Facebook Customer Service Issues

Hello Facebook Team, I received a notification that my account has been locked due to unusual activity. I am unable to unlock it through the usual process. Please provide me with alternative options such as email or phone verification to regain access. Thank you for your assistance. Best, Bhavishya Pandey

Hello, I am T.N.F. Aurelien residing in France at 2 allée Jean de Joinville, [redacted], Achères. My professional Facebook account was locked on Saturday night for allegedly posting inappropriate content for children, which I have never done. The only thing I share on my professional account, NG-CONSULTING, is a promotion for my book "Le big data with Elasticsearch" available on Amazon at the following link: [redacted]. I have been trying to recover my account for three weeks without success. Both my Facebook account (Francky pichou) and Instagram account (kychou_lingeur) have been locked. I am seeking assistance to resolve this issue. Thank you, Franck

I need help to regain access to my profile. This situation has been extremely frustrating. My account was hacked, and I have been trying to recover it since January. I have submitted numerous requests, changed passwords, provided personal identification like my driver's license, and even contacted Instagram for help after it was also compromised. The hacker has my old profile with memories dating back to ****. They have been impersonating me and contacting my friends asking for money. Despite my efforts to provide all necessary proof of identity, the hacker continues to use my account to deceive people. The profile in question belongs to Nicole Snyder. My family members are Lisa White Patterson, Anthony Cogar Jr, Annaajane Hedrick, Ashleigh Coleman, Eddie Duke, and others who have been affected by this situation. I can verify my identity in multiple ways, including family members, pets, friends, and personal details. The email and phone number associated with my account have been changed, and I am eager to recover my profile and the precious memories stored there. I am devastated that irreplaceable memories are at risk due to this breach. I have been diligent in reporting the issue to Facebook and seeking help from every possible avenue. My backup email is *****@***.com if you need to contact me. Thank you for your urgent assistance. Nicole.

Hello, I hope you are all well! I am kindly requesting assistance in recovering my Facebook account that I have been utilizing for over 6 to 7 years. I am hoping for your help as I am currently facing challenges with my new account, and I prefer not to go through the process of starting anew to reconnect with friends and family on Facebook. It would be greatly appreciated if I could regain access to my previous account to continue benefiting from your services. Thank you and may you and your company be blessed.

Hello Facebook Review Team, I am reaching out to report that the links on my Facebook account are not functioning properly. My account has been suspended, and I have submitted an appeal for account recovery. Unfortunately, I have not received any response from the Facebook team even after 30 days have passed. I am concerned that my account will be permanently disabled due to this disagreement. I kindly request your assistance in resolving this issue promptly. Thank you, Facebook Official Team.

A few weeks ago, my Facebook account got hacked. I got a message on Facebook Messenger from a friend who asked for my help in recovering their account by sending them a screenshot of a code. I unknowingly obliged, thinking it was really them, and got locked out of my own account after sending the code. Despite my efforts to recover it, my email and phone were unlinked. The recovery process did not recognize my email or number. I reported the issue multiple times, but Facebook's response was that my hacked account did not violate guidelines, so no action was taken. The hacked account then messaged more friends for help, leading to more hacked accounts. It is now promoting scams, selling PlayStation 5, and worse, displaying inappropriate images. I'm a teacher and cannot risk losing my job due to this. Friends who haven't fallen for it reported the account, but it remains active as it supposedly doesn't breach community guidelines.

While traveling outside of Canada, I encountered an issue where I was unexpectedly disconnected from Facebook and Messenger on both my phone and computer. As I changed my password to try to resolve the problem, I realized it wasn't a password issue. To reconnect, I need to receive an authentication code on my phone (+1 [redacted]) which I'm not getting. I confirmed with my service provider that they are not blocking it, so the problem must be with Facebook. I've been unable to resolve this for a month now and feel frustrated and desperate. I would greatly appreciate any assistance you can provide. Thank you.

