Updated

Presidents Choice Customer Service

Phone Number & Contact Info

Presidents Choice's Best Phone Number

866-246-7262
Toll-free·Calls Customer Service·Most popular Presidents Choice number
Free tools for easier calling
Q:

How do I talk to a live human at Presidents Choice?

A:Press # at the first menu, then press 7 at the next menu. Our free phone can also navigate phone menus to get a live human at Presidents Choice for you.
Q:

Does Presidents Choice offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Tuesday, and the shortest are on Friday. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Presidents Choice below.

Let us call and talk to Presidents Choice for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Presidents Choice phone number to document the phone system.
Here is how our research team describes the way the Presidents Choice phone system greets you: Please enter your 16-digit card number.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press # at the first menu, then press 7 at the next menu.
Below are some clips we've found from Presidents Choice's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask you to enter information with the dial pad

"Thank you for calling PC Financial. PC Financial is aware of a potential Canada post labor in November and is closely monitoring developments. In the event of service disruption, mail deliveries, including cards and paper statements, may be delayed. For details on how the disruption may affect your PT Financial Services, please visit us at w w w dot p c financial dot c a. We are currently experiencing extended wait times to reach a customer support representative. You can manage your account quickly and easily through our mobile app. Or online at p c financial dot c a.
Sign in for common self serve transactions such as balance inquiries, viewing payments, checking transactions, resetting past and much more.
Please enter your sixteen digit card number."
Excerpt from a call with Presidents Choice
Wednesday, November 13, 2024 2:01 PM

What are the hours and when should I call?

Presidents Choice operates the call center for this 866-246-7262 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 114 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Presidents Choice call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Presidents Choice phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Presidents Choice staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Presidents Choice is Sunday. The most busy day to call is Thursday, which averages 440% more phone calls by comparison. Again, this is based on a sample of 114 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Busiest
Fri
Sat

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Tuesday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Presidents Choice

In summation, the best day to call Presidents Choice is Friday. It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Presidents Choice staffs up on Friday to handle the higher call volume, and that makes it the best time to call.

Why Customers Call Presidents Choice

If you have time to do a bit of reading before you call Presidents Choice, we recommend you read over some of our problem-specific articles.

What is Presidents Choice?

President's Choice is a renowned Canadian food and household brand that offers high-quality products at affordable prices. It was founded by the Loblaw Companies Limited and has become a trusted name in the industry since its inception in 1984. President's Choice offers an extensive range of products, including groceries, fresh produce, dairy, bakery items, household essentials, and personal care items. What sets President's Choice apart is its commitment to quality and innovation. They have an extensive lineup of unique and delicious food products, including their renowned PC products, which are free from artificial colors, flavors, and preservatives. President's Choice prides itself on providing customers with exceptional value and choice, making it a preferred brand for millions of Canadians seeking quality products at competitive prices.

What is the Presidents Choice Insiders Club?

The Presidents Choice Insiders Club is an exclusive loyalty program offered by Presidents Choice. It is designed to reward and engage with their valued customers. As a member of the Insiders Club, customers gain access to various benefits and perks. This includes personalized offers, exclusive discounts on select products, early access to promotions and events, and special invitations to culinary experiences. Members can also earn points on every eligible purchase, which can be redeemed for savings on groceries, household products, and more. The Insiders Club provides a unique opportunity to enhance the shopping experience, save money, and stay connected with Presidents Choice's latest offerings. To join, customers simply need to sign up either online or in-store and start enjoying the exclusive perks immediately.

What is the Presidents Choice return policy?

The Presidents Choice return policy aims to ensure customer satisfaction. Within 30 days of purchase, customers can return any product for a full refund or exchange, provided they have the original receipt. In case the receipt is unavailable, the return will be granted at the discretion of the store manager. For perishable items, such as groceries, customers have until the expiration date to return them if they are unsatisfied. Presidents Choice also offers a 100% satisfaction guarantee on all their products. If a customer is not fully satisfied with a particular item, they can simply return it for a full refund or exchange, regardless of the purchase date. The return policy reflects Presidents Choice's commitment to meeting customers' needs and ensuring their shopping experience is pleasant and risk-free.

Top Presidents Choice customer service problems

Click the link above to get answers to just about any Presidents Choice customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Presidents Choice, and their purpose. Are any of these similar to the reason you are trying to call?
Top up phone number: "I wanna top up a phone number."
- From a call lasting 5m 40s , Nov 8, 2024 3:29 PM
Travel notification card issue: "I'm traveling through Europe and my card got blocked despite notifying PC of my travel plans."
- From a call lasting 11m 51s , May 23, 2024 12:51 PM
Information about why customers call Presidents Choice is extracted from issues that customers have reported to GetHuman.
Presidents Choice issues reported to GetHuman

More Presidents Choice Customer Service Contacts

There are of course other ways to contact Presidents Choice customer service besides the phone. Below we list the best ones, by medium.

Presidents Choice Customer Help Desk / Web Support

pcfinancial.ca - Customer Service
Online customer service support
As a last, sometimes only, resort- Presidents Choice customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Presidents Choice's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Presidents Choice agent. This phone number is Presidents Choice's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-246-7262 include Where to buy, Complaint, Safety concern, Returns, Product information and other customer service issues. Rather than trying to call Presidents Choice first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Presidents Choice has 1 phone number. It's not always clear what is the best way to talk to Presidents Choice representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Presidents Choice. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Presidents Choice. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our free super-powered phone
  • Can talk to customer service for you
  • Can wait on hold for you
  • Automatically re-schedules if they're closed
  • Get a summary & transcript after
  • Easy to re-try if needed
  • Free and no account needed

Compare Presidents Choice Customer Service

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated