Craigslist Customer Service Issues

Archive 16

The following are issues that customers reported to GetHuman about Craigslist customer service, archive #16. It includes a selection of 20 issue(s) reported April 25, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I posted a Concession trailer for sale in various towns in TX, but my listings were flagged and removed within 30 minutes. I am confused as I followed all the rules. I had a local listing for 3 weeks with no issues, but I wasn't receiving calls, so I expanded to other areas. I noticed listings from other states on Craigslist; why am I being targeted? Additionally, I was searching for a classic car and noticed a drop in listings from over [redacted] to just 22 in 4 days under $[redacted]. Has there been a change in rules or a new moderator causing this? I have been a member for over a decade without any previous problems. Can you clarify why this is happening? Here is the link to my removed listing: [redacted]. Thank you, T.
Reported by GetHuman-texastom on jueves, 25 de abril de 2019 17:48
It is frustrating how some of my posts on Facebook have been removed without valid reasons. It seems there is bias against those who may have different political views. I believe in standing up against discrimination, and I will not be silenced. I plan to repost this message on various social media platforms. I am considering taking legal action against this politically correct discrimination. It would be helpful if Craigslist had a customer service number for direct communication. It is time for those who hide behind their screens to face the consequences of their actions. We will not back down from confronting this issue.
Reported by GetHuman2809826 on jueves, 25 de abril de 2019 18:14
Lately, all my posts keep getting flagged, even when I create new accounts. I think it began after I referred to a Japanese-made guitar as a "Jap strat," common slang among musicians for a Made in Japan guitar. I apologize if it's offensive; it's just music jargon. I'm not sure if it's also due to over-posting. I've never experienced this in 10 years. Can someone assist me, please? - Scottyinob
Reported by GetHuman-scottyin on jueves, 25 de abril de 2019 22:21
I posted a Concession trailer for sale in various towns in TX, and within roughly 10 minutes, all my posts were flagged and removed. I'm confused as to why this happened since I followed all the rules. I've had a local listing for the past few weeks without any issues. When I didn’t receive any calls, I thought posting in other towns would help. I've noticed listings from other states on Craig's list, so why am I being targeted? On a different note, I was searching for a classic car, and * days ago, there were over [redacted] listings under $[redacted], but now only about 50 remain. I've been using Craigslist for many years and have never seen so few listings in the Dallas area. Have the rules changed or is there a new person enforcing them? I've been a Craig's list member for over 15 years without any problems until now. Can you please explain what happened? This is the link I received for my listing: [redacted]
Reported by GetHuman-texastom on jueves, 25 de abril de 2019 23:15
I am a single white man, 64 years old, located in Mesa, Arizona, seeking a female travel partner. I am retired and eager to explore destinations within the USA and on cruises. Having a companion to share these adventures with is something I value. Let's travel together and enjoy the journey!
Reported by GetHuman-rmarcs on viernes, 26 de abril de 2019 2:24
While browsing the NYC activity tab, I noticed an excessive amount of inappropriate content such as sexual explicit language, suggestive references, and solicitations for sex. I suggest implementing a filter to flag and prevent the use of such language on the platform. It would be beneficial to update the Terms of Use to explicitly prohibit this behavior. Please consider my feedback to maintain a safe and respectful online environment. Thank you. [redacted]
Reported by GetHuman-bnnhpkns on viernes, 26 de abril de 2019 19:31
Beware of the fraudulent listings offering English Bulldog puppies for re-homing in Provo/Orem. The scammers are pretending to give away puppies for free but ask for shipping fees after gaining your trust. They lure you in by claiming to care about finding a loving home for the puppies, but it's all a scheme to get money out of unsuspecting individuals. The email address used in this scam is [redacted], and they might use different names like French Alana Johnson. Don't fall for this deceitful con and avoid sharing personal information or sending any money to these scammers. Be cautious and remember that if something seems too good to be true, it probably is. Stay vigilant and protect yourself from these puppy re-homing scams.
