YUM! Brands, Inc. Customer Service

Phone Number & Contact Info

YUM! Brands, Inc.'s Best Phone Number

502-874-8300
Calls Customer Service·Most popular YUM! Brands, Inc. number
Q:

How do I talk to a live human at YUM! Brands, Inc.?

A:Calling this YUM! Brands, Inc. number should go right to a real human being.
Q:

Does YUM! Brands, Inc. offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-5pm EST. The least busy day is Thursday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this YUM! Brands, Inc. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this YUM! Brands, Inc. number should go right to a real human being
In fact, much of this information on this page is superfluous because this YUM! Brands, Inc. phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

YUM! Brands, Inc. operates the call center for this 502-874-8300 phone number Mon-Fri 8am-5pm ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 173 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this YUM! Brands, Inc. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like YUM! Brands, Inc. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call YUM! Brands, Inc. is Thursday. The most busy day to call is Tuesday. Again, this is based on a sample of 173 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Tuesday.

The best time to call YUM! Brands, Inc.

In summation, the best day to call YUM! Brands, Inc. is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that YUM! Brands, Inc. staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call YUM! Brands, Inc.

If you have time to do a bit of reading before you call YUM! Brands, Inc., we recommend you read over some of our problem-specific articles.

What is YUM! Brands, Inc.?

YUM! Brands, Inc. is a global fast food company that operates and franchises various well-known brands such as KFC, Pizza Hut, and Taco Bell. With a strong presence in over 150 countries and territories, YUM! Brands is a leader in the fast food industry. The company has a diverse portfolio of brands that cater to different consumer preferences, offering a wide range of cuisine options. YUM! Brands focuses on delivering high-quality and convenient dining experiences to its customers. It also emphasizes innovation and adapting to local tastes and preferences in different regions around the world. By partnering with franchisees, YUM! Brands has been able to expand its global reach and maintain its position as a leading fast food company.

When was YUM! Brands, Inc. founded?

YUM! Brands, Inc. was founded on October 7, 1997. It was formed as a spinoff from the well-known fast-food restaurant company, PepsiCo. The decision to create a separate company was made to focus on YUM!'s international expansion and growth opportunities. The company quickly became a global leader in the fast-food industry with its iconic brands such as KFC, Pizza Hut, and Taco Bell. YUM! Brands, Inc. operates a vast network of restaurants worldwide, serving millions of customers every day. With a strong commitment to delivering quality food and exceptional customer service, YUM! Brands continues to thrive and shape the global fast-food landscape.

Which brands fall under YUM! Brands, Inc.?

YUM! Brands, Inc. is the parent company of several well-known restaurant brands. Some of the prominent brands that fall under YUM! Brands, Inc. include KFC (Kentucky Fried Chicken), Taco Bell, Pizza Hut, and The Habit Burger Grill. KFC is a globally recognized brand specializing in delicious fried chicken and various chicken-based dishes. Taco Bell is a popular fast-food chain offering Mexican-inspired cuisine like tacos, burritos, and quesadillas. Pizza Hut is a renowned pizza chain known for its wide range of pizza varieties and menu options. The Habit Burger Grill is a fast-casual restaurant serving high-quality burgers, sandwiches, and salads. These powerhouse brands collectively make up the impressive portfolio of YUM! Brands, Inc.

Top YUM! Brands, Inc. customer service problems

Click the link above to get answers to just about any YUM! Brands, Inc. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call YUM! Brands, Inc. is extracted from issues that customers have reported to GetHuman.
YUM! Brands, Inc. issues reported to GetHuman

Conclusion and closing notes

This is YUM! Brands, Inc.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a YUM! Brands, Inc. agent. This phone number is YUM! Brands, Inc.'s best phone number because 1,038 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 502-874-8300 include Where to buy, Complaint, Safety concern, Returns, Product information and other customer service issues. Rather than trying to call YUM! Brands, Inc. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, YUM! Brands, Inc. has 1 phone number. It's not always clear what is the best way to talk to YUM! Brands, Inc. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for YUM! Brands, Inc.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like YUM! Brands, Inc.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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