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The Baltimore Sun Customer Service

Phone Number & Contact Info

The Baltimore Sun's Best Phone Number

888-539-1280
Toll-free·Calls Customer Service·Most popular The Baltimore Sun number
Free tools for easier calling
Q:

How do I talk to a live human at The Baltimore Sun?

A:Just wait. Our free phone can also navigate phone menus to get a live human at The Baltimore Sun for you.
Q:

Does The Baltimore Sun offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Friday, and the shortest are on Wednesday. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for The Baltimore Sun below.

Let us call and talk to The Baltimore Sun for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this The Baltimore Sun phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Just wait
Below are some clips we've found from The Baltimore Sun's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Baltimore Sun customer service. Did you know that you can manage your account online to do things like report a complaint, put your account on a temporary hold, change your address, and even view or pay your bill online? It's easy. Just visit us at baltimore sun dot com forward slash customer service. If you choose to self-service through the automated phone system, please listen to the main menu before making your selection."
Excerpt from a call with The Baltimore Sun
Monday, September 9, 2024 5:00 PM

What are the hours and when should I call?

The Baltimore Sun operates the call center for this 888-539-1280 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 63 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the The Baltimore Sun call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this The Baltimore Sun phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like The Baltimore Sun staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call The Baltimore Sun is Sunday. The most busy day to call is Friday, which averages 275% more phone calls by comparison. Again, this is based on a sample of 63 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Busiest
Sat

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Friday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call The Baltimore Sun

In summation, the best day to call The Baltimore Sun is Monday.

Why Customers Call The Baltimore Sun

If you have time to do a bit of reading before you call The Baltimore Sun, we recommend you read over some of our problem-specific articles.

Is there a mobile app for The Baltimore Sun?

Yes, there is a mobile app available for The Baltimore Sun. The app allows users to stay up to date with the latest news, articles, and events happening in and around Baltimore. It provides a convenient and user-friendly platform to access the newspaper's content on the go. The app offers a seamless reading experience, with customizable options for personalized news alerts and notifications. With features like offline reading, sharing articles, and saving favorite content, it ensures that users can access The Baltimore Sun anytime, anywhere. The mobile app is available for both iOS and Android devices, making it accessible to a wide range of users.

Can I share articles from The Baltimore Sun on social media?

Yes, you can easily share articles from The Baltimore Sun on social media platforms. We encourage you to share our content with your friends, family, and followers. Sharing can be done by utilizing the social media icons available on our website, including Facebook, Twitter, LinkedIn, and more. We also offer the option to send the article via email or WhatsApp. Sharing helps us spread awareness and engage a wider audience. However, it's important to note that some articles may require a subscription to access. So, whilst sharing is permitted, the availability of the shared article may vary. Nonetheless, we appreciate your support in sharing our articles across social media platforms.

Top The Baltimore Sun customer service problems

Click the link above to get answers to just about any The Baltimore Sun customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call The Baltimore Sun is extracted from issues that customers have reported to GetHuman.
The Baltimore Sun issues reported to GetHuman

Conclusion and closing notes

This is The Baltimore Sun's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a The Baltimore Sun agent. This phone number is The Baltimore Sun's best phone number because 276 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-539-1280 include Delivery problem, Cancel subscription, Complaint, Lower my bill and other customer service issues. Rather than trying to call The Baltimore Sun first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, The Baltimore Sun has 1 phone number. It's not always clear what is the best way to talk to The Baltimore Sun representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for The Baltimore Sun. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like The Baltimore Sun. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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