RCN Phone Number

Calling RCN customer service faster by GetHuman

877-726-2455
Customer service
877-318-2092
New customers
Current Wait: 13 mins (11m avg)
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Hours: 24 hours, 7 days; best time to call: 1:30pm
Get to a live person fastest: After the Spanish part; Press 1 to use the phone number you're calling from, or Press 2 to enter your own number; If you wait, you will have the option to enter your account number; Press 2 for "Billing Inquiry" to speak to a representative
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Customer Number 877-726-2455 - by the Numbers

Phone number to dial
877-726-2455
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
1:30pm
Navigate phone maze to a human
After the Spanish part; Press 1 to use the phone number you're calling from, or Press 2 to enter your own number; If you wait, you will have the option to enter your account number; Press 2 for "Billing Inquiry" to speak to a representative
Average wait
11
Current wait
13
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or chat or web or twitter
Quality of communication
74%
Quality of help
81%
Customer votes
3,815
Information last updated
Sat Apr 14 2018 09:00:00 GMT+0000 (UTC)

RCN's Best Toll-Free/800 Customer Phone Number

This is RCN's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a RCN agent. This phone number is RCN's Best Phone Number because 33,726 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-726-2455 include Billing/Payments, No service, I'm moving, Cancel service, Tech support and other customer service issues. The RCN call center that you call into has employees from Richardson, TX or Argentina and is open 24 hours, 7 days according to customers. In total, RCN has 5 phone numbers. It's not always clear what is the best way to talk to RCN representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting RCN - by phone or otherwise

While 877-726-2455 is RCN's best toll-free number, there are 8 total ways to get in touch with them. The next best way to talk to their customer support team, according to other RCN customers, is by calling their 800-746-4726 phone number for their Billing department. Besides calling, the next favorite option for customers looking for help is via 800-746-4726 for Billing. If you think this information is inaccurate or know of other ways to contact RCN please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for RCN.
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