A:Calling this Lulus.com number should go right to a real human being.Our free phone can also navigate phone menus to get a live human at Lulus.com for you.
Q:
Does Lulus.com offer 24 hour customer service?
A:Not at this number; hours here are 6am-8pm EST.The least busy day is Friday, and the most busy day is Tuesday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Lulus.com below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Lulus.com phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Lulus.com number should go right to a real human being
Below are some clips we've found from Lulus.com's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Lumos, Your call may be recorded for quality and training purposes.
We will connect you with an expert from our customer care team shortly.
If you are looking for styling or sizing advice, you can reach our personal stylist through live chat or text by visiting Lulu's dot com slash customer service.
After speaking with a member of our team, you may receive a quick survey by email to rate your experience.
We would greatly appreciate any feedback for Lulu's customer care."
Excerpt from a call with Lulus.com
Wednesday, April 24, 2024 3:13 PM
In fact, much of this information on this page is superfluous because this Lulus.com phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Lulus.com operates the call center for this 866-918-5858 phone number 6am-8pm ET.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 111 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Lulus.com call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Lulus.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Lulus.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Lulus.com is Friday.The most busy day to call is Tuesday.Again, this is based on a sample of 111 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Monday.
In summation, the best day to call Lulus.com is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Lulus.com staffs the call center well on Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Lulus.com
Below is a sample of recent calls to Lulus.com, and their purpose. Are any of these similar to the reason you are trying to call?
Consolidating and returning items: "Can I put all three dresses in one package together, or will that mess you guys up?"
- From a call lasting 1m 36s , Apr 24, 2024 3:13 PM
Unauthorized charge dispute: "I never buy that. I never spend that money."
- From a call lasting 8m 29s , Feb 8, 2024 9:39 PM
Information about why customers call Lulus.com is extracted from issues that customers have reported to GetHuman.
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Lulus.com provides this option.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Lulus.com will reply our your email.
As a last, sometimes only, resort- Lulus.com customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Lulus.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Lulus.com agent. This phone number is Lulus.com's best phone number because 666 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-918-5858 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Lulus.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or web or email. In total, Lulus.com has 1 phone number. It's not always clear what is the best way to talk to Lulus.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Lulus.com. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Lulus.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.