RCN Phone Number

Call RCN customer service faster with GetHuman

Customer service
Current Wait: 19 mins (13m avg)
Hours: 24 hours, 7 days; best time to call: 3:45pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: After the Spanish part; Press 1 to use the phone number you're calling from, or Press 2 to enter your own number; If you wait, you will have the option to enter your account number; Press 2 for "Billing Inquiry" to speak to a representative

Reasons customers like you called recently

Need to change my services.
Service to get disrupted- want to pay but need to ensure service will not be interrupted
I need to replace my remote control. Can I go to a service center in Brooklyn to get a...
New customer can’t sign up for my account yet because I don’t have a pin. Need to add r...
My internet isn’t working
My name is Igor Patrin,my son removed to the other appointment.I can pay $** dollars fo...
Poor internet connection
Remove cable wire from house. Massachusetts *****
Want to possibly change my internet home phone account
No internet *Have rebooted *No lights on modem
Horrible technician. Moved last Thursday. Technician explained nothing. Then I calle...
Wifi constantly turns off also signal is weak no matter what. My understanding was this...
I have been experiencing consistent service outages since I first joined RCN. Need a re...
My remote control has stopped working. I changed the batteries, but it still does not...
WiFi not working and password isn’t working
See more recent reasons for calling

Help me with my issue

Customer Number 877-726-2455 - by the Numbers

Phone number to dial877-726-2455
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial3:45pm
Navigate phone maze to a humanAfter the Spanish part; Press 1 to use the phone number you're calling from, or Press 2 to enter your own number; If you wait, you will have the option to enter your account number; Press 2 for "Billing Inquiry" to speak to a representative
Average wait
Current wait19
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, chat, web, twitter
Quality of communication83%
Quality of help50%
Customer votes3,846
Information last updatedFri Nov 26 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

RCN's Best Toll-Free/800 Customer Phone Number

This is RCN's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a RCN agent. This phone number is RCN's Best Phone Number because 33,726 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-726-2455 include Billing/Payments, No service, I'm moving, Cancel service, Tech support and other customer service issues. The RCN call center that you call into has employees from Richardson, TX / Argentina and is open 24 hours, 7 days according to customers. In total, RCN has 5 phone numbers. It's not always clear what is the best way to talk to RCN representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting RCN - by phone or otherwise

While 877-726-2455 is RCN's best toll-free number, there are 8 total ways to get in touch with them. The next best way to talk to their customer support team , according to other RCN customers, is by calling their 800-746-4726 phone number for their Billing department. Besides calling, the next favorite option for customers looking for help is via 800-746-4726 for Billing. If you think this information is inaccurate or know of other ways to contact RCN please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for RCN.

What is GetHuman's Relationship to RCN?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like RCN. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

RCN Contact Info

All RCN contacts
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RCN Live Chat
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General customer information

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