Reported by GetHuman2820016 on sábado, 27 de abril de 2019 13:09
I purchased two Milwaukee Bucks versus Boston Celtics round 2 game 1 tickets along with a parking pass for $[redacted] from a seller named Rashawn Breon Burton. Unfortunately, the transaction did not go through, and now I'm unable to contact him. My bank has advised me to close my account for a fraud investigation, but I'm hoping to resolve this without involving the authorities. My daughter, who is 11 years old, was looking forward to attending her first big game after recovering from an illness. Seller's contact: Rashawn Breon Burton Phone: [redacted] Craigslist listing: Boston Celtics vs Milwaukee Bucks Game 1 - $[redacted] (Milwaukee, WI) Date: Sunday, [redacted]-04-28 Seats: Lower baseline [redacted], 4 tickets available Venue: Fiserv Forum For more information, you can reach out to the seller through the email provided in the Craigslist ad.
Reported by GetHuman2820402 on sábado, 27 de abril de 2019 14:28
I am having trouble renewing my ad as the link I received via email doesn't work. Despite not reaching the 30-day mark, my ad now shows as expired. The only option I see is to repost for $5. I reported this issue to Craigslist a week ago but haven't heard back. I initially posted my car ad on March 31, [redacted], in Tucson, Arizona. I used to renew it every 2 days, but now I can't. Last Saturday, I searched for my post but couldn't find it among the 3,[redacted] listed cars. To my surprise, when I specifically searched for it, it appeared as posted on April 7th. No one was viewing my ad, so I'm considering deleting it and creating a new one.
Reported by GetHuman2821730 on sábado, 27 de abril de 2019 19:08
Recently, I've noticed a change in how Craigslist displays search results for specific vehicles like the Chevy Monte Carlo. Until last Thursday, I could easily search and find multiple listings in my surrounding areas, but now, only a couple show up, leaving out many potential options. This change is frustrating as it limits the visibility of items for sale, leading to reduced usage of the platform. What's even more annoying is that dealers are reposting the same ads multiple times, causing unnecessary clutter. This alteration is hindering my ability to make successful purchases, and adjusting my search settings hasn't helped. I feel like Craigslist is becoming less user-friendly with these deceptive changes, reminiscent of what Apple has done in the past. What is the rationale behind these alterations?
Reported by GetHuman2824373 on domingo, 28 de abril de 2019 11:38
I posted a warning about a room rental in Henderson for $[redacted] on 4/26, but I can't find it on the site. I’m willing to adjust the content if necessary, but I believe people should be informed about the situation. The person renting the room has cheated me, is unwell, and has a history of not returning deposits. He mentioned having 22 different women tenants within 2 years. Why isn't this warning visible in the Henderson room rentals section? I’m eager to know what I need to do to ensure this important warning gets published. A friend forwarded me an email sharing “Mike's” listing where he advised people to be cautious around this individual. Allegedly, he possesses three firearms, one of which was involved in an assault with a deadly weapon incident during his arrest.
Reported by GetHuman1911818 on domingo, 28 de abril de 2019 18:38
I've been trying to post a listing for a collection of gift items I'm selling together. Initially, I listed it under Collectibles, where it was approved. However, I realized it might be better suited under Business Opportunities for those looking to sell online or in a store. My listings for the gift items were placed under Collectibles, but I would like to have them listed under Business. The items in my collection are not restricted in any way.
