Facebook Customer Service Issues

To whom it may concern, I am reaching out about my Facebook account under the name "Dan Olliver" that I cannot access due to forgetting my password. I have tried the account recovery process with no success as I have since changed my phone number and email linked to the account. I have attached my driving license and bank card as proof of identity. The last used password was 'dpo1989' and I believe I logged in last in October [redacted]. Please let me know if you need more information. I am willing to cooperate. I anticipate your response. Thank you, Dan Olliver

My Facebook account was hijacked. After receiving a suspicious login warning from New York and Turkey, I changed my password, but I'm now locked out as the hijackers seem to have that information. I've reported the hack multiple times with no response, and my wife also reported it without any luck. The account was originally associated with the email [redacted], which I can no longer access. Additionally, my secondary email on Facebook is outdated due to a school email migration. The hackers removed my phone number from the account recovery options. I have private photos of my daughter on the account, and with concerns about child abduction, I urgently need help to protect my family.

I created a new email and Facebook account to play games requiring a Facebook login. However, my new account was disabled after just one day. Facebook asked me to upload a clear picture of myself, and now it has been four days since they disabled my account for review. I keep receiving the message "You Can’t Use Facebook Right Now." This issue has been occurring repeatedly after a few days of playing games. Usually, my account gets reactivated after a day, but this time it's taking longer, and it's frustrating as I just want to enjoy my games without interruptions.

I am reaching out to report a fraudulent profile on Facebook claiming to be a person I know. This fake account is using his name, photos, and has manipulated images to depict him in a negative light. The person being impersonated, Enoch Yang, is of Korean descent, and this act is not only defamatory but can also be considered a hate crime. I urge you to delete this impersonating account promptly as it is causing severe harm to his reputation and mental well-being. The real profile link for Enoch Yang is [redacted], and the fake profile link is [redacted]. Immediate action is necessary to address this cyberbullying and protect his privacy and identity. Thank you for your assistance in this matter.

I suspect that my Facebook account has been compromised as I am unable to access it. My correct Facebook URL is mark.garza.[redacted], and it was linked to a business page called Thunder-Valley-Game-Farm-[redacted]. I used to log in using my phone number [redacted] or by entering Marcos Homero Garza as the user ID. Previously, I used the phone number [redacted] (I still have both phones). A few days back, I was unexpectedly logged out of all my accounts and have been unable to log back in. I don't think I had an email associated with this account, but I have other emails at [redacted], [redacted], and [redacted] I am also having trouble accessing Messenger. Although I can log in using my phone number, it seems like a new account since it's not linked to my Facebook URL, suggesting that my phone number associated with the account has been changed or deleted. I believe my Facebook account may have been hacked, and I fear fraudulent activities may be attempted with my clients. Your assistance in resolving this issue would be greatly appreciated. Thank you.

I created my account many years ago, but I am now facing issues as I no longer have access to the email address I used, which was solely for Facebook, and my mobile number associated with the account has been discontinued by the service provider. Despite being able to reach the login page, I cannot proceed due to OTP verification, with no means to retrieve verification details using the outdated email and phone number. Even attempts with government ID proof and a handwritten code photo have not provided a solution. I am unable to log in from another device as it redirects to the same two-step authentication. Account name on Facebook: Önkar Sarmalkar Phone number for login: [redacted] For any further assistance, please contact me at [redacted] or phone: +91 [redacted].

I subscribed to Cork Dreambox on my Facebook page for [redacted] euros paid via my debit card showing as MPS Support on my statement. After the trial period for TV channels, I paid and got disconnected with no trace of the company. Legitimate vendors have distanced themselves from these scammers, and I place blame on Facebook for allowing such fraud to thrive. At 70 years old, I'm not as sharp, and though I take responsibility, I fear for others falling victim to this scheme. The loss of money is not the issue, but rather the betrayal by Facebook, once a trusted platform, has become a haven for criminals. Best regards.

This morning, I received an email welcoming me back to Facebook, but I don't have an account linked to that email. Concerned, I tried logging in using the "forgot your password" option. After resetting the password, I discovered someone from Quebec had accessed the account recently. This account, dating back to [redacted], contains personal information identical to mine. I have no memory of creating it. Even if I did, it doesn't explain the unfamiliar login location. The only friend on this account is my genuine one, whom I don't recall accepting. I seek information on the account's origin and the individual who logged in today. Any help would be appreciated.

I recently performed a master reset on my phone, and unfortunately, I can't access my Facebook account due to forgetting my password. When I try to reset the password using the "forgot my password" option, the 2-step Verification codes are being sent to my old Gmail account and phone number instead of my current ones. My current phone number is correctly listed on Facebook, but the codes are still being sent to the old information. I would like to understand why the codes are not being sent to my current phone number that is recognized by Facebook.

Hi, I need your assistance with a serious matter on Facebook. I have been dealing with harassment, blackmail, abuse, and bullying from two fake accounts. Despite numerous complaints from me and my friends, Facebook has not taken appropriate action due to their inability to understand Urdu language, which the abusive content is in. I urge you to review my support messages and complaints thoroughly, block the IP addresses associated with these accounts, and address the issue once the posts are translated. The individual is posting inappropriate content, including explicit messages and poems about me, tagging my friends and family. It's crucial to act swiftly and permanently block these accounts to prevent further harm. I have included links to the troubling posts for your reference. Thank you for your understanding and urgent attention to this matter. Sincerely, [Initials]

I'm having trouble accessing my Instagram account. Since I changed my phone number, I can't receive the verification code. Instagram suggested taking a picture with a handwritten code, but after sending it, I haven't heard back and my account remains inactive. It's frustrating that there's no hotline for assistance.

