Updated

Movistar Customer Service

Phone Number & Contact Info

Movistar's Best Phone Number

+3 490 020 0184
Calls Customer Service·Most popular Movistar number
Q:

How do I talk to a live human at Movistar?

A:Calling this Movistar number should go right to a real human being.
Q:

Does Movistar offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Movistar phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Movistar number should go right to a real human being
In fact, much of this information on this page is superfluous because this Movistar phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Movistar operates the call center for this +3 490 020 0184 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 175 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Movistar phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Movistar staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Movistar is Wednesday. The most busy day to call is Friday. Again, this is based on a sample of 175 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Monday.

The best time to call Movistar

In summation, the best day to call Movistar is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Movistar staffs the call center well on Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Movistar

If you have time to do a bit of reading before you call Movistar, we recommend you read over some of our problem-specific articles.

What is the coverage area of Movistar?

Movistar provides extensive coverage throughout Spain, offering one of the largest network footprints in the country. With its state-of-the-art infrastructure, Movistar ensures a widespread coverage area that encompasses both urban and rural regions. Whether you reside in major cities, suburban areas, or remote locations, Movistar strives to deliver a reliable network connection. Through continuous investment and technological advancements, Movistar aims to reach even the most remote corners of Spain, ensuring connectivity for its customers wherever they may be. Enjoy seamless communication, fast internet connection, and comprehensive coverage with Movistar, empowering you to stay connected and enjoy uninterrupted services across the entire coverage area.

What are the available Movistar mobile plans?

Movistar offers a range of mobile plans to cater to different needs and budgets. Customers can choose from various options such as prepaid plans, postpaid plans, and data plans. Prepaid plans provide flexibility with no long-term commitment, allowing users to recharge their accounts as needed. Postpaid plans offer monthly billing cycles and typically include unlimited voice calls, text messages, and a certain amount of data. Movistar also offers data plans separately, allowing users to access the internet without voice or text services. Additionally, they have plans tailored for families or multiple lines, ensuring everyone stays connected. Customers can visit the Movistar website or contact their customer service for detailed information regarding each plan's features, pricing, and available promotions.

What are the international call rates with Movistar?

Movistar offers competitive international call rates to connect you with your loved ones around the world. Our rates vary depending on the destination and the type of call you make. We have different options, including prepaid plans and postpaid plans, to suit your needs. For specific international call rates, please visit our website or contact our customer service representatives who will gladly provide you with detailed information tailored to your requirements. With Movistar, we strive to offer affordable and transparent rates, ensuring that you can stay in touch with friends and family no matter where they are.

Top Movistar customer service problems

Click the link above to get answers to just about any Movistar customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Movistar is extracted from issues that customers have reported to GetHuman.
Movistar issues reported to GetHuman

Conclusion and closing notes

This is Movistar's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Movistar agent. This phone number is Movistar's best phone number because 1,050 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +3 490 020 0184 include and other customer service issues. Rather than trying to call Movistar first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Movistar has 1 phone number. It's not always clear what is the best way to talk to Movistar representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Movistar. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Movistar. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated