Facebook Customer Service Issues

My account (cibin.varghese.5) was hacked again today morning, and the hacker changed my name to John Varghese. I had just recovered my account yesterday because someone had hacked it on 5/11/[redacted]. I am unable to submit my ID as Facebook rejected it, probably because the hacker changed my name on the account. Please assist me in recovering my account promptly. Thanks, Cibin

I can't recall my account password. I attempted to reset it by receiving a code to reset the password. After inputting a new password as instructed, I was informed that I would receive another code for the new password. However, I have not received any code yet. I have tried every day, but I still haven't received the code. I really need to access my account, so please assist.

Hello Facebook team, my Facebook account is currently locked because someone attempted to change my associated email address. The prompt I see is to "get started," but when I click on it, it asks for confirmation of my ID which I do not have. Please, I request your assistance in understanding the situation and unlocking my Facebook account. The account's email and phone number belong to me. My number: [redacted] My email: [redacted] Please verify that these details match my Facebook account. Thank you.

Hello Facebook Team, I am uncertain as to why my account was disabled as I believe I did not breach any of Facebook's terms or rules set by the administration. I kindly ask for a review of my appeal and the reactivation of my account promptly. I heavily rely on it for my studies, work, and staying in touch with friends. Thank you for your diligence in maintaining Facebook as a secure platform.

Добрый день, Меня зовут Царенко И. В., и я прошу разблокировать мой аккаунт @the_ulich. Я готов предоставить любые документы и фотографии, подтверждающие мое владение аккаунтом, номером телефона, почтой и другой информацией. Мой профиль компании, которой я владею, крайне важен для меня, так как содержит около [redacted] записей с уникальным материалом, полезным для аудитории и развития социальной сети. У меня есть привязанный адрес электронной почты, который я также могу подтвердить. После повторного изучения Норм сообщества Instagram и Facebook, я понял свои ошибки и готов более внимательно следить за правилами. Приношу извинения и обещаю их соблюдать.

I've had my Facebook password changed by someone in Livingston, New Jersey, causing my account to be locked down for security reasons. Despite following all the necessary steps, like providing my email information and submitting identification, I'm unable to regain access. The person who hacked my account goes by the name Tarzan Christie. He attempted to convince me to travel from California to New Jersey, offering to cover the cost of the flight. His intentions were suspicious, as he wanted me to keep this visit a secret, even from my boyfriend. After alerting others on Facebook about his behavior, I received an email notification that my password was changed from New Jersey, leaving me locked out of my account.

While I was using Facebook on my phone, a message suddenly appeared on my screen indicating that my account was locked due to suspicious activity. I requested a code to unlock my account, but upon entering it, I received an error message and couldn't proceed. Now, I have no options left to unlock my important account, which contains my business page, contacts, and cherished photos. I feel completely stuck and unsure of what steps to take next to regain access to my account.

Hello, I have recently lost two Instagram accounts, and the reasons given for the removal are not true. Many profiles, including popular ones like Kim Kardashian, post similar content without issues. I received bans for reasons like "enticing" and "requesting sexual services," which are unfounded accusations. I have used Instagram since I was 14, and I believe I should be treated with more respect. Despite following the rules and guidelines, my accounts were still removed without proper justification. There are other accounts displaying explicit content that remain active, while mine were unjustly taken down. I feel powerless and frustrated by this situation as I have dedicated a lot of time to my accounts.

Hello. I have an issue where I need to verify my identity to access my page. However, my account is registered under a different name, so I am unable to confirm it. Another way is to log in from a device I have used before, which only shows the laptop I am currently trying to log in from. I do not have any other ways to access the page. My social media accounts and games are linked to it. What should I do?

My Facebook account was hacked on November 3, [redacted], and I am unable to recover it. The hacker posted a video that violated Community Standards, resulting in my account being abruptly shut down. I am confident that if Facebook reviewed my account, they would see that my posts have always been focused on family and friends. I attempted to report my compromised account, but I keep receiving a notification saying, "Steve, You Disagreed with the Decision" dating back to November 3, [redacted], at 11:13. Despite this, I am unable to access my account. How can I expedite the review process, identify the hacker, and have my account reinstated? Thank you.

