Facebook Customer Service Issues

Dear Facebook Support Team, I am writing to address the temporary disablement of my Facebook account after posting an image related to the Azov Battalion of Ukraine. My sources from reputable outlets like the United Nations, Vice News, and Time Magazine informed my post, which aimed to be informative rather than promote violence. Despite efforts to log in, I have been unable to access my account and received a notice that restricts me from posting or commenting for 3 days. I have included the image for reference. I kindly request the reinstatement of my Facebook account without any further consequences. The name associated with my account is written in Arabic: سراج ديفيس. Thank you for your assistance in resolving this issue.

Dear Sir, I am writing to address the recent disabling of my personal Facebook account. I am perplexed by this action as I have always adhered to Facebook's community guidelines and have never posted any illegal content. My account, under the name Kapil, contains personal information such as photos and contact number. I suspect it may have been falsely reported by someone. I am unable to access my account, which is distressing as I have stored important data there. I kindly request your assistance in recovering my account. I have been a loyal user of Facebook for 13 to 14 years, and encountering such an issue for the first time is disheartening. Thank you for your attention to this matter. Sincerely, Kapil Email: [redacted]

My daughter set up a page for our family business, JKWELLHART DESIGNS. Unfortunately, we did not receive the admin invites she sent to me and her dad. As a result, her admin control over the page disappeared, leaving us unable to manage it. We have been struggling to fix this for over a month without success. We can see our page with almost two hundred followers, but we cannot respond to messages or their needs. We are new to this, and any guidance on how to resolve this issue would be greatly appreciated. Her name on Facebook is Shelby Hartwell Crowder. She sent admin requests to me, Kenna Cossin Hartwell, and Jake Hartwell. Is there a way to resend the invites or reinstate her admin privileges so she can send them to us? Without anyone managing our site, we risk losing our small following of [redacted] people. Thank you for your help in advance.

I faced issues with Facebook after changing my phone when my password didn't transfer. I tried to reset my password multiple times but never received the email with the code they claimed to send. Eventually, I managed to add a new email and received the code there. However, upon entering it, I was told I had tried too many times. After many failed attempts, I finally changed my password but then faced further verification steps, including providing a photo ID. Despite following all these steps, I still couldn't access my account as Facebook couldn't verify my identity. I tried everything from responding to the emails from [redacted] to seeking help on META chatline, but to no avail. I'm frustrated and at a loss on what to do next.

Buena noche, necesito ayuda. Soy Anabel G. Mi perfil, asociado al correo [redacted], ha sido víctima de un software malicioso desde el 4 de marzo. Se intentó publicar contenido inapropiado desde mi cuenta, la cual ustedes bloquearon. He intentado recuperarla verificando mi identidad con mi documento de identidad. Me enviaron un enlace para recuperarla, pero al acceder, sigue indicando que estoy infringiendo normas. Adjunto foto. Les ruego revisen mi caso ya que ese perfil contiene recuerdos muy valiosos y sentimentales para mí, los cuales solo ustedes pueden ayudarme a recuperar.

I have encountered discrimination throughout my life, and unfortunately, even after leaving Iran to pursue my art freely, I continue to face challenges. I receive daily hacking threats and groups targeting my stories and posts. Cyber hackers have taken control of my social media pages, leading to theft and fraudulent activities. My Facebook and Instagram profiles have been compromised, affecting my ability to connect with my fans. I question why the pages of an artist like myself are targeted for closure and hacking. Despite these obstacles, I have remained dedicated to my music, even under the oppression of the Iranian government. Instagram's repeated suspension of my accounts has impacted my reputation and success unfairly. I wish to engage Instagram in dialogue to address these issues effectively. As a passionate Iranian singer and influencer based in Turkey, I value the support of my fans and seek justice for the mistreatment I have faced on social media platforms. Thank you for addressing this matter promptly.

I am not a frequent Facebook user. Recently, I reactivated an account to watch my grandsons' swim meet through a link on Facebook. However, after being unsuccessful, I started receiving friend requests via text messages, which I found bothersome. When I tried to log in to close the account, I was shocked to discover it had been disabled for supposedly violating community standards, despite never posting or following anyone on the platform. I am worried that someone may be pretending to be me on Facebook. Although I don't want my account reinstated, I feel it's important to address this issue to avoid any misinformation about my online conduct. I kindly request an investigation to understand the situation better. Thank you for looking into this matter.

I am dealing with a situation where someone is trying to extort money from me by threatening to share personal photos and false accusations about me. They have also included details like my location and phone number, and even mentioned sending the content to minors. I have stood up to their demands, but I am concerned about the potential harm this could cause. I have contacted the authorities about this issue and can provide screenshots and emails to support my case. This all unfolded on Tuesday, and at this point, I am unsure if any of the information has been shared publicly.

My account has been hacked, and all the recovery attempts failed. The hacker changed my name, email, and password. I need assistance to regain access to my account. During the recovery process, it shows my email is not linked because it was replaced with theirs. Moreover, the password and my Facebook name were changed. I've used this account for over 10 years with the same email. How can I contact a representative to resolve this issue? Is there a way to retrieve emails from the past and send recovery links to the correct email instead of the scammer's email? It's distressing how they obtained my personal information illegally. If I can't reach a support representative for an immediate solution, legal action will be considered.