Good morning, and thank you for taking the time to read my message. I am reaching out because someone gained control of my Facebook Page on Friday, Feb 25, [redacted], and sent inappropriate videos to my friends. Facebook intervened to prevent further spread, but my account is now blocked. My account is crucial for promoting my music business and managing my band's page. Another account I use for sales is also restricted. I seek help to recover access and enhance security to prevent future unauthorized access. Can anyone assist me, please? Blocked Personal Account: @ShawnBellMusic Inaccessible Band Account: @PartyFowlBand Restricted Sales Account: @ShawnBellCorporateInteriors Upon login attempts, I receive a message citing a violation of Community Standards on Child Sexual Exploitation. I do not condone such behavior, and it was done by the hacker who compromised my account. Thank you for your attention to this matter. Shawn Bell

I recently received a notification regarding my Facebook account. The message stated that my account ([redacted]) will be disabled by Facebook after April 12, [redacted]. I primarily use this account to manage Pages and ads. Facebook highlighted that this account is considered a gray account, lacking certain security features compared to standard accounts. To address this issue, Facebook recommends transitioning to a standard account to enhance security measures. The options provided include deleting the gray account, allowing it to be automatically disabled, or transferring Page ownership to a standard account. A suggestion was made to download account information before April 12. Additionally, feedback can be provided if there are any concerns regarding the notice or difficulty in taking appropriate actions.

About two months ago, I decided to "clear history" on my laptop to start fresh. Unfortunately, this action wiped out my saved passwords and usernames for social media sites. Platforms like FB kept asking me to re-enter my information, triggering security alerts as I struggled to remember my birth date. I had set a fake birth year in [redacted] and now can't recall the accurate information. After attempting different years, FB blocked me for suspicious activity. I've reached out to FB for help, but I haven't received a response yet. As a result, all five pages I manage are currently disabled.

I am experiencing ongoing issues with regard to my Facebook account being hacked. Despite my efforts to report the situation, the account continues to post inappropriate content and engage in false advertising. I have repeatedly requested for the account to be deleted due to these disturbing activities that are tarnishing my online reputation. My account was compromised when I received a message from a friend asking for assistance in recovering their own hacked account. Unknowingly, I provided the hacker with a verification code, subsequently losing access to my own account. Extensive attempts to regain control by initiating account recovery have proven futile as the associated email and phone number have been altered by the hacker. The hacked account has since targeted my friends, resulting in a chain of compromised accounts and inappropriate solicitations. This situation is particularly distressing as I am a teacher, and the false content being circulated could have serious consequences for my professional standing. Despite multiple reports by myself and my friends, Facebook has not taken adequate action, claiming the hacked account does not contravene community guidelines. I am urgently seeking a resolution to this unsettling and potentially damaging situation.

Happy Birthday! As you transition to being an adult on Facebook, some of the protection settings for minors no longer apply to you. Now, anyone can message you, you can have a public search listing, and use the tag suggest feature. Keep in mind that anything you share publicly can be seen by anyone, whether they are on Facebook or not. Check out ways to adjust these settings and learn more about the changes in your Facebook settings. Happy Birthday!

I recently attempted to create a new Facebook account after not having one for 10 years. I initially started filling out the form for a business account but found out I needed a personal one. After restarting the process, I encountered issues completing the form again. Even though I didn't finish it, I received a confirmation email. However, when I clicked on the confirmation button, it led to an error page and subsequently disabled my account for reasons unknown, even though I hadn't used it. I tried to request a review through their email, but being locked out, I have no means of contacting them. I submitted a form online yesterday but have not received a response. I am puzzled about why my new, untouched account was disabled and frustrated by the lack of communication from Facebook.

A few days ago, my Facebook account was hacked. Despite following all the instructions to recover it, my account remains locked, and I am unable to regain access. The process to recover seems excessively burdensome compared to how swiftly a hacker can take over an account. It appears that the security priorities are misaligned. I urgently need to retrieve my account as it contains valuable information and private content that I cannot afford to lose. If this matter is not resolved promptly, I may have to seek legal assistance to safeguard my privacy and prevent any misuse of personal data and private photos shared via messenger.

Dear বৃষ্টি, you have contested a decision made on March 24, [redacted]. Typically, it takes slightly more than a day to review the information you provided. Currently, your Facebook account is not visible to others, and you are unable to access it. We acknowledge the impact of the COVID-19 pandemic on our review process, resulting in fewer staff available to address these issues promptly. Consequently, there may be delays in reviewing your account. If your account is found to be in compliance with our Community Standards, you will regain access to Facebook. However, if your account is found to violate these standards, it will be permanently disabled without the option to appeal. To proceed, please log out of বৃষ্টি আক্তার and consider downloading your information.

