Facebook Customer Service Issues

I am unable to log in to Facebook as someone has hacked my account, and I have lost access to my SIM card which had the number linked to my account. Even after changing my password yesterday, I am still unable to access it. I really need help as I want to regain access to my account. I would like to change the linked number to [redacted] for easier access. My whole life is on Facebook, and it would make me incredibly happy to be able to log back in.

I'm having trouble accessing my Facebook account. Unfortunately, someone hacked into it and I lost the sim card tied to the number associated with my account. Even though I changed my password yesterday, it's not recognizing it now. I really need to regain access to my account. I would like to update my phone number to [redacted], as the current one is obsolete due to the lost sim card. My Facebook means a lot to me, and having access to it would make a huge difference in my life. Can you assist me in recovering my account by adding the new number? The account details are as follows: Name: Karamawe Prince Khalifa Old number: [redacted]

I am having trouble logging into my Facebook account because it got hacked. Unfortunately, I lost my SIM card, so I don't have access to the phone number linked to my account. I changed my password yesterday, but it keeps saying it's incorrect. I really need to regain access to my account. I want to update my phone number to [redacted] as I have lost the SIM card for the old number. My life is on Facebook, and I would appreciate any help in recovering my account. Please help me reset or retrieve my password so I can log in successfully. Facebook should prompt me to recover my account through my friends' numbers or their profile photos. Thank you.

Dear Facebook, My Facebook account has been locked, and I am unable to find any options to unlock it. Can you please provide me with a solution to restore access to my account promptly? Thank you, Facebook Team.

My account has been locked due to a hacking incident. The hacker changed my email, phone number, and password, resulting in my account being locked. I attempted to upload my ID and pictures to resolve this, but it was unsuccessful. I'm Pattie E. from Kingsbury, Texas. My previous two passwords were "pepper12#" and "cowpoke12#" before the hacking. My phone number is now [redacted]. I need assistance to regain access to my Facebook account.

Hello Facebook, I am Surinder Singh, the owner of the account under the same name. I have forgotten the password to my personal account. Despite trying to reset it using both my phone number (+91 98[redacted]4) and email address ([redacted]), I am unable to do so. I have received the Facebook password reset code on my phone number but keep encountering a "Sorry, something went wrong" message repeatedly. I kindly request a review of this issue and a resolution to the problem. My account is vital to me as it is linked to multiple business pages. I trust that the Facebook team will understand the importance of my request and take the necessary steps to resolve this matter. Thank you, Surinder Singh Phone number: +91 98[redacted]4 Email: [redacted]

Good morning. Since last night, I have been unable to access my Facebook account (registered with this email) from the app on my smartphone, and now not even from my PC. This occurred during a trip to Rome, which is not usual and therefore recognized as "unsafe." In reality, it was me, and no verification process has been successful so far. Is it possible to resolve this in any way? I have already attempted the operations from my smartphone and PC (verification with codes, authentication with computer) without success. Awaiting information. Thank you. Marco P.

Hello, I linked my official Facebook account to Instagram. Unfortunately, my account was disabled without any explanation. I have submitted a request to the Facebook team and ensured that my account adheres to the community guidelines. My real name and date of birth match the information on my official Facebook account. I kindly request assistance in recovering my official Facebook account under the name Rehan Khan linked to mobile number [redacted]. Thank you.

Hello! I'm looking to launch ads for my app, but when I tried to do so through my account, I encountered the following message: "Permission Required: You must first associate your advertiser account with this app to create a mobile app install ad that optimizes for installs or app events. Learn how you can do this here [redacted]." I've reviewed the provided information, but I'm still unclear. Should the app developers be involved in connecting my account in some way? Thank you!

Hello! I'm having an issue with my Facebook account being locked because of someone attempting to log in. To recover it, Facebook is sending a code to my old phone number (+63 [redacted] [redacted]), which I no longer have access to. I'm seeking assistance on how to verify my identity and regain access to my account. Thank you.

I am Cara Howell Bradley, reporting a harassment issue by Victor Ricardo Ojeda in Florida. He has hacked my social media accounts and used my personal information without consent, affecting my online presence and financial security. Ill-intentioned, Victor has manipulated my accounts, altered my devices, and potentially committed serious crimes. Despite my attempts to regain control, his interference persists. Regrettably, local authorities have been unhelpful in addressing the situation. I seek assistance in resolving this distressing ordeal. You can reach me at [redacted] or [redacted]. Thank you for your support. - Cara Howell Bradley, Hosford, Florida.

