Facebook Customer Service Issues

Hello Facebook Team, I am writing to report that my official Facebook account has been disabled by mistake. I cannot log in as it has been permanently blocked due to someone reporting my posts and comments. I believe this was an error as I have not violated any of Facebook's terms and conditions. Could you please assist me in resolving this issue promptly? Email Address: [redacted] Full Name: Alam Husain Date of Birth: 18/06/[redacted]

On January 22, [redacted], I discovered that my Facebook account had been hacked. Despite changing my password multiple times and submitting appeals and reviews, I have not been able to successfully reach Facebook support or Customer Service. The hacker posted inappropriate content that goes against Facebook Community Standards before my account was disabled. I fear that my account, which I have had for over 10 years, may be permanently disabled, and I am unable to access my pictures and personal content. I feel unfairly treated as I have not violated any community rules. I hope for assistance in recovering my account. Thank you.

Your account has been disabled. I am unable to access Facebook as my linked Instagram account, hwkkj2022, has been disabled. The activity on hwkkj2022 was flagged for not complying with Instagram's Community Guidelines or standards. If there was an error resulting in the account deactivation, I would like to request a review of the decision on Instagram. For further information, please refer to the Instagram Help Center. I am concerned as my personal Facebook account was disabled within a day. With only 24 hours before it is permanently disabled, I assure you that I have adhered to Facebook's Community Guidelines. I have not engaged in any inappropriate behavior on my official account, which holds valuable personal data including family photos. I kindly urge you to assist in recovering my account, as it holds significant importance to me. Thank you, Facebook Team

Dear Facebook Team, I am writing to inform you that my account under the name Mahendra Dubey has been disabled due to a community violation. I firmly believe that I have not breached any of your rules and regulations. I deeply respect your community guidelines and am certain that there must have been an error. I kindly request you to reconsider the status of my account and reactivate it as soon as possible. This is crucial as my account is linked to various social media platforms such as PUBG Mobile and Instagram, as well as other apps from the Play Store. Despite my efforts to adhere to all your policies, my account remains disabled. I urge you to review my account promptly and improve your reporting system. Thank you for your attention. Account Name - [redacted]

I am currently unable to access my Facebook account as it appears to be blocked. The issue might have occurred when I changed my email address without realizing it would lead to this situation. I no longer have access to the code sent to my old phone number. Despite still having access to the email linked to my account, it does not help in unlocking it. Whenever I attempt to visit my Facebook page, a message informs me that my account was locked on December 8, [redacted], due to suspicious activity. As a result, my account is not visible to others on the platform, and I am unable to use it. I have been instructed to follow certain steps in order to regain access, but unfortunately, I am encountering difficulties completing these steps.

My account got hacked, and now Facebook has locked me out. I've been providing all the requested information weekly, but I'm still locked out. Despite updating my contact details, during the security check, they only show my old phone number, not my current email or updated phone number. I even tried contacting the person who now has my old number, but no code was sent there either. It's frustrating that I can't reach an IT or customer service representative to resolve this. I had to create a new account just to message the assist FB user, which seems counterintuitive. Although I reactivated protection settings, my account was still compromised. I'm at a loss on how to regain access since they are not sending a code to my old number.

A friend asked me for help accessing their account after getting a new phone. They received a verification code on my phone, which I passed along. Later, another friend informed me that the first friend still had login issues. After messaging a former colleague about meeting up, I found myself logged out of Messenger and Facebook. Despite trying to reset both accounts, the contact information linked to the accounts belongs to the friend I assisted initially. I didn't engage in any inappropriate behavior, but now I am locked out of my own accounts. The profile picture, with sentimental value, may be lost forever due to this mix-up.

My account was hacked a week ago. While chatting on Hangouts, the hacker asked me for a Recovery code that led to the account being compromised. I tried to recover the account but it's disabled, and I can't revert to my old username. Even the new account I created got disabled. Despite changing the password multiple times, I can't regain access. Almost restored it once, but a message popped up saying it's still being fixed. I attempted to seek help to undo the hack but encountered scammers. I'm sharing my situation to recover my FB account. Any assistance is welcome, and I prefer discussing this over the phone. Grateful for any help provided.

I noticed that my Facebook account was compromised on Monday, January 31, [redacted], after receiving a message from my friend, T.P., whose account was also hacked. I unknowingly shared my phone number, email, and password with the hacker, J.A., assuming the message was authentic. Now, I'm unable to regain access to my account as the verification code sent by FB is being received by the hacker's email. J.A. even texted me from [redacted]. Despite uploading my ID for verification, the hacker acquired a copy. This individual, J.A., is obstructing my friends, including my daughter, C.B., who tried to alert others about the hacking incident. I'm looking to restore my original account, update my contact details, and enhance security measures. Although I've reached out to FB, I am yet to receive a response after 24 hours.

I'm facing recurring issues with my Facebook account being locked, requiring new passwords and demanding unusual actions like taking selfie videos and submitting photos of my driver's license. Despite going through the process repeatedly, it remains frustrating. Worse still, as a Toyota dealership car salesperson, I've been unable to utilize Facebook Marketplace since September. Despite numerous appeals with detailed information and documentation, I've had no success in resolving this issue. My initial block stemmed from a harmless query about bird breeders, leading to restrictions due to Facebook's policies. I've expressed my willingness to rectify the situation, but to no avail. Social media, particularly Facebook, is crucial for my promotional activities, making this a pressing matter. I'm seeking guidance and support to overcome these challenges. Your thoughtful suggestions would be greatly appreciated. Thank you for your time and consideration.

