Facebook Customer Service Issues

Hello, my account by the name of Viju Bhandari has been deactivated by the community. I am confident that I have not violated any rules or guidelines. I kindly request a review of my account to be reactivated promptly as I have it linked to other social media platforms like PUBG Mobile and Instagram. I have always adhered to your policies, yet my account was unexpectedly disabled. I appreciate your timely assistance in resolving this matter. Thank you.

Hello, my account under the name "Mian Usman" has been disabled by the community. I am confident that I have not violated any rules or regulations. I hold respect for you and your community guidelines. I believe there may have been an error, and I kindly request a review of my account for reinstatement on Facebook at your earliest convenience. My account is linked to various social media platforms such as PUBG Mobile and Instagram, as well as many other apps from the Play Store. I assure you that I have followed all rules diligently, yet my account remains disabled. I sincerely ask for a prompt review of my account and any necessary updates to your reporting system. Thank you for your attention. Account Name: Viju Bhandari Date of Birth on Account: 19.04.[redacted] Linked Phone Number on Account: [redacted].

I am struggling with an issue involving my locked Facebook account. Despite providing detailed information on the problem and attempting various methods to reach out to Facebook, the issue remains unresolved. After submitting five different forms of identification to verify my identity, I received a code to log back in, only to find that the account is still locked. The only option provided is to send a code to my cell phone, which has been damaged. This situation arose after I deleted cookies on my PC to access my ISSA training, causing Facebook to prompt for additional verification. Despite using the same device for Facebook for over a decade, it did not recognize it without the password saved. I disabled two-factor authentication each time I verified my identity previously, yet it continues to require it. I am in a challenging situation without access to my account, which is affecting my mentoring work. I am urgently seeking support from Facebook to address this issue. Thank you.

My wife encountered an issue trying to access her Facebook account. When she logs in, it directs her to another person's account linked to her new cell number. This mix-up prevents her from accessing her own account. It seems like someone else is linked to her number on Facebook. We need a Facebook representative to intervene and help unlock her account, removing the other person using the name "Robert Gordon." Despite entering her correct details, the account belonging to "Robert Gordon" appears, restricting her access. We tried searching for "Robert Gordon" on Facebook, but there are three users with that name. It is essential for Facebook to provide real customer service to resolve this situation promptly.

While on vacation, I experienced issues uploading my photos on Facebook. The next day, I found out that my account was locked due to a violation of community standards. It seems someone tried to access my account from a different state using an old email address. I submitted a dispute along with my ID 30 days ago, but I have not received a response yet. I am certain I have not violated any rules as I am a responsible mom and have cherished memories stored on my account for the past 15 years. I also use it for a buy and sell group. I have spent countless hours trying to find a way to contact Facebook about this issue without success. I am worried about losing access to my account. Thank you, Kelly Ryan M.

Several years ago, I deactivated my Facebook account. Recently, I decided to reactivate it. I successfully changed my password via the code emailed to me. However, upon uploading my photo ID to recover my account, the confirmation code email never arrived after entering my email twice. Facebook's customer service channels, including social media and emails, have failed to provide any assistance. Surprisingly, there is no chat function available for help. It's disappointing to experience such a lack of customer service support from Facebook.

At the end of February, there were several unauthorized logins to my Facebook account where someone accessed my account and posted items on Facebook Marketplace without my permission. Despite following Facebook's security measures, the issue persisted as I suspect my Yahoo account was hacked, providing the culprit access to my email. After removing the compromised Yahoo account and adding a new email, it has been almost four weeks and I still cannot access my Facebook account. This is concerning as I rely on it for work-related pages. The items listed on Marketplace under my name, such as an Xbox and Beats, were not posted by me. I seek assistance in regaining access to my account.

My Facebook account linked to S. Perney and email [redacted] was disabled on March 20, [redacted], after a suspicious password change attempt. Despite requesting a review, my account has since been flagged for violating community standards regarding child sexual content. Now, I am stuck in a review process without access to my account, and no specific details on how to resolve the situation. This account holds a decade of precious memories of my family, including my late spouse and child. With over [redacted] friends and participation in various groups, losing this account would be devastating. Despite numerous attempts, I have not received any assistance from Facebook to restore my account, leaving me frustrated and worried about losing irreplaceable moments stored on the platform.

Since March 5th, my Facebook account has been locked because of a suspected hack. Despite providing all requested information multiple times daily, the issue remains unresolved. The process seems repetitive, leading to a dead-end after submitting the required details. I am exploring alternative online platforms to circumvent this frustrating cycle with Facebook. I am eager for suggestions on how to regain access to my two pages from FB.

Hello team, I have been experiencing difficulties accessing my Facebook account since Saturday, March 26, [redacted], under the ID Mega Rabbani (Jahanzeb). After attempting to reset my password and encountering a security block, when verifying my account via SMS, the system claims my phone number is incorrect despite receiving the code. Unfortunately, I cannot find a place to input this received code as shown in the attached image. On March 31st, I again tried to regain access using the code sent to my phone without success. Facebook is now saying my number is invalid, even though I continue to receive security codes. I urgently need assistance in recovering my account as I am involved in organizing a local esport event in April for eSportsFaction. I use Facebook for work purposes, including managing registrations and player queries. It is crucial for me to access Messenger for these tasks as the event approaches. Attached are some screenshots for verification purposes. Please reach out via email or phone if further proof is required. I truly appreciate a prompt response, as this matter is of utmost importance to me. Thank you, and I hope you have a great week. Regards, Jahanzeb Mega Rabbani

I am unable to post, comment, or use Messenger for the next 3 days due to a previous violation of Facebook's Community Standards. Additionally, I am restricted from going live or advertising for the next 30 days. The post in question was deemed inappropriate for containing nudity or sexual activity and is now only visible to me. Continual violations of these standards could lead to more severe account limitations. If I believe Facebook has made an error, I have the option to challenge the decision. I am seeking assistance to understand and resolve this issue. Thank you.

