Does Waste Connections Inc. offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 9am-5pm EST.The least busy day is Monday, and the most busy day is Wednesday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Thursday, and the shortest are on Monday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Waste Connections Inc. below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Waste Connections Inc. phone number to document the phone system.
Here is how our research team describes the way the Waste Connections Inc. phone system greets you: Thank you for calling Waste Connections. Press 1 for English, press 2 for Spanish, press 3 for French. Press 1 for online bill pay, press 3 for employment opportunities, press 4 if you are an employee, press 5 for all other questions, or please hold the line for the operator.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1 for English, then wait on the line for an operator.
Below are some clips we've found from Waste Connections Inc.'s phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Waste Connections.
Press one for English. Press two for Spanish.
Press three for French."
Excerpt from a call with Waste Connections Inc.
Monday, February 12, 2024 8:40 PM
The first phone menu
"Thank you for calling Waste Connections.
Our corporate office is currently closed. If you are a customer of Waste connections and would like to be connected to a customer service representative at your local office, press one.
If you are a customer of Waste Connections and need assistance with our online bill paid, press two."
Excerpt from a call with Waste Connections Inc.
Monday, June 3, 2024 5:30 AM
After you press 1
"Press three for French.
To speak to an office in your area, press one.
For online bill pay, press three.
For employment opportunities, press four."
Excerpt from a call with Waste Connections Inc.
Thursday, March 21, 2024 2:33 PM
What are the hours and when should I call?
Waste Connections Inc. operates the call center for this 877-288-9269 phone number Mon-Fri 9am-5pm ET.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 476 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Waste Connections Inc. call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Waste Connections Inc. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Waste Connections Inc. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Waste Connections Inc. is Monday.The most busy day to call is Wednesday.Again, this is based on a sample of 476 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Thursday.
In summation, the best day to call Waste Connections Inc. is Monday.In this case, it's a no-brainer. Monday is not only the least busy day for calling this Waste Connections Inc. number, but it is also the day with the shortest hold times.
Why Customers Call Waste Connections Inc.
If you have time to do a bit of reading before you call Waste Connections Inc., we recommend you read over some of our problem-specific articles.
Waste Connections Inc. handles a wide range of waste materials, including but not limited to household waste, municipal solid waste, construction and demolition debris, industrial waste, and hazardous waste. We are equipped to handle both non-hazardous and hazardous waste safely and responsibly. Our services extend to commercial, residential, and industrial customers, offering waste collection, recycling, and disposal solutions. In addition, we have specialized facilities and expertise for handling specific waste streams, such as medical waste, electronic waste, and organic waste. Our goal is to provide comprehensive waste management services while adhering to strict environmental regulations and promoting sustainable practices. We continually invest in advanced technologies and best practices to efficiently manage waste materials and minimize their impact on the environment.
No, Waste Connections Inc. does not provide hazardous waste disposal services. We specialize in solid waste management and collection, offering comprehensive waste solutions for residential, commercial, and industrial customers. While we handle various types of non-hazardous waste, such as municipal solid waste and recyclables, we do not handle or dispose of hazardous materials. To ensure the safe and proper disposal of hazardous materials, we recommend contacting specialized companies or organizations equipped to handle and dispose of hazardous waste in compliance with local regulations. Our focus remains on providing efficient and environmentally responsible waste management services for our customers' non-hazardous waste needs.
Waste Connections Inc. provides waste management services to various areas across the United States and Canada. In the United States, we have a comprehensive presence in over 40 states, including major metropolitan areas such as Houston, Denver, and Seattle. Additionally, we serve rural communities and smaller towns, ensuring that waste collection and disposal services are available to all. In Canada, we operate in six provinces, including British Columbia, Alberta, and Ontario, serving both urban and rural areas. Our extensive network allows us to offer a wide range of services, including residential, commercial, and industrial waste collection, recycling programs, and landfill operations. With our commitment to customer satisfaction and responsible waste management, we strive to serve the diverse needs of the communities we operate in.
Click the link above to get answers to just about any Waste Connections Inc. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Waste Connections Inc., and their purpose. Are any of these similar to the reason you are trying to call?
Requesting to speak to representative: "May I have a representative, please?"
- From a call lasting 1m 21s , Feb 12, 2024 8:40 PM
Information about why customers call Waste Connections Inc. is extracted from issues that customers have reported to GetHuman.
As a last, sometimes only, resort- Waste Connections Inc. customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Waste Connections Inc.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Waste Connections Inc. agent. This phone number is Waste Connections Inc.'s best phone number because 2,856 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-288-9269 include and other customer service issues. Rather than trying to call Waste Connections Inc. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Waste Connections Inc. has 1 phone number. It's not always clear what is the best way to talk to Waste Connections Inc. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Waste Connections Inc.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Waste Connections Inc.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.