I recently changed my password, but now I'm unable to log in and have been locked out of my account. I had to reset my password while setting up my Shopify store on Facebook. Despite going through the password reset process, I still can't access my Facebook account, and I haven't been provided with a timeline for when my account will be unlocked or guidance on how to unlock it. I received an email with a checklist to follow, but when I try to access my profile as instructed, I keep getting kicked off the platform.

Hello, I am Mohid. Unfortunately, my account has been hacked since Tuesday. Despite my attempts to access it, I have been unsuccessful. I provided my identity document, my driver's license, which clearly displays my name, date of birth, and photo. However, it seems this was not accepted. I have been trying to reach out to your support team with no success. I am concerned about my privacy and the potential leakage of my chats and private photos. I have already reported the hack and so have my friends. My name is Mohid Aamir, and you can contact me at [redacted]. My old password was Fakir123#. My username was my phone number, and my email is [redacted] I am eagerly awaiting your prompt assistance in recovering my account. Thank you.

My account has been compromised by an individual who messaged me requesting money for investment promising high returns. They took control of my account, changed the email, and demanded $[redacted] for its return. I am unsure of the best course of action. Facebook support has been unhelpful, denying access even with my provided ID and passport. The email linked to the account has also been altered, preventing me from resetting the password. The individual on Facebook goes by the name Natasha DeJesus, although they frequently change their identity.

Hello, I would like to address Facebook and Instagram. My name is Miky Excellence, and my account has been disabled for allegedly violating the rules. However, I assure you that I have not engaged in any improper behavior on my social media profiles. I am a musician, and since November 6th, [redacted], my Facebook account, under the name Miky Excellence, has been unavailable. I urgently need to recover my account as it contains precious family memories of my daughter and wife. I can provide evidence to verify that I am the rightful owner of the account. My name is Fidel Posada García, and I use Miky Excellence as my stage name. I kindly request assistance in resolving this issue.

On the 6th of November [redacted], I experienced the unfortunate disablement of my Instagram account, Miky LA Excellence. This account, with my artistic name Miky Excellence, holds sentimental family memories that I cherish on Facebook as well. I kindly urge for assistance in restoring both my Facebook and Instagram accounts, as they reflect my wholesome connections and passion for art. I assure you that any unintended rule infractions were not deliberate, and I sincerely apologize. Your help in recovering my digital assets would be greatly appreciated. Thank you sincerely, Fidel Posada García.

I can change my password and log into my Facebook account, but it still prompts me to confirm my identity, which has been an ongoing issue for three years. Approximately a year and a half ago, the website for confirming my identity stopped working entirely. Recently, I attempted to confirm again by instructing a friend to visit Facebook.com/recover, but they received a message saying I am not listed as a trusted contact. This is frustrating because the listed friends should not appear if they are not considered trusted contacts. Ultimately, I am simply looking to delete my Facebook account but have been unable to gain access for three years now.

On October 31st, my phone malfunctioned, and it seems my FB account got hacked around the same time. Despite my attempts to recover the account, I couldn't due to the phone issue. Even when trying the email recovery option, the hackers had tampered with my accounts and linked emails, making it impossible to regain access. Despite following the help page instructions and trying to upload my ID, membership cards, and utility bills multiple times in PDF format, I was unsuccessful. Surprisingly, the unauthorized individuals on my account have changed details, but my original content remains visible, causing distress in both my personal and professional life. It's frustrating that I can't rectify this on my own.

I am experiencing difficulty accessing my Marketplace account, resulting in financial losses. Additionally, there have been instances of defamation and harassment by individuals, including my ex-daughter-in-law, affecting my family. This situation has escalated to a point where my child is now under distress. Legal action has been initiated, and I am seeking resolution regarding my Marketplace account. My details for reference are Denise Crawford and contact number [redacted].

I am setting up a new tablet and encountering an issue where I need to use Google instead of my regular email. When trying to access my Facebook account, it shows an account associated with my grandson, Christian S., which my daughter reported as underage 7 years ago. Christian does not have a Facebook account, and I am unsure why his name is still linked to my account [redacted] I would like his name to be unlinked from my account. Thank you. Susanne Hansmann

I am a musician who relies on running ads on Instagram for my work. My ads account got disabled, and I didn't breach any terms of service. I attempted to reach out for assistance, but have had no luck. Facebook didn't provide a clear explanation for deactivating my account. I'm eager to promote my music and willing to pay, but I'm currently unable to do so due to this issue.