptly, as it is interlinked with various other social media platforms and apps such as BGMI, PUBG Mobile, and Instagram, which I regularly use. I assure you of my compliance with all your policies. I appreciate your swift review of my account and urge for an update to your reporting system for the benefit of all users. Thank you for your attention to this matter. Sincerely, Nagesh Kashyap Date of Birth: 01-07-[redacted] Linked Phone Number: [redacted] [redacted]

Hello, I am reaching out for assistance regarding my Facebook account situation. On the night of April 5th, [redacted], I created an account under my real name Srabantika Ghoshal and used my email address [redacted] for sign up. Unfortunately, shortly after, I encountered security issues, which led to my account being disabled even after appealing for a review. As a result, I decided to create a new account with my mobile number [redacted] and the account name Rupai Ghoshal, also known as my nickname, without using an email address. However, I encountered a security claim issue once again. I kindly request your help in resolving this matter and understanding why my accounts are facing these problems. Your prompt attention to this issue would be greatly appreciated. Thank you for your assistance. Sincerely, Srabantika Ghoshal

I would like my account unlocked. It is associated with the email this message came from. I cannot unlock it through security as I do not have the number they require for a reset, which I have not had for years. I recently updated my information with FB, but it seems they lost it. I have already changed my password via another email, but still, I am unable to regain access. I would greatly appreciate my account being unlocked. Thank you for your time and consideration. Yours truly, M.W. Shelly. P.S. I need the two-step process activated, or to use a trusted friend to regain access. Unfortunately, FB has not provided me with this option, leaving me with limited choices. If you need any additional information, please ask via email, and I will provide it promptly. Thank you again.

Sher, On April 8, [redacted], you received a decision regarding your account on Facebook. Typically, we take just over a day to review your information, so please check back here for updates. Your account is currently not visible to others on Facebook, and you are unable to use it. We are experiencing delays in reviewing accounts due to the impact of the coronavirus (COVID-19) pandemic, so please be patient as it may take longer than usual. After reviewing your account, if it adheres to our Community Standards, you will regain access to Facebook. However, if your account is found to violate our standards, it will be permanently disabled, and you will no longer be able to appeal this decision.

Someone has gained access to my Facebook account through a commercial account, allowing them to track my whereabouts and activities without my knowledge. This happened when I purchased an iPhone 8 with parental controls activated, which I was unaware of initially as the vendor assured me it was reset. I entered my new iCloud details on the phone myself. The unauthorized login occurred on October 19, [redacted], and even though I have changed my password multiple times, the individual was able to access my account using different devices. Despite trying to retrieve more information, such as a company name from two pictures and other details on the phone, the account associated seems to be closed. I suspect someone may have gained physical access to my apartment as well. I want to prevent whoever is behind this from invading my privacy and using my information to their advantage after me.

Vicky, I wanted to address the issue you raised regarding the decision made on March 26, [redacted]. Normally, it takes a little over a day for us to review the information provided. Your account is currently not visible to others on Facebook, and you are unable to use it at the moment. Regarding the next steps, we will conduct another review of your account. Please note that due to the impact of the coronavirus (COVID-19) pandemic, our resources for reviewing information are limited, which may affect the timeline of the review process. If it is found that your account complies with our Community Standards, you will regain access to Facebook. However, if your account is deemed to be in violation of our Community Standards, it will be permanently disabled, and further appeals will not be possible.

Vicky, you have rejected the decision made on March 26, [redacted]. It typically takes slightly over a day for us to assess your details. Your Facebook account is currently invisible to others and inaccessible. Our team will reevaluate your account, but due to the COVID-19 pandemic, we have limited staff to handle these reviews, which may result in potential delays. If your account complies with our Community Standards, you will regain access. However, if it violates these standards, it will be permanently deactivated, preventing any further appeals. Your account is scheduled to be disabled in 16 days. Please confirm if you wish to log out, as you only have 16 days remaining to request a review before the account is permanently disabled.

In early [redacted], my personal Facebook account got hacked and subsequently frozen by Facebook, preventing any use. Since my business website is linked to this account, I need access. Facebook insists on personal ID to verify my identity, a step I am reluctant to take due to trust issues. I'm willing to deactivate my account and urgently remove my business website from Facebook. I've created a new non-Facebook website that I wish to promote on Google. Could someone advise me on how I can delete my Facebook account without logging in or potentially recover access without submitting personal documents to Facebook?