Dear Facebook Team, I am reaching out regarding my disabled personal Facebook account associated with the email address [redacted] and with a birth date of February 6, [redacted]. The account was disabled on November 8, [redacted], and it has been 40 days without any resolution despite several emails sent. I have been a loyal user of Facebook since [redacted], and my account is crucial as it is linked to family and other business platforms. I kindly request a thorough review of the situation and the reopening of my account. I have not received any satisfactory responses despite my multiple attempts to contact Facebook directly. Your prompt attention to this matter would be greatly appreciated as losing access to my account would disconnect me from my family and friends. Thank you for your understanding.

I have been unable to access my Facebook account since April [redacted]. Previously, I used my phone for Facebook, but now I am unable to use it. I keep receiving the wrong email, [redacted], associated with one of my accounts. Consequently, I have been unable to contact Facebook via email. I have not received any text codes to regain access. Despite not recalling how I ended up with multiple accounts, I am sincerely sorry for the confusion. As a 70-year-old with limited computer skills, Facebook is vital for me to stay connected with my family. I reside in Black Mountain, NC, and can be reached at [redacted]. My name is Patricia Bessette. Your assistance in resolving this matter is greatly appreciated.

I am currently residing in a different country without access to my original phone number. Yesterday, while using Facebook as usual, I encountered an issue where I was prompted to log in again to confirm my identity. Despite changing my password multiple times and receiving verification codes via email, I continued to face errors requesting to verify my login by accessing other accounts like Instagram, email, Google, and more. Regrettably, I could not find any options to authenticate my Facebook login. At present, my account is blocked leaving me unable to access it, as the only way to prove my identity is through my phone number. This is very urgent, and I would greatly appreciate a swift resolution. Thank you for your assistance.

I flagged a comment where someone mentioned that drug users should be "put down," which in the UK means "to be killed." I reported it to Facebook, and they responded saying it didn't violate their Community Guidelines. I'm unsure if this is because Facebook accepts advocating violence towards drug users, or if it's due to a cultural misunderstanding because of American phrases being used.

Dear Facebook, I am reaching out on behalf of the administrator team of our Facebook group. The group is currently closed to others, and we are unable to change its status to open. We are seeking assistance on how to make the group open since we currently do not have the necessary rights to do so. Best regards, Oleksandr

My Facebook account has been hacked. The hacker removed all my information, including my password, email, and phone number, replacing them with their own details. I no longer have access to my account. The profile is being used for scams under my name. I have reported this multiple times, but it has been under review for over a month now. I would appreciate it if the profile could be either locked until I can reclaim it or deleted entirely. Thank you.

Subject: Account Deactivation Issue for Late Daughter Dear Sirs, I am writing to express my deep concern over the deactivation of my late daughter Sarah Jade Allison's (previously Sarah Hill) account due to hacking. Despite efforts by her husband, Simon Allison, to reset the account with all the necessary identification forms, it remains locked. This situation has caused me immense distress, and I am struggling to cope with it. We are more than willing to provide any information required to validate our identities and gain access to her account. As the fifth anniversary of her passing approaches on Saturday, October 23rd, it is incredibly important for me to retrieve her pictures. The inability to do so is greatly affecting me. I kindly request an urgent response to this matter. Warm regards, Lisa Hill

I updated my email address a while back from [redacted] to [redacted], but with a different phone number. Facebook now says my account is locked because of these changes. If someone from LA accessed my account, I will change my password, but I really need to get back in. I used to have another Facebook account linked to [redacted]; perhaps they are linked somehow. I'm having trouble accessing the email [redacted] through Google as well, even though I know all my passwords.

I recently bought five tops from Skyen1995.com after seeing their ad on your site. Unfortunately, the tops I received were not what I ordered. I contacted them to arrange a return and refund. Initially, they offered a 20% refund if I kept the tops, then increased it to 30%. I insisted on returning all tops for a full refund, but they have not responded since I suggested accepting a 50% refund and keeping two tops I might wear. I frequently shop from sites you advertise and hope for a resolution to this issue to continue using your services. Thank you.