Hello, I accidentally removed a post from the @Domaine Reniteo professional page. This was an important post for us as it announced our win at a French wine competition and received a lot of positive feedback. I deleted it from my personal profile intending to share it differently, but as an administrator of the Domaine Reniteo page, it was also deleted from there along with all the shares and comments it had gathered. I hope you can assist in restoring the post as it is crucial for the success of our estate. Appreciation and wine await the successful helper! The post was from March 22, and I deleted it on March 23. Thank you.

My account on Facebook was disabled on February 17th. Facebook claimed it was due to a post that didn't follow their guidelines, but I didn't even post anything that day. I requested a review the same day I received the email, and Facebook informed me I couldn't use the platform while they were reviewing my posts and comments. Despite my attempts to contact them with further details, they reiterated that I couldn't use Facebook until they reached out to me. Unfortunately, by the time the 30-day review period passed, they disabled my account for inactivity. I have proof that I requested a review, but they never responded. This situation is frustrating because my business page is linked to my personal account, where I am the only admin. Managing it without access is impossible. Some have suggested hiring a lawyer to intervene, but contacting Facebook directly seems impossible. Any assistance would be greatly appreciated. Thank you.

My account on Facebook was disabled on February 17th, and Facebook cited it was due to a post not complying with guidelines. However, I didn't make any posts that day. I promptly requested a review upon receiving the email. Since then, I've been unable to use Facebook while waiting for the review. Despite my efforts to provide details and contact them, I've been met with the same message restricting my account until their review is completed. Unfortunately, I exceeded the 30-day window for resolution, and they disabled my account citing too much time had passed. I have evidence of my review request, which remains unanswered. This situation is troublesome as my business page is linked to my personal account, and as the sole admin, I am unable to manage it without access to my personal account. Some have suggested legal assistance, but contact options with Facebook seem limited. I appreciate any help with this matter.

Subject: Request for Erasure of Personal Data I am writing to formally request the deletion of my personal data in accordance with Article 17 of the GDPR. I believe that all conditions specified in Article 17(1) have been met and there are no grounds for any exceptions per Article 17(3), especially since I am not a public figure. If I have previously given consent for the processing of my personal data under Article 6(1) or Article 9(2) of the GDPR, I hereby withdraw that consent. Additionally, I object to the processing of my personal data, including any profiling activities, as outlined in Article 21 of the GDPR. I request that you refrain from processing my data until it can be determined whether your reasons outweigh mine, as per Article 18(1)(d) of the GDPR. Should you have made my data public, you are obligated under Article 17(2) of the GDPR to inform other data controllers, including search engine operators, to remove any links, copies, or replications of my data. If my personal data has been shared with third parties, you must inform them of my request for data erasure as per Article 19 of the GDPR and provide me with details of these recipients. Please adhere to the requirements set forth in Article 12(3) of the GDPR and confirm the deletion of my personal data within one month of receiving this request. I have provided the necessary information to verify my identity. Upon completing this request, kindly delete this email for compliance purposes. Failure to comply within the specified timeline may result in legal action and a complaint to the appropriate supervisory authority.

I am reaching out for assistance regarding my Facebook account that was hacked over a week ago. Unauthorized changes were made, with violent content posted, resulting in my account being swiftly deactivated for violating community standards. As a law-abiding user who treasures sharing my daily life, recipes, and animal photos, I am distraught by this intrusion. Despite being a 55-year-old grandmother active in various groups, my account remains locked pending review. I implore someone to consider my perspective. The actions taken do not represent me but an unknown hacker. My account is a repository of cherished memories, including photos of departed pets, my granddaughter in the NICU, my mother's battle with cancer, and my children's weddings. Losing access to these memories is heartbreaking. I seek guidance on how to verify my identity and reclaim my account, or at least retrieve my sentimental photos if restoration is not feasible. I appeal for help to restore my Facebook presence and regain what is rightfully mine. Thank you for your attention, Jill A. Ross