My Facebook account has been disabled for the sixth time. Every time this happens, they ask me to change my password. I even set up two-factor authentication, but they still disable my account. My wife and I only use Facebook to play games, we don't advertise or talk to strangers. They claim our account has been compromised, but we never share personal information online. When I seek help, they direct me to a system that requests my credit card details. I've been a Facebook user since [redacted], and now I'm experiencing all these problems. I wish to find an alternative platform without these issues.

My Facebook account has been locked for security reasons, although I am uncertain if it's due to hacking since my email and information remain unchanged. Upon verifying my ID, Facebook sent an email with a link to unlock my account. However, clicking on the link always redirects me to the blocked page, prompting me to repeat the ID verification process. I have confirmed that the link is accurate and attempted to access it from different devices like my mobile phone, computer, and laptop. The email also suggests logging in normally and using the code provided as my password, but this results in an "Invalid Password" error. Despite attempting to reverify my ID three times, each time receiving new emails with fresh links, the issue persists with the same "Invalid" error. I am reaching out for assistance in regaining access to my account, which I have maintained for many years and dearly wish to retain.

Hello, On November 7, [redacted], my Facebook dating profile got disabled, and I am unsure of the reason. I suspect someone may have flagged my profile because I wasn't interested in them, but I can't be certain. I have tried to request a review from Facebook, but my request was not selected for review. Unfortunately, only a limited number of reviews are chosen by Facebook. I am at a loss for what to do next. I have no other options to have my dating profile re-enabled. Thank you, Best regards, -Marci

Since Saturday, March 26, [redacted], I have been unable to access my Facebook account under the ID Mega Rabbani (Jahanzeb). I attempted to reset my password but got stuck in the security phase. Despite receiving the verification code via SMS, the app claims my phone number is incorrect. I have attached proof of receiving the code. I am having trouble inputting the received code to proceed. On March 31st, I tried again with the code received on my phone, but Facebook now says my number is invalid, although I am still getting security codes. I kindly request your assistance in recovering my account promptly. Please feel free to contact me via email for further proof if needed. Thank you for addressing this matter swiftly as it is crucial to me. I hope you have a great week.

I am having difficulty accessing my Facebook, Instagram, and other social media accounts due to issues with my Yahoo email and password changes. It seems like my accounts have been breached and settings altered. The email associated with my Facebook account is [redacted], and my username is Christina Michelle. My name is Christina Nunley, and I am seeking assistance in regaining access to my accounts as the photos and memories are precious to me for staying connected with friends and family across states. I am grateful for any support provided. Please contact me via email at [redacted] Thank you for your help.

Recently, I received a message from someone pretending to be my son, Jeff Baxter, asking for help with resetting his FB account. Believing it was him, I sent him the code they sent to me. After chatting, he requested $[redacted] through Cash App and I sent $50 to who I thought was Jeff. Later, the real Jeff appeared, denying any knowledge of the money. It turned out the person was using his old FB account. Subsequently, my account experienced issues and got shut down. Now, I can't access it at all. I suspect our accounts have been hacked. Dealing with brain cancer, I find it difficult to recall passwords easily. Any assistance to resolve this issue would be greatly appreciated.

This morning, someone hacked my Facebook account using my name, originating from Jaunita Hargraves's account. I mistakenly answered a question, thinking it was from her, but it turns out she was also hacked, and I became the next target. Despite multiple attempts and having a friend try to help me regain access, I still couldn't get back in. Facebook requested my driver's license ID twice for verification but claimed it wasn't sufficient. My birthdate is 11/28/53, and I used to work for Oceaneering. I am widowed, and my profile picture features me with a white Kawasaki motorcycle.

Robinson, on March 26, [redacted], you disagreed with the decision. Typically, it takes us slightly over a day to review your information. Currently, your Facebook account is not visible to others, and you are unable to use it. Our team will re-examine your account; however, due to the COVID-19 pandemic, we have limited personnel available for reviews, which may cause delays. If your account is found to comply with our Community Standards, you will regain access to Facebook. Alternatively, if your account is deemed to violate our standards, it will be permanently disabled, and you will not have the option to disagree again.

I've been disabled from my old Facebook account without violating any terms and conditions. The phone number linked to the account is no longer accessible, but I still remember my email connected to it. I'm unsure how to recover my account, and it's concerning as it contains precious photos and memories. I am willing to provide any necessary information to regain access. I hope to have my account restored as I would never intentionally break any rules. Thank you for any help. The email linked to the account is [redacted]

Hello, I am facing an issue with my Facebook account. I usually log in using my email [redacted] and phone number [redacted]. However, last night when I tried to log in, my account opened showing a different name, Pinku Panday, and another phone number was displayed. It seems like my account has been hacked or there is some issue with it. I have been using this account for many years. I kindly request your assistance in resolving this matter promptly. Thank you.