RCN Phone Number

Call RCN customer service faster with GetHuman

Customer service
Moving & Address Change Concierge
Current Wait: 23 mins (9m avg)
Hours: 24 hours, 7 days; best time to call: 2pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: After the Spanish part; Press 1 to use the phone number you're calling from, or Press 2 to enter your own number; If you wait, you will have the option to enter your account number; Press 2 for "Billing Inquiry" to speak to a representative

Reasons customers like you called recently

Want to cancel service
rovi cable tv not working.....rovi starts to process, then drops out.**(internet is fin...
Internet outage. New modem. Setup new modem on network.
In recent months my Verizon bill has gone up to * *** hours everything we started at...
Verizon has gotten too expensive for me to keep
I have a very old cable box on an old tv. I know have upgraded to a flat screen Samsung...
Broken cable no tv nor communication to TIVO, technician was scheduled, maybe having tr...
My internet is not working. We're wondering if there is an outage in our area. We're in...
I just had my system changed over and some of the channels I had said I wanted to make...
I would like to put my account on seasonal hold.
Internet has not been working for a few hours. Unplugged everything and plugged back in...
Need to update MAC on new modem for account
I need info about internet services
I think I need to test a signal to see if it can go through. Because the data buttons o...
See more recent reasons for calling

Help me with my issue

Customer Number 877-726-2455 - by the Numbers

Phone number to dial877-726-2455
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial2pm
Navigate phone maze to a humanAfter the Spanish part; Press 1 to use the phone number you're calling from, or Press 2 to enter your own number; If you wait, you will have the option to enter your account number; Press 2 for "Billing Inquiry" to speak to a representative
Average wait
Current wait23
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, chat, web, twitter
Quality of communication72%
Quality of help79%
Customer votes3,817
Information last updatedMon Jan 23 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

RCN's Best Toll-Free/800 Customer Phone Number

This is RCN's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a RCN agent. This phone number is RCN's Best Phone Number because 33,726 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-726-2455 include Cancel service, Billing/Payments, No service, Tech support, I'm moving and other customer service issues. The RCN call center that you call into has employees from Richardson, TX / Argentina and is open 24 hours, 7 days according to customers. In total, RCN has 5 phone numbers. It's not always clear what is the best way to talk to RCN representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting RCN - by phone or otherwise

While 877-726-2455 is RCN's best toll-free number, there are 8 total ways to get in touch with them. The next best way to talk to their customer support team , according to other RCN customers, is by calling their 800-746-4726 phone number for their Billing department. Besides calling, the next favorite option for customers looking for help is via 800-746-4726 for Billing. If you think this information is inaccurate or know of other ways to contact RCN please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for RCN.

What is GetHuman's Relationship to RCN?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like RCN. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

RCN Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All RCN contacts
RCN Phone NumberBEST
RCN Live Chat
RCN Help Desk
RCN on Twitter
General customer information

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