Facebook Customer Service Issues

I had to create a new Facebook account due to someone hacking my old page. I had it shut down, but then someone from Facebook helped to recover it and made changes without verifying my identity. This person messaged my sister and mentioned information about my kids and the dark web. I need this issue fixed promptly.

I need help with verifying my phone number, [redacted], on my Facebook business account. Facebook has restricted my account because they think my number is fraudulent. Despite my attempts to prove the legitimacy of my number, I haven't been receiving the verification codes. I have not intended to violate any Facebook policies, as I familiarized myself with their rules before creating my account. I'm seeking assistance in resolving this issue so I can continue managing my account without interruptions. Thank you, Edna Thomas.

Hello, I am trying to help a friend who has forgotten the email and password for his Facebook account. He also used his Facebook number on another account. The number associated with his account is +[redacted][redacted], and his username is "عدي المندلاوي المندلاوي." I have tried to reset the password, but I am unable to do so since he does not have access to the email and phone number linked to the account. Please provide assistance promptly. He is willing to verify his identity with his government ID if needed. Thank you.

A complaint has been made against my account on Instagram. According to Instagram, my story was flagged for not meeting community standards, but I believe it was unjustified. I posted a photo of underwear on a model which I do not consider to be inappropriate. This complaint resulted in my account being shadow banned, causing a sharp decline in my engagement and affecting my income. I suspect discrimination as I am part of the LGBT community. I request for the ban to be lifted as I believe I have done nothing wrong. Many similar posts featuring underwear are allowed on the platform without issue, so I am puzzled by this action. I urge the support team to review my case and rectify this situation promptly.

I recently discovered that my Facebook page, which I closed years ago, has been reactivated without my consent. This has led to multiple hacking incidents on various accounts. Despite requesting the deletion of my account in the past due to security concerns, it appears my request was not fulfilled. In light of these recent events, including unauthorized access to my email and Spotify Family Plan, I urgently seek assistance in permanently closing and erasing this account. The implications of this breach extend to my compromised email account, jeopardizing all associated information. Your prompt attention to this matter is greatly appreciated.

This morning, I discovered my Facebook account had been disabled randomly. As a female who enjoys spreading love and cheer, I am baffled as to why this happened. Facebook prompted me to enter my phone number for a login code, which I did, but the code never arrived on my phone. After multiple unsuccessful attempts, I was locked out for 24 hours. What's even more frustrating is that I recently lost my account to a hacker just five months after having it since [redacted]. I treasure the memories stored on my account and really need help with getting the text login code to show up in my messages. Any assistance would be greatly appreciated.

I encountered an issue with my ads account back in May. I attempted to have it reviewed but was asked to confirm my identity. After trying to verify, the confirmation failed, resulting in a continuous loop where I'm asked to confirm my identity again before I can proceed with the review. Sadly, I'm now stuck in this cycle, unable to request a review due to the system not recognizing my identity confirmation. To make matters worse, I've been unsuccessful in accessing live chat support for assistance. Any guidance or support on this matter would be greatly valued. Thank you.

Hello, my name is Rayana Phelps. I recently had my Facebook account suspended for impersonation due to my involvement in a Role Play Group where I changed my name and profile picture. I want to clarify that I did not have any ill intentions. I apologize if this goes against the rules, as I was not aware of it. My boyfriend is also concerned because he believes I left him, but I am unable to communicate with him since my account is disabled. I deeply regret any rule violations and would like to request the removal of my account suspension. I promise to revert my name to my actual name and refrain from changing it in the future. Thank you for your assistance.

I'm having trouble accessing my Facebook account under the name Abali Vaidaline. I mistakenly shared my Facebook code with someone pretending to be from the Facebook birthday bonus team on my birthday. Now, my account has been hacked and is being used for fraudulent activities related to a scheme named Olympic Trade Investment. The hacker has changed the email address, phone number, and password, making it impossible for me to regain access. I tried creating a new account as Abali Chineme Vaidaline, but it was promptly disabled and locked. I kindly request that both accounts be locked and secured. Thank you.

Hello! I am facing a huge issue! I cannot fully use my business Facebook advertising account; I keep getting blocked. The reason is unknown. I have tried deleting these accounts and creating new ones, but somehow they are linked back to the old account, and I get blocked again and again! How can I resolve this problem?? I really need this account for advertising. My content is decent and not related to anything prohibited! Please, pay attention to this email!! And help, thank you 🙏.

