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NatWest Customer Service

Phone Number & Contact Info

NatWest's Best Phone Number

011 44 345 788 8444
Calls Customer Service·Most popular NatWest number
Q:

How do I talk to a live human at NatWest?

A:Calling this NatWest number should go right to a real human being.
Q:

Does NatWest offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-5pm EST. The least busy day is Monday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this NatWest phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this NatWest number should go right to a real human being
In fact, much of this information on this page is superfluous because this NatWest phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

NatWest operates the call center for this 011 44 345 788 8444 phone number Mon-Fri 9am-5pm ET. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 9,321 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this NatWest phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like NatWest staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call NatWest is Monday. The most busy day to call is Friday. Again, this is based on a sample of 9,321 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Thursday.

The best time to call NatWest

In summation, the best day to call NatWest is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that NatWest staffs the call center well on Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call NatWest

If you have time to do a bit of reading before you call NatWest, we recommend you read over some of our problem-specific articles.

What is the NatWest Platinum Card?

The NatWest Platinum Card is a premium credit card offered by NatWest, a leading bank in the UK. Designed for those seeking added benefits and rewards, it offers a range of exclusive features. With the card, customers can enjoy a higher credit limit, extensive worldwide acceptance, and comprehensive travel insurance coverage. The Platinum Card also provides access to the NatWest Rewards Program, allowing customers to earn cashback on their everyday purchases. Furthermore, it includes additional perks such as exclusive offers, access to preferred seating at concerts and events, and a dedicated Platinum Concierge service. Overall, the NatWest Platinum Card offers a combination of financial flexibility, travel benefits, rewards, and personalized service, making it an ideal choice for those seeking a superior credit card experience.

Is there an annual fee for the NatWest Platinum Card?

No, there is no annual fee for the NatWest Platinum Card. We are delighted to offer this card to our customers without any additional charges. The NatWest Platinum Card provides numerous benefits, including a generous credit limit, 0% interest on balance transfers for an introductory period, and competitive rates on purchases. Furthermore, cardholders can enjoy exclusive access to our Platinum Rewards program, which offers fantastic discounts and privileges with our partner brands. We believe in providing exceptional value and service to our customers, which is why we have ensured that the NatWest Platinum Card does not come with an annual fee. Apply today and start enjoying the benefits of our Platinum Card without any additional costs.

What are the benefits of having a NatWest Visa card?

Having a NatWest Visa card comes with several benefits. Firstly, it offers convenience and acceptance at millions of locations globally, including online purchases. Secondly, cardholders can enjoy contactless payments for quick and easy transactions. Additionally, NatWest Visa provides enhanced security features, such as 24/7 fraud monitoring and purchase protection. With a NatWest Visa card, customers can also access exclusive discounts and offers through the Visa Offers and Perks program. Furthermore, cardholders can manage their finances efficiently through online and mobile banking, with tools to track spending and set budgeting goals. Lastly, NatWest Visa offers additional benefits like travel insurance, emergency cash, and access to airport lounges, making it a comprehensive card choice for day-to-day use and travel.

Top NatWest customer service problems

Click the link above to get answers to just about any NatWest customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is NatWest's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a NatWest agent. This phone number is NatWest's best phone number because 55,925 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 011 44 345 788 8444 include and other customer service issues. Rather than trying to call NatWest first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, NatWest has 1 phone number. It's not always clear what is the best way to talk to NatWest representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for NatWest. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like NatWest. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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