Xilinx Inc. Customer Service

Phone Number & Contact Info

Xilinx Inc.'s Best Phone Number

408-559-7778
Calls Customer Service·Most popular Xilinx Inc. number
Q:

How do I talk to a live human at Xilinx Inc.?

A:Press 0.
Q:

Does Xilinx Inc. offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-5pm PST. The least busy day is Tuesday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Monday, and the shortest are on Thursday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Xilinx Inc. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0

What are the hours and when should I call?

Xilinx Inc. operates the call center for this 408-559-7778 phone number Mon-Fri 8am-5pm PT. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 34 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Xilinx Inc. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Xilinx Inc. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Xilinx Inc. is Tuesday. The most busy day to call is Friday. Again, this is based on a sample of 34 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Monday.

The best time to call Xilinx Inc.

In summation, the best day to call Xilinx Inc. is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Xilinx Inc. staffs the call center well on Tuesday.

Why Customers Call Xilinx Inc.

If you have time to do a bit of reading before you call Xilinx Inc., we recommend you read over some of our problem-specific articles.

What is the warranty for Xilinx Inc. products?

Xilinx Inc. products come with a limited warranty. The duration and terms of the warranty may vary depending on the specific product and its intended use. Generally, Xilinx provides a one-year warranty from the date of purchase. This warranty ensures that the product will be free from defects in material and workmanship under normal use. If a defect arises during this warranty period, Xilinx will, at its discretion, repair or replace the product or provide a refund. However, the warranty does not cover damages resulting from misuse, modifications, accidents, or unauthorized repairs. It is advisable to review the specific warranty terms and conditions outlined in Xilinx's warranty documentation accompanying the product for a comprehensive understanding of the coverage provided.

What is Xilinx Inc. and what do they do?

Xilinx Inc. is a global leading provider of programmable logic solutions. They specialize in field-programmable gate arrays (FPGAs) and programmable SoCs (system-on-chips) that enable their customers to innovate and differentiate their products. Xilinx's devices are highly flexible, allowing designers to create customized hardware accelerators to meet specific application requirements. They offer a comprehensive portfolio of silicon devices, development tools, and software for both hardware and software developers. Xilinx's solutions find applications in various industries, including data centers, automotive, aerospace, industrial, wireless, and more. With their advanced technology, Xilinx empowers companies to rapidly build high-performance, efficient, and intelligent systems that address the ever-increasing demands of the modern world.

What products does Xilinx Inc. offer?

Xilinx Inc. offers a comprehensive range of products that cater to diverse technology requirements. They specialize in the development and production of adaptable and customizable semiconductors, particularly Field-Programmable Gate Arrays (FPGAs) and System-on-Chips (SoCs). These devices enable customers to accelerate the development and implementation of various electronic systems, such as data centers, artificial intelligence applications, advanced driver-assistance systems, and more. Moreover, Xilinx provides associated development tools, software frameworks, and IP cores to facilitate seamless integration and quick deployment of their products. With a focus on high-performance computing, Xilinx ensures their offerings can cater to a wide spectrum of industries, including aerospace, automotive, telecommunications, healthcare, and industrial automation. With their cutting-edge technologies, Xilinx empowers businesses to achieve greater efficiency, flexibility, and innovation in their electronic systems.

Top Xilinx Inc. customer service problems

Click the link above to get answers to just about any Xilinx Inc. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Xilinx Inc. is extracted from issues that customers have reported to GetHuman.
Xilinx Inc. issues reported to GetHuman

Conclusion and closing notes

This is Xilinx Inc.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Xilinx Inc. agent. This phone number is Xilinx Inc.'s best phone number because 204 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 408-559-7778 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Xilinx Inc. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Xilinx Inc. has 1 phone number. It's not always clear what is the best way to talk to Xilinx Inc. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Xilinx Inc.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Xilinx Inc.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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