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What should I do if I lost my Movistar SIM card?

Asked 5 months ago
If you have lost your Movistar SIM card, it is important to take immediate action to prevent any unauthorized use of your account. The first step to consider is to try to locate the SIM card. Check common places where it might have been misplaced. If you are unable to find it, you should consider blocking your current SIM card to protect your personal information. Movistar typically provides options for blocking the SIM card through their website or mobile application, where you can also find instructions on how to proceed. Once the SIM card is blocked, you can request a replacement SIM card. This process often involves verifying your identity, so be prepared to provide necessary information. Movistar may also offer options for collecting the new SIM card in store or having it mailed to you. It is advisable to visit Movistar's official website for the most up-to-date information on how to block your SIM card and to obtain a replacement. The website generally contains detailed instructions and contact information for any additional assistance you may need.
Answered Jul 8th 2025

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