I deactivated my Facebook account in May [redacted]. On Sunday, April 3, [redacted], I decided to create a new Facebook account. After connecting, within one to two hours, I was unable to log back in and received a message stating my account was disabled for not following community standards. I believe this deactivation was a mistake as I did not violate any of Facebook's rules. On Tuesday, April 5, [redacted], I attempted to recover my old account under the name of Moth Mountakha Bassirou, which is a nickname, while my real name is Moth Top. I was supposed to receive a code at my email [redacted] for verification, but I did not receive it. I hope to have my issues resolved promptly. Thank you.

I am facing difficulty with my Facebook account as someone from another country has accessed it, removed my email address, and set up two-step verification, preventing me from recovering it. Despite Facebook stating that they accept birth certificates for identity verification, they keep rejecting mine. My account is crucial for accessing my school resources, but the hacker's actions have made it inaccessible. I have provided various forms of identification, including my expired ID, but to no avail. It is frustrating that Facebook lacks effective customer support, and I am concerned about the security of my data. This experience has led me to warn others about the risks associated with relying on Facebook for account access.

I am a disabled senior citizen who is home-bound and unable to afford a smartphone. Due to a power outage last night, my computer passwords were not working this morning. While I could access my Yahoo email with a new password, Facebook has locked me out and is requesting a selfie video and a picture of my ID, which I don't have due to my disability. This process seems discriminatory towards people like me. I urge Facebook to allow me access to my account or create a new one without these requirements. JR Denman

Hello, I am inquiring about the possibility of recovering my account associated with the email address ([redacted]). After breaking the phone containing Facebook, I am unable to connect without the authentication code from the app. Despite following the automatic steps to attach an identity document, I encountered issues with image readability for both my ID card and driver's license. I am seeking assistance in either deactivating two-factor authentication or gaining access to my account through alternative means. Thank you, Benjamin Fouache

I apologize for the stress earlier. When I listed the records for sale on the marketplace today, I did it quickly and accidentally added a soundtrack album cover from the movie "Bilitis" featuring two naked girls. I didn't realize the content due to the rushed process, and I truly didn't mean to offend anyone. In the future, I will be more cautious. I assure you, I am not a pervert, just someone trying to sell an old record. I rely on Facebook for my business, which includes a store named Magasin général P.L. B. and a tavern I recently acquired called Tavern Belley. Please reconsider blocking my account as it is vital for promoting my events. I deeply regret any inconvenience caused and sincerely ask for access to be restored. Apologies for the oversight.

Thank you for the reply; unfortunately, the issue persists as the person has changed the email and phone number associated with the account. Despite it being originally linked to my email, attempting to reset the password results in the code being sent to their email instead of mine, which is quite puzzling as I do not have a Gmail account. I have submitted a picture of my passport to Facebook, but it will take some time for them to address this, especially since the person has also altered the name on the account. I have tried contacting them with no success. Additionally, I have lost access to my Messenger, where I had cherished memories with friends who have since passed away. It seems my only option for now is to repeatedly request password resets in the hopes that the person currently controlling the account has to input new details each time. It's frustrating that such situations occur when individuals could simply create their own account, even if under a pseudonym. It's disheartening that a corporation of such magnitude lacks a direct customer service line for more personalized assistance.

My FB account "Ana Maria Manzanilla Negrete" was hacked, and someone posted a pornographic image on my story. By the time one of my contacts informed me, my account was already disabled. I need to recover it, along with my Instagram. There's only a notification for review. I NEED HELP! They also promoted the post by paying with my credit card. PLEASE HELP!

Hello, I am having difficulty with forms and emails. I now know how to use a desktop on Apple products to send my ID to you. I have submitted the necessary documents, which have been approved. Upon sending these, I realized my primary email is a Live type email that was hacked around 8-10 years ago. I can't recall the exact timing. I would like to remove this email as I have been locked out of it for a long time. Additionally, I am unable to set my current email as the primary one. I would like to make my Gmail the primary email and resolve the issue with my ad account, which has been locked for over a year. I suspect it's due to my inactive primary email, but I am unsure. Could you assist me with both of these matters? Thank you, David Watson Email: [redacted]

Good evening, I am contacting you to request information and clarification. We have a corporate Facebook page "Ricamificio Mauriello Sposa" with its associated Instagram account. About a month ago, we were hacked, and despite several attempts to reach customer support, we lost all our published content. Initially, the customer support team asked us to wait for a resolution, but as too much time has passed and the profile is still unrecoverable. We are facing the same issue with Instagram, which is currently disabled. We are in a difficult situation as we used the content for work, and publications from 2-3 years ago are deleted and cannot be restored. Please assist us in recovering our content and reactivating Instagram and Facebook. We appreciate your understanding of our company's difficulties during this time. Regards, Ernesto Mauriello Ricamificio Mauriello Sposa