Epic Games Customer Service Issues

I am having trouble with my android packaging in gradle/rungradle.bat file. I have tried several solutions without success. My PC specifications are 2.60 GHz, 4GB RAM, 320GB HDD, Full HD Intel HD Graphics, and an i5 processor. I have 1R7 codework, Unreal Engine 4.22, and Visual Studio [redacted] installed. While Windows packaging is error-free, the issue arises with android packaging. I am seeking suggestions to resolve this. Thank you for your assistance.

I am facing an issue with Android packaging in Unreal Engine 4.22. The gradle/rungradle.bat file is displaying an error. I have attempted various solutions to resolve this, but the error persists. Strangely, there are no errors during Windows packaging. I am utilizing Unreal Engine 4.22 and Visual Studio [redacted] codework 1r7 on my PC with a 2.60GHz Intel i5 processor, 320GB HDD, 4GB RAM, and Intel HD Graphics [redacted]. I have correctly configured the Android settings in the project settings and accepted the SDK license as instructed by Unreal Engine. Any guidance on how to resolve this would be greatly appreciated. Thank you for your assistance. I eagerly await your response.

I was in the middle of a creative game when suddenly, after playing for about 30 minutes, I was kicked out and received a strange error message mentioning something about machine ID, VPN, internet lag, or cheating. I am puzzled as to why I am receiving this error because I have not downloaded anything, injected, or hacked in this game. You can check my gaming history to confirm. I would like to understand why I was banned when I haven't engaged in any activities that would warrant such an error message.

Hello, I purchased an Xbox One for my daughter's birthday on September 7th. Unfortunately, during the setup, the wrong date of birth was entered, preventing her from playing due to age restrictions. The bundle included a Fortnite code, [redacted] V-Bucks, and one month of Xbox Live Gold. Microsoft suggested creating a new account, but I am reaching out to see if there is a way for her to reuse the download code. Thank you for any assistance you can provide.

I would appreciate speaking with someone without involving the BBB or a lawyer. Today my son had a violent outburst, damaging several items in our home and even physically harming his brother. He mentioned his frustration with not being able to play his favorite video game. This situation is overwhelming, and I urgently seek assistance to address it properly. My son is currently with his grandmother. I am in Ontario, Canada, and reaching out for help. Thank you in advance for your support. Melissa B. [redacted] [redacted] Ontario, Canada.

The conclusion of Fortnite Season X and the delayed start of Season 11 left many players, including my 15-year-old son with special needs, disappointed and confused. The countdown reached zero only to reveal a blue hole instead of the expected new season, causing frustration and sadness. My son, who finds solace and connection through Fortnite due to his disabilities, was particularly affected. It is disheartening that such a significant event was mishandled, impacting individuals who rely on the game for social interaction. Despite the anticipation, we may need to explore other alternatives as this experience has left my son and me feeling let down. I hope someone from Epic Games acknowledges these concerns, as there are many advocates who share my sentiments.

Hello, my name is Joel L. H. and I live in Sweden in the city of Gothenburg. I am 18 years old. Today, my Epic account was hacked and stolen from me. I am unsure how the hackers obtained my private information, but they did. They changed my email from "[redacted]" to something else... My account was also linked to my PlayStation account "[redacted]". I have been playing Fortnite since the first week (Season 1), so I have many rare skins as I purchased every Battle Pass for every season and always reached the maximum tiers. The most important skin is the OG Skull Trooper. Other than that, my account is valued over 30,[redacted] V-Bucks and has a combined season level of over [redacted]. Please help me! I can be reached at [redacted]. Thank you dearly.

I'm experiencing issues with my account on Epic Games. The email linked to my account displays a different name, similar to my Steam account. Additionally, I no longer have the option to install a game I previously purchased; instead, it prompts me to repurchase it. Despite requesting a new email for my account, I haven't received any assistance from Epic Games in over 14 hours. This lack of support is extremely frustrating, and I can't access my account associated with the username NO_SLACK_2-[redacted].

