Is it possible to cancel an order?

Asked a year ago
Yes, it is possible to cancel an order on Lulus.com. If you wish to cancel your order, please contact our customer support team as soon as possible. We recommend reaching out via phone or live chat for immediate assistance. Please note that if your order has already been shipped, we will be unable to cancel it. However, you can still return the items once they are delivered. For canceled orders, we will issue a refund to your original payment method. It may take a few business days for the refund to reflect in your account. We strive to provide excellent customer service and will do our best to accommodate your cancellation request efficiently.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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