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Larson Doors Customer Service

Phone Number & Contact Info

Larson Doors's Best Phone Number

800-334-1328
Toll-free·Calls Customer Service·Most popular Larson Doors number
Free tools for easier calling
Q:

How do I talk to a live human at Larson Doors?

A:Press 0. Our free phone can also navigate phone menus to get a live human at Larson Doors for you.
Q:

Does Larson Doors offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 7:30am-4:30pm CST. The least busy day is Thursday, and the most busy day is Wednesday. If the call center is closed, you can schedule a call.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Thursday, and the shortest are on Wednesday. You can skip the hold time for free.

Larson Doors Customer Phone Numbers

Warranty Department

800-352-3360
Toll-free · Mon-Fri 7:30am-4:30pm CST · Press 0 · · Free tools available: Talk for me, Skip the wait, Schedule my call

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Larson Doors below.

Let us call and talk to Larson Doors for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Larson Doors phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0
Below are some clips we've found from Larson Doors's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling Larson Manufacturing. Your call may be monitored or recorded for quality purposes. If you are a dealer, press one. If you're a homeowner, press two. To repeat this message, press three. If you are a do Thank you for calling Larson Manufacturing."
Excerpt from a call with Larson Doors
Monday, March 25, 2024 5:43 PM

They may ask you to enter information with the dial pad

"To check the status of an existing order using our automated system, press one. Or please call us again during our regular business hours, and we will be happy to serve you. Have you tried our Leo online ordering system? You can easily place the orders and access information anytime.
Email web orders at larsen doors dot com to learn more.
Thank you for calling Larson Manufacturing. Our Please enter the numeric portion of your purchase order only."
Excerpt from a call with Larson Doors
Sunday, April 7, 2024 3:39 PM

The first phone menu

"Thank you for calling Larson Manufacturing. Your call may be monitored or recorded for quality purposes.
If you are a dealer, press one.
If you're a homeowner, press two.
To repeat this message, press three."
Excerpt from a call with Larson Doors
Monday, May 6, 2024 12:37 PM

After you press 2

"Thank you for calling Larson Manufacturing. Your call may be monitored or recorded for quality purposes. For alternative service options, including parts order, troubleshooting, and self help, please visit our support page on Larson Doors dot com.
To place an order for a replacement part, press one.
For warranty assistance, press two.
For installation assistance, press three."
Excerpt from a call with Larson Doors
Wednesday, May 29, 2024 7:03 PM

What are the hours and when should I call?

Larson Doors operates the call center for this 800-334-1328 phone number Mon-Fri 7:30am-4:30pm CT. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 240 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Larson Doors call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Larson Doors phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Larson Doors staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Larson Doors is Thursday. The most busy day to call is Wednesday, which averages 53% more phone calls by comparison. Again, this is based on a sample of 240 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Wed
Busiest
Thu
Quietest
Fri

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Thursday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Larson Doors

In summation, the best day to call Larson Doors is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Larson Doors staffs the call center well on Thursday.

Why Customers Call Larson Doors

If you have time to do a bit of reading before you call Larson Doors, we recommend you read over some of our problem-specific articles.

Do Larson Doors come with a lock and handle set?

Yes, Larson Doors are equipped with a lock and handle set. We understand the importance of security and convenience for our customers, which is why all Larson Doors come pre-installed with a high-quality lock and handle set. Our lock and handle sets are designed to provide smooth operation and durability, ensuring that your door remains secure and easy to use. We offer a variety of lock and handle styles to match your personal preferences and complement your home's aesthetic. Rest assured, when you choose Larson Doors, you will receive a complete package that includes both the door and the necessary lock and handle set for your peace of mind and satisfaction.

Are Larson Doors energy efficient?

Yes, Larson Doors are highly energy efficient. Incorporating innovative design and advanced technologies, Larson Doors are engineered to minimize energy loss and optimize thermal insulation. They feature a variety of energy-saving components such as low-E glass, weatherstripping, and airtight seals, which work together to prevent drafts and help maintain indoor temperatures. The low-E glass reflects heat back into the room during colder months and blocks harmful UV rays to reduce heat buildup during hotter months, ultimately enhancing energy efficiency. Larson Doors are made with durable materials and undergo rigorous testing to meet or exceed the industry's energy efficiency standards. By investing in Larson Doors, customers can enjoy cost savings on heating and cooling bills while minimizing their environmental impact.

What types of Larson Doors are available?

Larson Doors offers a wide range of door options to meet various needs and preferences. Our selection includes storm doors, security doors, screen doors, and patio doors. Storm doors provide an additional layer of protection against the elements and enhance energy efficiency. For enhanced security, our security doors offer added strength and features like multi-point locking systems. Screen doors allow fresh air to circulate while keeping insects out, perfect for warmer months. We also offer patio doors that provide a seamless transition from indoor to outdoor living spaces. Our Larson Doors are available in different styles, designs, and finishes to complement any home aesthetic. Explore our website or visit authorized retailers to find the perfect Larson Door for your home.

Top Larson Doors customer service problems

Click the link above to get answers to just about any Larson Doors customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Larson Doors, and their purpose. Are any of these similar to the reason you are trying to call?
Inquiring about replacement glass: "Do you sell the glass?"
- From a call lasting 11m 44s , Dec 10, 2024 4:15 PM
Order status inquiry: "I need to know when that door is going to be here."
- From a call lasting 23m , Sep 25, 2024 4:51 PM
Information about why customers call Larson Doors is extracted from issues that customers have reported to GetHuman.
Larson Doors issues reported to GetHuman

More Larson Doors Customer Service Contacts

There are of course other ways to contact Larson Doors customer service besides the phone. Below we list the best ones, by medium.

Larson Doors Customer Help Desk / Web Support

larsondoors.com - Customer Service
Online customer service submission form
As a last, sometimes only, resort- Larson Doors customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Larson Doors's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Larson Doors agent. This phone number is Larson Doors's best phone number because 330 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-334-1328 include Where to buy, Complaint, Repairs, Returns, Warranty claim and other customer service issues. Rather than trying to call Larson Doors first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Larson Doors has 2 phone numbers. It's not always clear what is the best way to talk to Larson Doors representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Larson Doors. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Larson Doors. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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