My Fortnite account has been compromised, and the associated email address is no longer accessible. The hacker changed my account name to Artigame675 on October 13, [redacted]. Due to the breach, I can no longer access my old email and rely on Facebook to log in. I am worried about the security of my personal information and the significant amount of money invested in the account. I kindly request to transfer my account to a new secure email address, [redacted] If that is not feasible, please consider deleting my account. For any communication, please use zy.belcher80@gmail. Thank you.

Hello, I'm Damontae, and I'm 12 years old. I'm reaching out because I recently learned about the ikonik skin ending on 10/31/19, so I didn't check again. Today, on October 18th, [redacted], my mom got a Samsung phone, the S10e. I followed all the steps, but the skin wasn't there. When I searched for the ikonik end date, I found out it ended on September 26th. I didn't realize it had ended. This is genuine; here is my mom's phone model number: SM-G970U. You can verify with AT&T if Eureka Dillard purchased an S10e on October 19th, [redacted], and if a boy was present. Please consider granting me the ikonik skin and dance in my account. My username is TheBlackG.O.A.T. I assure you of my discretion. If inquired, I will state my mom acquired the phone on September 20th, [redacted]. I really desire these items. Thank you.

I encountered an issue while using the Fortnite "ClientSettings Editor v1.5" software to adjust my sensitivities. After exporting my settings to the cloud, I received an error message stating: "Failed to Download Client Settings from the cloud. Saving of settings has been disabled for this session." Consequently, my settings are reset each time I try to load without the saving feature. I am seeking assistance on finding a backup of my configuration or resetting it on the cloud. I believe this process may require my Epic Games username, which is "Gabertag."

Hello, In the past month, I have generously gifted a friend approximately $[redacted].00 worth of store items and this month's Battle Pass. Additionally, I provided him with details for a prepaid Vanilla Visa card to purchase V-Bucks. Sadly, his Fortnite account has recently been disabled due to an alleged invalid payment. Despite my friend's efforts to recover the account by contacting Epic Games and providing all possible information, including 2-Step Verification, they claim he is not the rightful account holder. This is concerning, especially as the account holds significant value to him as a young streamer aspiring for sponsorship. If the account cannot be reinstated, I expect a refund for the money spent. Regrettably, I may seek a refund for my own game if these issues are not resolved promptly, and I will not hesitate to share a negative review highlighting Epic Games' mishandling of the situation. I genuinely appreciate your attention to this matter in resolving the errors.

Fanatical refunded my purchase of 'The Outer Worlds,' which I appreciate. In relation to my original Fortnite account, during a previous communication concerning 'The Outer Worlds,' I shared my frustration with their support team's delayed responses. Despite resolving issues on my own, I found myself seeking assistance multiple times, even after hours of online research. I also reiterated my concern about the unexplained block on my Fortnite account, emphasizing their lack of response to my previous inquiries for clarification. After expressing my grievances, I swiftly received a request for verification details regarding my original account. I promptly provided all the requested information and am currently in communication with their support team to address this matter. Summary: 1. My original Fortnite account was inexplicably blocked with no explanation or response to my inquiries. 2. I encountered difficulties redeeming my Fanatical 'The Outer Worlds' game code.

Hello, my name is Aaron J. Lobley. My son, Aaron R. Lobley, is having trouble with his account. When he initially set it up, he used his school student email address without my assistance. Unfortunately, the school system blocked his email, and he couldn't verify it. I'm trying to update his email to the one linked to his PlayStation account, which is [redacted] The email that's causing issues is [redacted] His display name is "arlobley," and I, as his father with the display name "gwuido81," oversee the account linked to my phone. Normally, I would advise him to create a new account, but we both purchased the "Save the World" mode and progressed far in the storyline. He mistakenly used the wrong email when he was 11. Is there a way to update his account email for 2-factor authentication purposes? Sent from Yahoo Mail on Android

Hello, someone stole my son's account with all his games and his email address. The person is using [redacted] They took over all the games that I purchased for my son with my card, which were over $[redacted]. The last purchase I made was for $10.61, and the next day we realized [redacted] had stolen all our information and taken over my son's games and email. I was the one who bought all those games with my card, which [redacted] has now taken from my son. He is very sad because he can't play his favorite games anymore, and it's not fair that someone heartless would steal what is his. Please help me recover my son's account or remove the games [redacted] took from him. I hope you can help me make my son smile again.

