Facebook Customer Service Issues

Hallo liebes Facebook-Team, ich heiße Kevin und habe folgendes Anliegen: Auf Instagram wurde ein gefälschtes Konto von meiner kleinen Schwester erstellt, von einer unbefugten Person. Diese Person hat auch die Bilder meiner Schwester von ihrem echten Account gestohlen, was eine Urheberrechtsverletzung darstellt. Zudem werden dort unangemessene Kommentare geschrieben, die in sexuelle Inhalte übergehen. Wir fordern daher dringend die unwiderrufliche Deaktivierung des Kontos "miamiauilocki". Bevor wir die Polizei einschalten, bitte ich höflich darum, dieses Konto zu entfernen. Es handelt sich nicht um meine Schwester, sondern nur um gestohlene Bilder von ihrem Hauptaccount, die illegal und ohne Einverständnis hochgeladen wurden. Vielen Dank für Ihre Hilfe. Mit freundlichen Grüßen, Kevin

Someone is using my email address for their Facebook account, and I continue to receive notifications and friend updates that do not belong to me. The notifications from [redacted] are addressed to PAM DAVIS, which is not me. Additionally, I receive messages from [redacted] intended for [redacted], a different email address, but they end up in my inbox. Nikkie Fuentes is mentioned in these notifications, and I suspect a connection between these two individuals. I visited Facebook to change the password associated with my email and received a confirmation email from [redacted], but since I do not have an account, I cannot log in to address the issue. In conclusion, I do not have a Facebook account, I do not wish to create one, and I do not want to receive these notifications. The notifications are sent from [redacted], and I believe there may be a connection between the mentioned individuals.

Terry Couchman from the 'Calne Central' group has been verbally attacking me and my husband, spreading slander to damage our reputation and the charity I am a trustee of. Despite a cease and desist letter from our solicitor, he continues his actions, prompting a civil suit. Is there a way to stop him from making posts that target individuals in his group or shutting down the group altogether? He denies us the chance to defend against his false accusations by blocking anyone who disagrees with him. Councillor Couchman is not only facing legal action from us but is also under investigation by other authorities.

Dear Facebook Team, I am writing to address the restriction on my second account, Dinushan De Silva, associated with [redacted], which I use for business purposes. I have not received any notifications concerning this issue. My main personal account, Dinushan De Silva, is linked to [redacted] I wish to confirm that I own both accounts and find it more manageable to have separate accounts. I kindly request a review of the restriction and to have my account unblocked soon. The error message states: “To prevent any misuse we temporarily restricted your ability to use this feature on Facebook, you can try again later.” It has been three days, and I am unable to post, interact with my business page, comment, share, like, or perform any activities. Kindly contact me via email or phone at your convenience. Thank you.

My Facebook account has been hacked and disabled by Facebook. Despite trying all the available options on the help pages, I keep getting directed to a confirmation code email that I never receive. I've attempted to update my email address and provided alternate ones, but still no luck. Even after trying to fill out the "my account has been compromised" form with a photo of my ID, I received an error message saying my email is not associated with an account. I've verified my email multiple times and even tried using my phone number instead, but it just prompts me to log in for further instructions. It's urgent for me to regain access because my business page is connected to my personal Facebook profile.

My Facebook personal page was hacked approximately 5 months ago. I received a notification from Facebook inquiring if the activity was legitimate, to which I responded negatively. Despite multiple attempts at providing my information and identification, Facebook has not offered assistance. The Code Generator feature was activated, but I am unable to access it as I do not have it set up on my phone. Requiring users to open Facebook on their phones is problematic when logged out. I am struggling to regain access to my account, as it contains precious memories of contacts and deceased family members. It feels unjust that I was alerted about the hack without receiving adequate help. I am hoping for a simpler solution to either recover my account or disable the code generator temporarily until I can set it up on my phone.

My email address was recently changed on my account. I managed to access a Facebook page to verify my identity by submitting my driver's license, which then led me to reset my password. However, the process required a verification code, which I received via email, and another login code for two-factor authentication, which I haven't received. When attempting to generate the code by logging into Facebook, I encountered an issue that prevented me from doing so. I had to verify my identity again by completing a form with my full name and re-uploading my driver's license photo. Despite several failed attempts, I eventually submitted the form successfully but was met with a "Page Not Found" error from Facebook, resulting in a frustrating cycle that has persisted for over a month.

I am frustrated with the constant minor suspensions I'm receiving on Facebook. Despite others posting content much worse than mine without consequences, I feel singled out. As a [redacted]% disabled Vietnam veteran, I've always fought for myself, and these suspensions feel unjust. Recently, I received a 30-day suspension for defending myself against a woman who insulted me for a joke I posted. I acknowledge my mistake, but the timing of the suspension was immediate. Now, even my activism posts are getting flagged, restricting my ability to engage. I believe Facebook's actions are becoming unreasonable, pushing me to seek a different platform as an alternative to what seems like a deteriorating experience on this one.

I received messages on Facebook claiming I won $[redacted],[redacted] as part of a promotion by Facebook. Individuals, including Robert H., contacted me insisting I keep it private to not lose the prize. They requested my personal details, but I refused to provide them. I reported the incident on the platform. It's concerning how many others might have fallen for this scheme. The woman involved, Susan H., displays a Facebook badge to appear legitimate. Be cautious and watch out for these scammers.

