Wells Fargo Automotive Finance Customer Service

Phone Number & Contact Info

Wells Fargo Automotive Finance's Best Phone Number

800-289-8004
Toll-free·Calls Customer Service·Most popular Wells Fargo Automotive Finance number
Free tools for easier calling
Q:

How do I talk to a live human at Wells Fargo Automotive Finance?

A:Press 1 for English and then press 0 for operator several times in a row and you get transferred to someone right away, no waiting! Our free phone can also navigate phone menus to get a live human at Wells Fargo Automotive Finance for you.
Q:

Does Wells Fargo Automotive Finance offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Monday, and the shortest are on Wednesday. You can skip the hold time for free.

Wells Fargo Automotive Finance Customer Phone Numbers

Pay by Phone

800-559-3557
Toll-free · 24 hours, 7 days · Just wait. No call-back after hours · · Free tools available: Talk for me, Skip the wait, Schedule my call

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Wells Fargo Automotive Finance below.

Let us call and talk to Wells Fargo Automotive Finance for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Wells Fargo Automotive Finance phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 for English and then press 0 for operator several times in a row and you get transferred to someone right away, no waiting!
Below are some clips we've found from Wells Fargo Automotive Finance's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Welcome to Wells Fargo. For online information regarding your Wells Fargo auto account, please visit our website at wells fargo dot com. To continue in English, press one. This call may be monitored or recorded. If you would like to receive written communications from Wells Fargo Auto in an alternative format, in compliance with the Americans with Disabilities Act. In order for us to better assist you, please have your account number, Social Security number, or tax identification number available. To inquire using your account number, press one. To inquire using your Social Security number or tax identification number, press two."
Excerpt from a call with Wells Fargo Automotive Finance
Wednesday, February 21, 2024 11:04 PM

They may ask you to enter information with the dial pad

"Welcome to Wells Fargo. For online information regarding your Wells Fargo auto account, please visit our website at wells fargo dot com. To continue in English, press one. This call may be monitored or recorded. If you would like to written communications from Wells Fargo Auto in an alternative format in compliance with the Americans with Disabilities Act. In order for us to better assist you, please have your account number, Social Security number, or tax identification number available.
To inquire using your account number, press one.
To inquire using your Social Security number or tax identification numb Please enter your Social Security number or tax identification number."
Excerpt from a call with Wells Fargo Automotive Finance
Wednesday, May 15, 2024 3:52 PM

What are the hours and when should I call?

Wells Fargo Automotive Finance operates the call center for this 800-289-8004 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 219 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Wells Fargo Automotive Finance call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Wells Fargo Automotive Finance phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Wells Fargo Automotive Finance staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Wells Fargo Automotive Finance is Sunday. The most busy day to call is Tuesday, which averages 285% more phone calls by comparison. Again, this is based on a sample of 219 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Busiest
Wed
Thu
Fri
Sat

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Monday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Wells Fargo Automotive Finance

In summation, the best day to call Wells Fargo Automotive Finance is Monday.

Why Customers Call Wells Fargo Automotive Finance

If you have time to do a bit of reading before you call Wells Fargo Automotive Finance, we recommend you read over some of our problem-specific articles.

What is Wells Fargo Automotive Finance?

Wells Fargo Automotive Finance is a division of Wells Fargo, one of the largest banks in the United States. It provides financing solutions for automotive loans to help customers purchase new or used vehicles. With a wide range of loan options available, Wells Fargo Automotive Finance offers competitive interest rates and flexible repayment terms. Customers can choose to finance their vehicles through dealerships or apply for an auto loan directly with Wells Fargo. The division also offers refinancing options for customers looking to lower their monthly payments or interest rates on existing auto loans. Wells Fargo Automotive Finance aims to make the car-buying process easier and more accessible for individuals and families.

What are the interest rates for Wells Fargo Automotive Finance?

The interest rates for Wells Fargo Automotive Finance vary depending on several factors such as the customer's creditworthiness, loan term, and the type of vehicle being financed. Since interest rates fluctuate regularly, it is best to contact a Wells Fargo representative or visit their website to get the most up-to-date information specific to your circumstances. Wells Fargo strives to offer competitive interest rates to help customers secure auto financing that fits their budgets and financial goals.

What are the eligibility criteria for Wells Fargo Automotive Finance?

To be eligible for Wells Fargo Automotive Finance, applicants must meet certain criteria. Firstly, individuals must be at least 18 years old or the age of majority in their state. Secondly, they need to have a valid U.S. driver's license and provide proof of insurance. Additionally, applicants must have a minimum monthly income of $1,500 before taxes and other deductions. They may also need to provide proof of income, such as recent pay stubs or tax returns. A satisfactory credit history is required, and the specific credit criteria may vary depending on the loan. Finally, the vehicle being financed must be intended for personal use only and cannot exceed a certain age or mileage limit. Meeting these eligibility requirements will increase the likelihood of obtaining automotive financing from Wells Fargo.

Top Wells Fargo Automotive Finance customer service problems

Click the link above to get answers to just about any Wells Fargo Automotive Finance customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Wells Fargo Automotive Finance, and their purpose. Are any of these similar to the reason you are trying to call?
Unsure of connection: "Hello?"
- From a call lasting 5m 20s , May 15, 2024 3:52 PM
Requesting payoff documentation: "I'm trying to get the paper that shows where the vehicle was paid off, but I can't find the paperwork."
- From a call lasting 5m 55s , Mar 22, 2024 7:34 PM
Payment date confirmation: "I was calling to see what date did I put to pay that nine hundred dollars."
- From a call lasting 7m 26s , Feb 21, 2024 11:04 PM
Information about why customers call Wells Fargo Automotive Finance is extracted from issues that customers have reported to GetHuman.
Wells Fargo Automotive Finance issues reported to GetHuman

Conclusion and closing notes

This is Wells Fargo Automotive Finance's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Wells Fargo Automotive Finance agent. This phone number is Wells Fargo Automotive Finance's best phone number because 6,618 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-289-8004 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call Wells Fargo Automotive Finance first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Wells Fargo Automotive Finance has 2 phone numbers. It's not always clear what is the best way to talk to Wells Fargo Automotive Finance representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Wells Fargo Automotive Finance. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Wells Fargo Automotive Finance. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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