I have two Fortnite accounts on my Xbox One under the same email address. One account has cosmetics from season 4-8, and the other has season 10 cosmetics. I am attempting to merge the season 4-8 account with my primary account on PS4 but encounter an issue. When I log into my Epic Games account with the season 4-8 account, it redirects to the season 10 account, making it inaccessible. Both accounts were active before September [redacted] and are not disabled or banned. The email associated with my Xbox season 4-8 account is also connected to another Xbox account with season 10 content. I suspect this causes the redirection. I am seeking assistance in resolving this redirecting issue and merging the desired cosmetics onto my PS4 account while retaining the season 10 account. I have access to the necessary email addresses and can log into my Xbox to choose between the profiles. How can I successfully transfer the season 4-8 cosmetics to my PS4 account? Thank you, Epic.

For the past week, my Fortnite game on PS4 has been corrupted, preventing me from playing Save the World or Creative modes due to a recurring error message stating, "Cannot continue using this application because the data is corrupted." This issue arose during the Chapter 2 update, where it initially failed to download citing corruption. Despite successfully updating, subsequent updates triggered the problem. I have already uninstalled and reinstalled Fortnite twice to no avail. I reached out to PlayStation last Saturday, but have not received a follow-up. Today, in desperation, I contacted Epic Games about the same issue. Missing out on the Grave Digger for the second year in a row due to this technical difficulty is truly frustrating, and I feel helpless about resolving it.

I have a couple of questions and I need your help. On Saturday, October 26, a friend gifted me 6 $10 gift cards to buy the new COD Modern Warfare. While trying to purchase it, I didn't have enough money in my account to cover the tax. My friend later said I could spend the money as I wished, so I used $50 to buy V-Bucks. The next day, he and other clan executives threatened to report me and have my Epic Games account terminated if I didn't pay him back. Can they really do this even though I was given permission to use the money differently? I would appreciate a prompt response. Thank you. Best regards, - C.

My Epic Games account has been compromised. The email and password were changed. Previously, the account belonged to Oliver Clark with the display name Oli_. The password was 1Coolwebsurfer, and the email was [redacted] The phone number was [redacted], and the address was [redacted] 5th Avenue 2A, New York, NY [redacted]. Now, the display name is Wαvү Lokyy シʬ, and the current email is l***[redacted] I am unsure of the new email used. The connected accounts are Facebook and Twitch, both linked to [redacted] The Twitch account is Oliunderscore, and the Facebook account is Oliver Clark. Despite trying to revert the changes via Facebook, I am unable to do so. I am extremely anxious as I have invested thousands of dollars into this account.

I am encountering an issue with my PlayStation and Epic Games accounts. My original Epic account, "Fresh2xDeath," is not linking correctly to my PlayStation account, whereas a different Epic account, "Freshx2Death," is linking instead. Despite having the same email address associated with both, when I attempt to log in, it directs me to the newer account. I am seeking assistance in resolving this matter as I want all my gaming progress and data to be unified under my main PlayStation account, "Fresh2xDeath." The Epic Account IDs for each account are as follows: Main Account (Fresh2xDeath): 5d2e40ee2c754e109c0dec51097a6b76 Incorrect Account (Freshx2Death): 089ddf275a[redacted]4f3f77cb66410ab Any guidance on how to rectify this issue would be greatly appreciated. Thank you.