I am having a problem with my Facebook accounts. I opened a business account under the name Sclipire Angelica on December 3rd. Since I haven't used Facebook personally since [redacted], I had to create a personal page to link to my business page. However, I mistakenly named the personal page the same as the business page. When I tried to rename it, I could only change it to Sclip Ang and was informed I could only change it again after 60 days. As I didn't provide a phone number initially, Facebook disabled my page but later reopened it after I added my phone number. Unfortunately, I am unable to promote my business page now. I tried to appeal this by sending my identification but received a message saying my account might remain disabled if it doesn't meet Community Standards. I am confused and worried as Christmas is approaching, and I hoped to sell themed products through social media for my new business. I believe there must be a solution to this situation. Here is my website: [redacted]. Thank you for your assistance. Alina from Romania.

Hello. I am a public figure. I am not very savvy with social media, and my Facebook page with over 23,[redacted] followers was stolen. I couldn't post on it anymore, and a few days later, it was deactivated along with my profile, even though I wasn't posting anything. I tried to create a new profile and page last night. This morning, it's under review even though I haven't posted anything. What should I do?

Hello Team, I have a concern about my Facebook account being hacked. The hacker, identified by the IP address 35.[redacted].[redacted].[redacted] and suspected to be from France due to the VPN use, has changed the password, mobile number, and primary email. The recovery tool from Facebook has been unsuccessful. I tried verifying my account using my ID or driver's license, but unfortunately, the hacker has activated two-factor authentication. I am unsure of the next steps. Thank you.

Hello, my Facebook account has been blocked since November 27 due to a post I made regarding a piece of furniture for sale. I mistakenly marked it as sold believing I had a buyer, but the item is still available. I have followed the steps to unlock my account by submitting my ID photo multiple times as requested, but I have not received any email confirming the unlock process. I would appreciate assistance in resolving this issue. Thank you. - Aurore Caprasse.

I've been attempting to seek assistance with two matters concerning my Facebook account: 1) I am unable to use the booster button option, which seems to have been deactivated without my knowledge. 2) I am encountering difficulties setting up a business page. I am eager to receive a prompt response via email to address and resolve these issues. At present, I notice that others can boost posts and create business pages successfully, while my account is restricted. I am unclear on the reasons behind this limitation. Thank you, Karina S.

Recently, I have encountered an issue on Facebook where I was unable to post or comment for three days after mentioning a scenario involving self-defense. Now, whenever I try to comment or like a post, my Facebook freezes, forcing me to log off and return later to post. If this problem persists, I am considering disconnecting from Facebook for good. This freezing only occurs on Facebook; all other functions on my device are working fine.

Hello Facebook Team, I am reaching out regarding my official personal Facebook account, which was linked to my official Instagram account. Unfortunately, due to some mistakes, my Facebook account has been disabled. I am unable to log in to my account and I want to ensure the safety of my personal data stored there. I have followed all Facebook community guidelines and my identity is confirmed through this account. I have submitted my documents for appeal and kindly request a review of my account. Thank you, Joyanta Biswas India

Hello! I need help solving a problem! My account keeps getting blocked (reason unknown) and I'm unable to run ads. I tried setting up targeting by myself, but apparently did something incorrectly! I've already created a third account, but it got blocked again! It somehow links back to old pages, even though I've deleted them! A professional is assisting me now, but we're still unable to fix it! What should I do to resolve this issue? My content is not violating any rules, and I wanted to advertise specifically on your site. Thank you for your understanding.

Hello Facebook Team, I am writing to inform you that my official personal Facebook account was linked to my official Instagram account. Unfortunately, my Facebook account has been disabled due to some mistakes, and now I am unable to log in. I am a compliant user who follows Facebook community guidelines. My Facebook account contains important personal information that I cannot afford to lose, and my identity is confirmed through this account. I have already submitted my documents for appeal. I kindly request a review of my personal Facebook account and urge you to assist me in resolving this issue and recovering my account. Thank you.

I received a money transfer on November 17th from someone, but Facebook deposited the money into the wrong account. I've been trying to correct this by contacting my bank, but they claim to have no information about the matter. Facebook support recommended for me to resolve this with them. I have a transaction receipt indicating that the money was sent to the wrong account by Facebook and need urgent assistance to resolve this issue.