Toll-free·Calls Customer Service·Most popular Pegasus Lighting number
Q:
How do I talk to a live human at Pegasus Lighting?
A:Calling this Pegasus Lighting number should go right to a real human being
Q:
Does Pegasus Lighting offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-6pm EST.The least busy day is Friday, and the most busy day is Tuesday. Details
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Pegasus Lighting phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Pegasus Lighting number should go right to a real human being
In fact, much of this information on this page is superfluous because this Pegasus Lighting phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Pegasus Lighting operates the call center for this 800-392-4818 phone number Mon-Fri 8am-6pm ET.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of NaN calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Pegasus Lighting phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Pegasus Lighting staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Pegasus Lighting is Friday.The most busy day to call is Tuesday.Again, this is based on a sample of NaN calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Thursday.
The best time to call Pegasus Lighting
In summation, the best day to call Pegasus Lighting is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Pegasus Lighting staffs the call center well on Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Pegasus Lighting
If you have time to do a bit of reading before you call Pegasus Lighting, we recommend you read over some of our problem-specific articles.
Pegasus Lighting offers a hassle-free return policy to ensure customer satisfaction. If for any reason you are not satisfied with your purchase, you may return the product within 30 days of receipt. The returned items should be in their original condition and packaging to qualify for a refund or exchange. It is important to note that custom orders, such as made-to-order fixtures, are not eligible for return. Additionally, the customer is responsible for return shipping costs unless the return is due to a defective or damaged item. To initiate a return, please contact our customer service team, who will guide you through the process and address any further inquiries.
Pegasus Lighting offers a comprehensive warranty on their products to ensure customer satisfaction and peace of mind. The length of the warranty varies depending on the specific product category and may range from one to five years. This warranty covers any defects in material or workmanship under normal use. If a product fails within the warranty period, Pegasus Lighting will either repair or replace it, free of charge. Customers are required to provide proof of purchase and may need to return the defective product. The warranty does not cover damage caused by misuse, improper installation, or natural disasters. Pegasus Lighting is committed to delivering high-quality products and stands behind their offerings with a reliable warranty program.
Pegasus Lighting accepts multiple payment methods for customer convenience. Our customers can pay through major credit cards including Visa, Mastercard, Discover, and American Express. We also accept payments made via PayPal, a popular online payment platform. Additionally, customers have the option to pay using Amazon Pay, allowing them to securely use their Amazon account for checkout. These various payment options cater to different preferences and ensure a seamless and secure transaction process. Pegasus Lighting's commitment to customer satisfaction extends to providing flexible payment methods to accommodate everyone.
Click the link above to get answers to just about any Pegasus Lighting customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More Pegasus Lighting Customer Service Contacts
There are of course other ways to contact Pegasus Lighting customer service besides the phone. Below we list the best ones, by medium.
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Pegasus Lighting provides this option.
Conclusion and closing notes
This is Pegasus Lighting's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Pegasus Lighting agent. This phone number is Pegasus Lighting's best phone number because NaN customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-392-4818 include Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. Rather than trying to call Pegasus Lighting first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat. In total, Pegasus Lighting has 1 phone number. It's not always clear what is the best way to talk to Pegasus Lighting representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Pegasus Lighting. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Pegasus Lighting. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.