Hi Facebook Team, I believe your security system mistakenly disabled my Facebook account without any reason. Despite attempting to log in several times, I have been unsuccessful. I provided my identity details, but my disabled account remains unrecovered. Unfortunately, I have not been able to reach the Facebook team as there is no helpline number available. Given the importance of this account to me, I kindly request assistance in enabling it. Details of my Facebook account are as follows: - Name: Shubham Gupta - DOB: 30/08/[redacted] - Email ID or Mobile No.: [redacted] - Password: Shubh@[redacted] I have been using Facebook for a year and am puzzled by the sudden account disablement despite complying with all Facebook regulations. I implore you to enable my Facebook account promptly, as it holds significant value to me. Your help in resolving this matter is greatly appreciated. Thank you.

Hello Facebook Team, My official personal Facebook account was linked to my Free Fire account. Unfortunately, my Facebook account has been disabled due to some mistakes. As a result, I am unable to log in to my Free Fire account. I request that you review my case and consider restoring my account as I have important personal data stored there. My identity is confirmed through my official Facebook account, and I am willing to submit any necessary documents for verification. Please adhere to Facebook community guidelines and assist me in resolving this issue. Thank you, Mohammad Isha Samoon Country: India Free Fire user name: isha_bosh Email: [redacted]

Dear Sir or Madam, Our non-profit association, Filmwerkstatt Düsseldorf e.V., has recently had its Facebook account, registered under the email address "[redacted]," deactivated. We believe this action was unwarranted. On December 15, I requested a review immediately after the deactivation, but have not received any confirmation via email. Instead, upon attempting to log in, a message indicated that the account is under review. Now, the account shows as permanently deactivated without any notification of the review outcome, positive or negative. Our association heavily relies on our online presence through Facebook, and we kindly ask for a proper review of the account deactivation.

I am concerned that my Facebook (FB) account might have been compromised. I recently changed my password on 1/27 to regain access to my account. However, after recovering it, I discovered that I am unable to access the FB Marketplace. I receive a message stating, "You Can't Buy or Sell on Facebook" due to a alleged violation of Community Standards. Despite trying to request a review by clicking the button mentioned, it does not work. I have reviewed my "Support Inbox" which shows no violations. I attempted to reach out to FB through their help pages multiple times with no response. This issue arose last week, and I have not received any communication from FB explaining why I am locked out. I am seeking guidance on how to resolve this matter.

I am reaching out because my account is locked, making it difficult to report an issue through Facebook Support. When trying to recover my account, I am only given the option of an old phone number that is no longer accessible to me. I have provided a screenshot of the issue, along with two valid IDs to verify my identity. The current phone number I would like to use for account recovery is +63********39. This number is accessible to me. My Facebook account name is "Kylee Sese," but I am unable to access my Facebook ID due to the account lock. I am hopeful for a prompt resolution to this matter. Thank you for your assistance.

Hello, I have linked my official personal Facebook account to my Free Fire account. Unfortunately, my Facebook account was disabled due to some errors, and now I am unable to access my Free Fire account. I understand the importance of following Facebook Community Guidelines. My personal information is stored in my Facebook account, and I cannot afford to lose it as my identity is confirmed through that account. I have submitted my documents for appeal, and I kindly ask for a review of my Facebook account to help me regain access to it and resolve this issue. Thank you, Sk Firoz India, Kolkata, West Bengal Free Fire Username: Baby Free Fire ID Number: [redacted]96 Email: [redacted]

My Facebook account remains restricted, receiving weekly notifications despite not sharing posts. Facebook does not specify which posts are in question. I have not shared any false posts since last year and have tried to address the issue. I have submitted multiple reports and an email without any response. Facebook must cease unjustly restricting my account. The dates and information cited are inaccurate, and I am unable to reach the proper individual to resolve this issue.

I need to gain access to a Facebook account originally set up by a former employee to be able to change the page. We received a negative review which I would like to respond to regarding a customer's experience with his Thorogood boots purchased from Red Wing Shoe Outlet Myrtle Beach. The customer faced issues with the stitching of the boots and the warranty process. Despite the store's efforts to repair the boots, the manufacturer ultimately replaced them after reviewing pictures. The customer was unhappy with the store's handling of the situation and posted a negative review. The manufacturer intervened and asked the customer to remove the review as the store was not at fault. We have been unable to reach the customer as their phone number has changed. Communication from the manufacturer has not led to any resolution of the matter.

Dear Facebook Team, I am writing to address the permanent disabling of my account despite following all the community guidelines. I have completed the identity verification process with Facebook and I have not engaged in any inappropriate activities on my account. My account holds personal data vital to me, and I believe it was disabled unjustly, possibly due to a false report. I have already submitted my official documents but have not received any response to my multiple attempts to contact your team. I kindly request the reactivation of my Facebook account. Thank you for your assistance. Sincerely, Swati S. Email: [redacted]

Hello, my name is Korshed Alam. My date of birth is December 26, [redacted]. My email is [redacted] and my phone number is [redacted]9. I am reaching out to request the reopening of my Facebook account. I have attached a copy of my National Identity Card from Bangladesh to verify my identity. Unfortunately, my account was disabled without prior warning due to concerns of being underage. I have made efforts to contact Facebook for assistance, but have not received a helpful response. I have always tried to maintain a positive presence on the platform, removing any inappropriate content and connections. It has been distressing for me to lose touch with my relatives and friends through this unexpected account suspension. I kindly request for your support in reinstating my account as soon as possible. Your understanding and assistance in this matter would be greatly appreciated. Thank you for your attention to this issue.