My Instagram account was hacked. I received a message from an account I follow requesting a link to help them regain access to their account. After sending the link, I was logged out of my own account. The hacker changed my username, email, phone number, and added extra authentication. I attempted to use Instagram's help video method to recover my account but kept receiving an error stating they couldn't confirm my identity. After multiple failed attempts, I selected the "my account has been hacked" option and was told to wait for an email. Shortly after, two emails arrived, one asking for confirmation of my identity and the other inquiring about the hack. I am hesitant to respond to the emails, fearing it might be the hacker again. The email address provided is info++[redacted], which seems suspicious due to its unusual start despite having the support.facebook.com ending.

Dear Facebook Team, I have been unable to access my Facebook account since March 2, [redacted]. My husband mistakenly changed my birth date to March 2, [redacted] instead of the correct date, March 2, [redacted]. When Facebook requested ID confirmation, he misunderstood and sent his ID by mistake, resulting in my account (Mi Zin) being automatically locked. Despite his efforts, he couldn't resolve the issue. I was unaware of the situation as I was travelling for work and not checking my email. I kindly request your assistance in unlocking my account, as it is essential for me. I have been using Facebook since [redacted], sharing memories and connecting with colleagues for business purposes. Please consider my situation and provide guidance on how to regain access to my account. Facebook Name: Mi Zin Email: [redacted]

Dear Support Team, I am writing to bring to your attention that my Facebook account has been disabled without any explanation. I have always adhered to Facebook's community guidelines and only shared personal information on my account. Despite using my real name, pictures, and phone number, my account was reported by someone erroneously. Unfortunately, I am now unable to access my personal data stored on the account. I kindly request your assistance in restoring my account. Thank you for your prompt attention. Sincerely, Meerafi6677

I forgot my password and can't reset it due to the phone verification being tied to an old number. Despite sending my identification several times, it hasn't been accepted. It's frustrating how life changes like marriage, divorce, moving, or changing phone numbers can affect account access. I am deeply saddened by my husband's passing, as all our cherished memories are locked in that account. I long to revisit our old conversations and photos. Facebook should understand that life's circumstances can lead to such obstacles. I kindly request access to my account. Thank you for your help.

Hello Gethuman.com, I require assistance in regaining access to my Facebook account. Facebook has locked me out after suspecting unauthorized access from New York. Unfortunately, the email linked to my account, [redacted], has been deactivated, and I'm unable to receive the verification code. Additionally, the phone number associated with my account is no longer active since it was damaged last summer. Despite updating my new phone number on Facebook, the platform still doesn't recognize it for verification. I've exhausted all options on Facebook Help but can't reach a live agent without being logged in. This lockout has affected my ability to use apps like Messenger, critical for my businesses and staying in touch with family. I am eager to resolve this issue swiftly as it's impacting both my professional and personal communications. I appreciate any help you can provide. Thank you, Susan Budd

Please permanently delete my account. It's very harmful to me. Someone is using my personal photos on a fake account, and I want that account and photos deleted. This issue is causing conflicts within my family. If not resolved, I feel I have no choice but to commit suicide. Please take action to delete the photos and Facebook account. I have also attached the link to the fake account. Contact me at [redacted] if you need more information. I urge you to understand my situation and take action. The account named "ishu.tyagi.[redacted]" has been created by someone spreading rumors about me by sending bad messages.

Hello, I am seeking assistance with resolving my account issue. I am familiar with Facebook's community standards rules. When I uploaded my identity card, a message appeared stating that certain actions on Facebook are limited to prevent misuse. Consequently, my Facebook account has been suspended. I have always respected the Facebook support community. I kindly request you to review and resolve this matter at your earliest convenience. Thank you, [redacted]

On March 1, [redacted], I discovered that my Facebook account was switched to a different email without my knowledge. I immediately tried to revert the changes but was unsuccessful as my original email and phone number were removed, leaving me unable to recover my account. I reached out to Facebook, provided my identification card to prove ownership, and requested to update my email for communication. Facebook responded and added my new email to the account, but I encountered a new issue. Despite receiving reset codes, I repeatedly faced an error when trying to enter the 6-digit password. This cycle continues without resolution. Having cherished memories in my account spanning over a decade, I am eager to find a solution and restore access.

Hello from Kingston, Jamaica, I've been managing the FB page "Paradise! Jamaica Without Crime" for 4 years now, and as of yesterday, the features and layout were changed without my consent. The alterations include the removal of my photo, which used to appear as the owner and poster of all items, and the substitution of an unknown image. Some content and style changes have also occurred. I kindly request assistance in restoring my original FB page layout so I can reconnect with my followers. Any guidance from the FB team on this matter would be highly valued.

Hello Facebook Team, I am experiencing an issue where upon logging into my Facebook account, the system only displays the option to log out. I have submitted all the required documents for verification, including my name and identity card. This account holds crucial business information for me. Kindly consider reopening my account as soon as possible. Thank you, Attabuddin SK

Dear Facebook Team, I am writing to request the reactivation of my Instagram account, which was disabled 2 weeks ago. I am unsure of the reason for this action, but I want to clarify that I have not engaged in any wrongful behavior. It is possible that my account was compromised last month when my Facebook account was hacked, as both accounts are linked. My connection to this account spans 5 years, and it holds sentimental value to me. I commit to keeping my account secure moving forward and adhering to the rules of Instagram and Facebook. Please consider restoring my account as I am experiencing distress over this situation. Your assistance in recovering it would be greatly appreciated. Thank you for your attention to this matter. Instagram Account Details: Username: kartik_[redacted] Linked Email: [redacted] / [redacted] Linked Contact Number: +[redacted]63 I kindly ask for your understanding and help in resolving this issue.