Current Wait: 13 mins (11m avg)
Hours: 24 hours, 7 days; best time to call: 1:30pm
Get to a live person fastest: After the Spanish part; Press 1 to use the phone number you're calling from, or Press 2 to enter your own number; If you wait, you will have the option to enter your account number; Press 2 for "Billing Inquiry" to speak to a representative
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