I need assistance in unblocking the financial section of my account. I have been directed multiple times to reach out with no resolution. I was requested to provide my ID, but unclear on where to send it. I have spent approximately 30 hours trying to resolve this issue, impacting my work. This blockage prevented me from making an in-game purchase on Facebook using PayPal. I have been dealing with this problem for almost a year. I am frustrated and seeking a solution without resorting to extreme measures.

My Facebook and Messenger accounts have been hacked. Facebook resolved the issue on the profile, but not on Messenger for Shannon Ohanian. She somehow accessed my personal photos, even though I recently updated my Apple password to something more secure. Today she messaged me using my information but later deleted the posts. She has created a fake profile with my name and accessed an old email address I used on Tagged years ago. I am concerned about her controlling my account and sharing my personal information. Please assist in separating our accounts so I can regain control over my profile. I have been dealing with health issues and this breach is causing me additional stress. My name is Janice Lyons, also known as Spanky Brat on Tagged. Thank you.

To the respective party, I am highly concerned about the way Facebook is managed. I was attempting to create a basic Business page to access the Freedom Mogul group for real estate meetings, and I am frustrated that joining the group requires Facebook. I have been inexplicably blocked, and I am upset since I am simply trying to operate a business. I dislike the extent of control you have over my success while I am striving to support my family and achieve financial independence. I will reach out to the state attorney as this situation is unreasonable. Why is my picture necessary??? Please deactivate my account immediately!!!!!!!!!!!!!!!!!! [redacted] My day has been ruined, I missed the meeting; there is no reason to prevent me from logging in, just keep the account and delete it!!!!!!! This is not for my protection but rather to hinder black individuals from accessing the necessary information to progress! This is precisely why I have always detested Facebook and refrained from using it to keep in touch with family. It's a load of nonsense!!!!!!

There has been a concerning increase in fake copyright claims on Facebook, causing issues for content creators like me. It seems third parties are misusing the system by uploading content to free websites, editing old Facebook posts, and then falsely claiming copyright on original posts. This process is alarmingly simple and poses a threat to legitimate users. I have personally experienced multiple fake claims, and I know others who have faced similar challenges. If this continues, Facebook risks becoming inhospitable to genuine users, especially since these claimers often evade communication and use unauthorized email services. To address this, I suggest implementing stricter measures such as limiting post editing, requiring valid websites for claims, and requesting photo identification from claimants. These steps are crucial to safeguarding the platform and its users from abuse.

I am experiencing issues accessing Facebook on both my phone and laptop. Despite receiving identical codes multiple times and resetting my password twice, I continue to encounter login problems. Yesterday, after reporting spam and receiving a thank-you message from Facebook, I was unexpectedly logged out. Throughout the day, I have made numerous unsuccessful login attempts. I am unable to receive SMS messages or find the necessary code on my phone. The code generator tool is also inaccessible to me. When I tried entering the code sent to my email on my laptop, I received an error message indicating that it was not the code intended for my phone, which I am unable to view. Despite the option to receive a code via SMS on my phone, I am unable to access it. Your assistance in resolving this matter would be greatly appreciated.

I received a video from a friend that redirected me to an unrelated website on July 7th. Today, July 10th around 6:10 or 6:20 pm, chat heads of friends popped up quickly, expressing confusion. I notified my friend and dad that my account may have been compromised. When attempting to post a message on my messenger story, I was logged out with a "Session has expired" message. Please remove the virus video not from me, and safeguard the accounts of recipients. Provide login codes to those affected by the video and assist me by sending my Facebook login code via email.

My Facebook account was hacked twice in the last two days. Yesterday, I noticed some posts that I didn't make. I had trouble changing my password but managed to do it using my phone number. After logging in, I posted that my account was hacked. It seems a hacker might have been in a friend's account, claiming my account is still hacked and deleting my messages. I realized this was likely the hacker's doing and deleted the post. Later, I saw two more messages on my account that I didn't post, confirming I was hacked again. I changed my password once more, but I'm unsure if my account is secure. I can't find my friend's account; I suspect she blocked me. Additionally, the phone I use is acting up, and despite using tools to clean the memory and cache, it's not helping. I've installed a new iOS update, but the issues persist. I've previously complained to Facebook about privacy problems, feeling frustrated by their settings allowing acquaintances and unfamiliar friends to see my information.

My Facebook account was hacked, and the password was changed. Unfortunately, I no longer have access to the email addresses linked to the account. I've attempted to contact Microsoft, but they couldn't help as the security questions I'm being asked to answer I can't remember, since I haven't used these accounts in over 10 years. The phone number on the account is also outdated. I'm now attempting to access my account through my trusted contacts. I received the three codes and entered them, but when I tried to input new passwords, it stated they weren't strong enough. Then I received a message saying I was attempting too often and should try again later. Even after waiting over 24 hours, I'm still encountering the same message. I'm now being warned to slow down to avoid being blocked. This is my final attempt to regain access to my account, as I have important personal messages, including those from my late father. I urgently need assistance with this matter. I've submitted numerous issue reports without any response.

I've recently faced bullying and had to take legal action against David J Campbell for creating a group and posting inappropriate photos of me. It's been a distressing experience, and I've reported his behavior on Facebook to the authorities. According to the police, his actions violate Bill [redacted] in Ontario. Many others have reported him as well, and I believe he should be banned from Facebook to prevent further harm. David J Campbell is located in either Brampton or Alcona in Ontario, depending on what he claims on his Facebook profile.