RCN Phone Number

Calling RCN customer service faster by GetHuman

Customer service
Current Wait: 25 mins (14m avg)
Hours: 24 hours, 7 days; best time to call: 9am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: After the Spanish part; Press 1 to use the phone number you're calling from, or Press 2 to enter your own number; If you wait, you will have the option to enter your account number; Press 2 for "Billing Inquiry" to speak to a representative

Reasons customers like you called recently

I need someone to talk to I'm the phone **********
I had a service call to check my box The problem slow loading apps like Netflix, Prime...
Need to know hours and location of closest office in ***** zip?
I am waiting for the installation guy to arrive. Can you please look into this
My phone has no line. It's been dead for over a week.
Moving, need construction to run new line immediately. Called previously and noted this...
I want to upgrade to * gig internet
I received an advertisement to my home to upgrade to Gig internet for $**.** a month an...
How can I get closed caption on my tv?
I was in a Zoom meeting and kept getting the message that I had low bandwidth. My home...
I have internet service with RCN and they are upping the monthly price on my next bill...
cancel service and high costs
We can't afford the service and need to cancel.
We're no longer able to afford the service. If lowering the bill is not an option, we n...
moving, need to cancel RCN internet *haven't been able to get anybody on chat
See more recent reasons for calling

Help me with my issue

Customer Number 877-726-2455 - by the Numbers

Phone number to dial877-726-2455
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9am
Navigate phone maze to a humanAfter the Spanish part; Press 1 to use the phone number you're calling from, or Press 2 to enter your own number; If you wait, you will have the option to enter your account number; Press 2 for "Billing Inquiry" to speak to a representative
Average wait
Current wait25
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, chat, web, twitter
Quality of communication84%
Quality of help51%
Customer votes3,845
Information last updatedThu Nov 26 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

RCN's Best Toll-Free/800 Customer Phone Number

This is RCN's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a RCN agent. This phone number is RCN's Best Phone Number because 33,726 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-726-2455 include Cancel service, Billing/Payments, No service, Tech support, I'm moving and other customer service issues. The RCN call center that you call into has employees from Richardson, TX / Argentina and is open 24 hours, 7 days according to customers. In total, RCN has 5 phone numbers. It's not always clear what is the best way to talk to RCN representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting RCN - by phone or otherwise

While 877-726-2455 is RCN's best toll-free number, there are 8 total ways to get in touch with them. The next best way to talk to their customer support team, according to other RCN customers, is by calling their 800-746-4726 phone number for their Billing department. Besides calling, the next favorite option for customers looking for help is via 800-746-4726 for Billing. If you think this information is inaccurate or know of other ways to contact RCN please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for RCN.

What is GetHuman's Relationship to RCN?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like RCN. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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