RCN Phone Number

Calling RCN customer service faster by GetHuman

Customer service
New customers
Current Wait: 16 mins (14m avg)
Hours: 24 hours, 7 days; best time to call: 9am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Billing/PaymentsNo serviceI'm movingCancel serviceTech supportA different issue
Get to a live person fastest: After the Spanish part; Press 1 to use the phone number you're calling from, or Press 2 to enter your own number; If you wait, you will have the option to enter your account number; Press 2 for "Billing Inquiry" to speak to a representative

Reasons customers like you called recently

No internet service even after rebooting the router and TiVo box.
4d ago
I cannot get RCN*GO to work. It says I need a Tivo box, but I HAVE a Tivo box.
9d ago
I am being charged extra money
17d ago
My internet speeds are down, and my cable signal seems to be weak- on demand channels f...
18d ago
I got promotion from my APT but now I have to pay.*I dont my account
23d ago
Installation appointment on hold - we are ready to resume it
23d ago
My WiFi is suppose to be $** a month instead it’s $**. I moved to a different house wit...
24d ago
my service is terrible right now and I either want to cancel or fix.
a mo ago
Main Tivo Box is not connecting
a mo ago
Moving from the appartement
a mo ago
October ** **** approx *:** PM*Called when I realized my latest bill was not charged on...
a mo ago
Internet is not working the password is not working the new technician put
a mo ago
necesito q me llamen para coordinar una intalacion
a mo ago
I need to schedule someone to pick up my WiFi and cable box. The incorrect service was...
a mo ago
Can not access WiFi. There may have been a reset or an update that caused an issue. I h...
2 mos ago
See more recent reasons for callingHelp me with my issue

Customer Number 877-726-2455 - by the Numbers

Phone number to dial
Call-back available
Call picked up by a real person
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
Navigate phone maze to a human
After the Spanish part; Press 1 to use the phone number you're calling from, or Press 2 to enter your own number; If you wait, you will have the option to enter your account number; Press 2 for "Billing Inquiry" to speak to a representative
Average wait
Current wait
Rank (among phone numbers)
Rank (overall)
Alternate methods
phone or chat or web or twitter
Quality of communication
Quality of help
Customer votes
Information last updated
Mon Dec 02 2019 09:00:00 GMT+0000 (UTC)

RCN's Best Toll-Free/800 Customer Phone Number

This is RCN's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a RCN agent. This phone number is RCN's Best Phone Number because 33,726 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-726-2455 include Billing/Payments, No service, I'm moving, Cancel service, Tech support and other customer service issues. The RCN call center that you call into has employees from Richardson, TX / Argentina and is open 24 hours, 7 days according to customers. In total, RCN has 5 phone numbers. It's not always clear what is the best way to talk to RCN representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting RCN - by phone or otherwise

While 877-726-2455 is RCN's best toll-free number, there are 8 total ways to get in touch with them. The next best way to talk to their customer support team, according to other RCN customers, is by calling their 800-746-4726 phone number for their Billing department. Besides calling, the next favorite option for customers looking for help is via 800-746-4726 for Billing. If you think this information is inaccurate or know of other ways to contact RCN please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for RCN.

What is GetHuman's Relationship to RCN?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like RCN. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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