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LifeTouch Customer Service

Phone Number & Contact Info

LifeTouch's Best Phone Number

800-736-4753
Toll-free·Calls Customer Service·Most popular LifeTouch number
Q:

How do I talk to a live human at LifeTouch?

A:Calling this LifeTouch number should go right to a real human being.
Q:

Does LifeTouch offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 6am-4pm PT. The least busy day is Tuesday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this LifeTouch phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this LifeTouch number should go right to a real human being
In fact, much of this information on this page is superfluous because this LifeTouch phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

LifeTouch operates the call center for this 800-736-4753 phone number Mon-Fri 6am-4pm PT. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 304 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this LifeTouch phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like LifeTouch staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call LifeTouch is Tuesday. The most busy day to call is Monday. Again, this is based on a sample of 304 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Friday.

The best time to call LifeTouch

In summation, the best day to call LifeTouch is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that LifeTouch staffs the call center well on Tuesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call LifeTouch

If you have time to do a bit of reading before you call LifeTouch, we recommend you read over some of our problem-specific articles.

What payment methods does LifeTouch accept?

LifeTouch accepts various payment methods to ensure convenience for customers. We offer the flexibility of multiple payment options, including credit and debit cards from major providers such as Visa, MasterCard, American Express, and Discover. Additionally, we accept payment through electronic methods such as PayPal, making online transactions seamless and secure. To accommodate those who prefer traditional methods, we also accept personal checks and money orders. In order to support educational institutions, we offer invoicing capabilities for schools and organizations. At LifeTouch, we strive to provide accessible payment options, catering to our customers' preferences.

What is LifeTouch's return policy for portrait orders?

LifeTouch has a customer-centric return policy for portrait orders to ensure complete satisfaction. If you are not delighted with your portrait order, LifeTouch offers a hassle-free return process. Simply contact their customer service within 30 days of receiving your order, and they will assist you in initiating a return or exchange. The customer service team will guide you through the steps and provide a prepaid return shipping label, making it convenient and cost-effective for you. It's essential to pack the item securely and include all the original packaging and documentation. Once the return is received, LifeTouch will promptly process your refund, or you can opt for an exchange if preferred. Rest assured, LifeTouch strives to ensure every customer is content with their portrait order.

Can I order school yearbooks from LifeTouch?

Yes, you can order school yearbooks from LifeTouch. We offer the convenience of ordering yearbooks online. Simply visit our website and locate the "Yearbook" tab. From there, you can select your school, browse through available yearbooks, and place your order securely. We have a user-friendly interface that allows you to personalize your yearbook by adding your name, selecting cover options, and even adding special pages. Additionally, we provide multiple payment options to cater to your preferences. Don't miss out on preserving cherished memories - order your school yearbook from LifeTouch today!

Top LifeTouch customer service problems

Click the link above to get answers to just about any LifeTouch customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call LifeTouch is extracted from issues that customers have reported to GetHuman.
LifeTouch issues reported to GetHuman

More LifeTouch Customer Service Contacts

There are of course other ways to contact LifeTouch customer service besides the phone. Below we list the best ones, by medium.

LifeTouch Customer Service Live Chat

lifetouch.my.site.com - Customer Service
Click "Get support" on the right
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, LifeTouch provides this option.

LifeTouch Customer Help Desk / Web Support

contact.lifetouch.com - Customer Service
Use this link to submit your issue to them online
As a last, sometimes only, resort- LifeTouch customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is LifeTouch's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a LifeTouch agent. This phone number is LifeTouch's best phone number because 1,824 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-736-4753 include Track a Package, Account Setup, Cancel Account, Overcharge on Account, Account Access and other customer service issues. Rather than trying to call LifeTouch first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, LifeTouch has 1 phone number. It's not always clear what is the best way to talk to LifeTouch representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for LifeTouch. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like LifeTouch. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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