What should I do if my NatWest Platinum Card is lost or stolen?

If a customer finds themselves in the unfortunate situation of losing their NatWest Platinum Card or having it stolen, there are several important steps to take promptly. First, it is advisable to report the loss or theft as soon as possible. This can typically be done through the customer’s online banking account or mobile banking app, where they can find options to report a lost or stolen card. It is essential to act quickly to prevent any unauthorized transactions on the account. Once the card has been reported, the customer will usually have the ability to request a replacement card through the same channels. NatWest Platinum Card takes security seriously, and frequently, they will assist in monitoring for any suspicious activity related to the account following the report of a lost or stolen card. Additionally, customers should keep an eye on their account statements for any transactions they do not recognize. For the most accurate and up-to-date information, customers may wish to refer to the official NatWest website regarding specific instructions and guidance in such situations.