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Merrill Lynch Edge Customer Service

Phone Number & Contact Info

Merrill Lynch Edge's Best Phone Number

888-637-3343
Toll-free·Calls Customer Service·Most popular Merrill Lynch Edge number
Free tools for easier calling
Q:

How do I talk to a live human at Merrill Lynch Edge?

A:Press 1 - for "if you have an account" - when it asks for your account number press # 3 times. Our free phone can also navigate phone menus to get a live human at Merrill Lynch Edge for you.
Q:

Does Merrill Lynch Edge offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Friday, and the shortest are on Wednesday. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Merrill Lynch Edge below.

Let us call and talk to Merrill Lynch Edge for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Merrill Lynch Edge phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 - for "if you have an account" - when it asks for your account number press # 3 times
Below are some clips we've found from Merrill Lynch Edge's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Welcome to Merrill Edge. This call may be recorded or monitored. To open a new account or fund a new Merrill Edge account, press one."
Excerpt from a call with Merrill Lynch Edge
Tuesday, November 19, 2024 9:08 PM

What are the hours and when should I call?

Merrill Lynch Edge operates the call center for this 888-637-3343 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 101 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Merrill Lynch Edge call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Merrill Lynch Edge phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Merrill Lynch Edge staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Merrill Lynch Edge is Sunday. The most busy day to call is Thursday, which averages 133% more phone calls by comparison. Again, this is based on a sample of 101 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Busiest
Fri
Sat

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Friday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Merrill Lynch Edge

In summation, the best day to call Merrill Lynch Edge is Tuesday.

Why Customers Call Merrill Lynch Edge

If you have time to do a bit of reading before you call Merrill Lynch Edge, we recommend you read over some of our problem-specific articles.

How Do I Open an Account with Merrill Edge?

Opening an account with Merrill Edge is straightforward when following these numbered steps diligently. By researching your investment needs beforehand and providing accurate personal information during the application process, you can start investing confidently through one of the industry's reputable online brokerage services. Always remember to consult professional advice if needed when making investment decisions.

How Do I Close My Account with Merrill Edge?

Closing an investment account requires careful attention to detail and adherence to established procedures. Understanding the correct steps for closing your Merrill Edge brokerage account allows you to navigate the process smoothly. It also ensures that all financial matters are properly addressed and documented.

How Do I Recover a Hacked Merrill Edge Account?

To recover a hacked Merrill Edge account, you need to act fast and work closely with its customer support team. Change your password and enable two-factor authentication right away to protect yourself. Be alert for signs of fraud by regularly reviewing your accounts, and report any questionable activity to the appropriate authorities. Following the steps to implement robust security practices will help you reduce the risk of future hacks.

Top Merrill Lynch Edge customer service problems

Click the link above to get answers to just about any Merrill Lynch Edge customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Merrill Lynch Edge is extracted from issues that customers have reported to GetHuman.
Merrill Lynch Edge issues reported to GetHuman

More Merrill Lynch Edge Customer Service Contacts

There are of course other ways to contact Merrill Lynch Edge customer service besides the phone. Below we list the best ones, by medium.

Merrill Lynch Edge Customer Help Desk / Web Support

merrilledge.com - Customer Service
Click "Contact Us" at the top
As a last, sometimes only, resort- Merrill Lynch Edge customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Merrill Lynch Edge's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Merrill Lynch Edge agent. This phone number is Merrill Lynch Edge's best phone number because 1,326 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-637-3343 include Get financial advice and other customer service issues. Rather than trying to call Merrill Lynch Edge first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Merrill Lynch Edge has 1 phone number. It's not always clear what is the best way to talk to Merrill Lynch Edge representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Merrill Lynch Edge. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Merrill Lynch Edge. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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