RCN Phone Number

Call RCN customer service faster with GetHuman

  • Calls RCN's Customer Service department
  • The average hold time is 6m
  • Hours are 24 hours, 7 days
  • The best time to call is 10:15am
  • Popular issues for this call center: Cancel service, Billing/Payments, No service, Tech support, and I'm moving.
  • Reach a live RCN agent: Say "New Customer" at the first menu. Next, say either "Home or Business." Then don't press anything, just hold the line until you are transferred.
  • What you hear when you call: How would you like to look up your account? By phone number or account number?

Reasons customers like you called recently

I want to know why my modem speed cost just jumped $**
Need to cancel account
Need to schedule service call. Need a new cable box and consolidate * other boxes
Both WiFi services not working
Amt of bill changed. Not happy.
When I'm watching a program my program stops and I keep getting video loading on the sc...
I set-up auto-pay, as per my statement, my payment was due ******** -*As seen on my acc...
Hello,**I am unsure what happened or when it happened but my card stopped working and I...
I can not connect to the internet on my home computer !!!! Been trying for several min...
Lower Bill. Will I be able to save money if I keep internet and remove cable?
Internet outage. New modem. Setup new modem on network.
In recent months my Verizon bill has gone up to * *** hours everything we started at...
Verizon has gotten too expensive for me to keep
I have a very old cable box on an old tv. I know have upgraded to a flat screen Samsung...
Broken cable no tv nor communication to TIVO, technician was scheduled, maybe having tr...

RCN Customer Phone Number 877-726-2455 - Stats

Phone number to dial877-726-2455
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:15am
Average wait6 minutes
Current wait21 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, chat, web, twitter
Quality of communication69%
Quality of help76%
Customer votes3,820
Information last updatedFri Mar 15 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

RCN's Best Toll-Free/800 Customer Phone Number

This is RCN's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a RCN agent. This phone number is RCN's Best Phone Number because 33,726 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-726-2455 include Cancel service, Billing/Payments, No service, Tech support, I'm moving and other customer service issues. The RCN call center that you call into has employees from Richardson, TX / Argentina and is open 24 hours, 7 days according to customers. In total, RCN has 5 phone numbers. It's not always clear what is the best way to talk to RCN representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting RCN - by phone or otherwise

While 877-726-2455 is RCN's best toll-free number, there are 8 total ways to get in touch with them. The next best way to talk to their customer support team , according to other RCN customers, is by calling their 800-746-4726 phone number for their Billing department. Besides calling, the next favorite option for customers looking for help is via 800-746-4726 for Billing. If you think this information is inaccurate or know of other ways to contact RCN please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for RCN.

What is GetHuman's Relationship to RCN?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like RCN. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with RCN, including live chat and their website / help desk and their Twitter handle. Visit our RCN Customer Service page for more information.
RCN Customer Service

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