Reported by GetHuman2827343 on lunes, 29 de abril de 2019 2:05
I was scammed on Craigslist while trying to buy a used cargo trailer. I need assistance to track down the fraudster and put a stop to their activities. Can anyone guide me on providing additional information to help track this person or organization? Are there any analytics your fraud department uses to trace scammers? Best, P. Donohoe --- Hello, I am interested in your Craigslist listing for the "perfect wagon." I am from Austin and am looking to come to Houston after the storms pass today. If the trailer is still available by Wednesday evening, I would like to drive to Houston to purchase it. Does the trailer have valid Texas registration and inspection, or would I need to get temporary plates? Thank you, Phil Donohoe
Reported by GetHuman2830380 on lunes, 29 de abril de 2019 15:48
Hello, I'm experiencing an issue where whenever I list Apple MacBook-related items on Craigslist, they get flagged. I'm unsure if this is due to Craigslist itself or if a competitor is auto-flagging my posts. I've been using Craigslist trouble-free for almost ten years until now. Whether it's automated flagging by Craigslist's system or a program online targeting competitors, it's causing inconvenience. Thank you, Mike
Reported by GetHuman-gioscine on lunes, 29 de abril de 2019 16:41
I have made multiple attempts to contact you with no success. The two contact numbers provided only lead to recorded messages. I initially posted a listing for items I wish to sell under COLLECTIBLES / Antiques and then decided to move it to the BUSINESS category. However, upon doing so, all the listings were labeled as "REMOVED." I urgently need assistance in resolving this issue and having the "Removed" status lifted so my listing can proceed. I am unsure why this change caused the listings to be flagged, as there were no issues when it was under a different category. Kindly visit my site and remove the flag for me. This has never occurred before, and I am perplexed by the situation after reviewing your terms and finding no violations on my part. Your help with this matter is greatly appreciated.
Reported by GetHuman2827343 on lunes, 29 de abril de 2019 21:35
**Update on the Problem: My husband is unwell (has dementia) and it took us until now to understand the note you sent with instructions to Edit, Publish, Delete. Kindly restore our initial date to April 30, so we don't miss the 7-day period. I believed I posted an ad this weekend, but I cannot locate it online now. Could you assist me with that? The problem remains unsolved as I still cannot see my ad. Can you provide any help?
Reported by GetHuman-honeytre on lunes, 29 de abril de 2019 21:40
Hello, my name is Terry. I have been having issues with someone repeatedly flagging my Padres ticket advertisements on Craigslist. Last week, my [redacted] account was flagged, so I created a new account [redacted], which is now facing the same problem. Despite following all the rules, my ads are being taken down within a short period of posting. I have been selling tickets on Craigslist without any issues for years, but this sudden flagging is concerning. I have already provided ID numbers in a previous email to Craigslist, but have not received any response. I am seeking assistance to resolve this matter and prevent further interference with my ads. Thank you for your help in addressing this issue promptly.
Reported by GetHuman-tbucknum on lunes, 29 de abril de 2019 22:00
Hello, I have tried reaching out to you several times without success. A few weeks ago, I listed an item under Collectibles/Antiques but now I believe it fits better under Business Opportunities. Unfortunately, when I try to switch the category, it shows as "removed." I need assistance to resolve this so I can sell my merchandise. Please help me move these listings from "removed" to active status. Thank you. Marilyn Morrison ([redacted])
Reported by GetHuman2827343 on martes, 30 de abril de 2019 1:21
Regarding item [redacted], the [redacted]'s Birdseye Maple Bedroom Set, I had it posted for weeks until it was suddenly flagged. Despite rewording the post multiple times, it continues to be flagged. Prior to the flagging, there was a scam attempt where an individual sent a fake cashier's check for more than the listed amount. Thankfully, my Credit Union's fraud department caught this. Soon after, the flagging started. I suspect the scammer may be involved, as none of my other posts are affected. I've used CL for years and this is the first time this has happened. I hope to relist the Bedroom Set. After learning more about scams, I will now only accept cash from interested buyers. Thank you for your attention to this issue. Regards, Bill G
Reported by GetHuman-bgoose on martes, 30 de abril de 2019 14:16
I have been experiencing ongoing harassment for months from an individual who has been sending disrespectful emails and texts, including altering my Craigslist listing from $40 to free with my contact information. This concerning behavior has escalated, and I fear for my safety as a recent widow and senior citizen. I seek assistance in putting a stop to these actions, as I suspect this individual may continue targeting my future listings. The altered post includes information about a jig saw for sale, emphasizing its features and excellent condition, along with the phone number [redacted] for contact purposes.
Reported by GetHuman-helloslo on miércoles, 1 de mayo de 2019 15:00

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