My Facebook account has been hacked, and I've been locked out because someone changed my password. I reported the problem over a month ago, thinking I had secured my account. However, now I can't access it since someone changed the password and added a 2-factor authentication code. Despite several reports, I have not received any response from Facebook. I need to regain access to my account. Thank you.

I accidentally changed my birth year to the wrong date. My correct birth year is [redacted], but I'm unsure what year I mistakenly input. Furthermore, my Wi-Fi connection for Facebook isn't working. Despite sending two copies of my driver's license, I am still unable to access my Facebook account. This platform is vital for me to stay connected with the world and see updates from my friends. I have limited mobility and am unable to leave my house. Your assistance in resolving this issue would be greatly appreciated. Thank you for your help. - Laurie Montanelli

I got locked out of my Facebook account. I was asked to verify my identity using a phone number, but I never received the SMS code after several attempts to resend it. Now that option is locked due to multiple failed attempts, and there are no other options available for me to try. I'm unable to login or attempt any recovery steps. I need to reach out to Facebook for assistance in recovering my account.

Submitted by Ankit Singh (not verified) on Wed, 25/08/[redacted] at 12:33pm. Hello, I am Inamul Hoque, and my user ID is my email or [redacted] Recently, my personal Facebook account was disabled without any explanation. I want to clarify that I have not posted any illegal content on my account and always adhere to Facebook's community guidelines. I have used my real name, photos, and phone number on my account as it is a personal profile. It seems that someone reported my account falsely. I have personal data stored on my Facebook account, and I am unable to log in. I kindly request assistance in recovering my personal account. Thank you.

Malick, you have contested the decision on August 31, [redacted]. Typically, it takes slightly over a day for us to assess the information provided. Currently, your Facebook account is hidden, and you cannot access it. Our next step involves reevaluating your account. Due to the COVID-19 pandemic, we have limited personnel available for reviewing information, which may result in delays. If your account aligns with our Community Standards, you will regain access to Facebook. Should your account not comply with our standards, it will be permanently deactivated, and you will not be able to contest this decision again.

I'm having trouble accessing my Facebook account. It's disabled, and my old password is no longer working. I'm truly sorry for whatever happened; I swear it won't happen again. I lost my phone, so all this happened, and I'm sincerely sorry. I apologize. I really want to recover my account because it is my main account. I hope for a positive outcome. Thank you very much in advance.

Dear Facebook Team, I have been struggling with accessing my business account for some time now. No matter which browser I use, I can't seem to log in. Every time I try to sign in, Facebook's web interface displays an error message saying "Account currently unavailable. Your account is currently unavailable due to a problem with the site. We expect the issue to be resolved shortly. Please try again in a few minutes." Unfortunately, even after waiting a few minutes, the same message reappears. Interestingly, I have been able to use the Creator Studio without any issues. However, I urgently need to update my account information, which is not possible through the Creator Studio platform. I hope you can provide some assistance with this matter. Best regards, Ben

Subject: Urgent Account Issue - Request for Assistance To the Facebook Team, I am writing to inform you that my account (Username: joice joker/Business Name and Facebook Page: Diana M Joice) has been maliciously hacked, resulting in me being locked out. This breach has resulted in the theft of personal data stored on my hard drive, including my ID, signature (both business and private), bank details, and private photos and videos. I am seeking assistance to regain access to my account as I currently have no means of entry. Please contact me via email at [redacted] or phone at +49 [redacted] 53 90 [redacted]. Thank you for your prompt attention to this matter. Sincerely, Diana M Joice (Also known as Diana Lewis, born 04.06.[redacted] in Aachen, Germany)

Subject: Request to Reactivate Instagram Account Dear Team, I am reaching out for assistance in restoring my Instagram account, which has been mistakenly disabled. I believe this was done in error. Kindly reactivate my account to help me reconnect with friends. Full Name: Garik Harutunian User ID: garik.harutunian Email: [redacted] Your help in reactivating my account is greatly appreciated. I am willing to provide any necessary verification, like a selfie with my passport, to resolve this matter. Thank you for considering giving me another chance. Best regards, Garik H.

Recover Disabled Facebook Account - Gmail Appeal Hello sir, my personal Facebook account was disabled without any reason. I do not post any inappropriate activities on my personal Facebook account; I follow Facebook community guidelines. I have used my real name, pictures, and phone number. This is my personal Facebook account. Someone reported my Facebook account without any legitimate reason. I have stored my personal data on this account. I am unable to log in to my Facebook account. I kindly request you to please help me recover my personal Facebook account. Thank you, Facebook.

Dear support team, I am writing to report that my Facebook account has been compromised. When attempting to log in, I am unable to access my account as the password has been changed by the hacker. I have tried the forgot password option, but the hacker has also changed the recovery email address associated with my account. Therefore, I have completely lost access to my account. I am submitting proof of my identity to verify that I am the rightful owner of this account. Please take the necessary steps to assist me in regaining access to my account. Thank you for your attention to this matter. Best regards, Vikash