Larson Doors Customer FAQ

Larson doors and door openers can be purchased at various home improvement stores, building supply retailers, or directly through authorized dealers. Please check the link on this page for specific locations and retailers that carry Larson products.

It sounds like there may be an issue with the door hardware or the mechanism itself. If the door pin is stuck or broken, it might need to be replaced or repaired. We recommend checking the alignment of the door and the handle. If the handle only functions when turned up, this can indicate a problem with the latch or the internal components. Further inspection or assistance might be necessary to resolve the issue effectively.

It sounds like there may be an alignment issue with the glass pane on your retractable screen storm door. First, check that there is no debris or obstruction preventing the glass from fully elevating. Ensure that the door frame is level, as an uneven surface can sometimes cause alignment issues. If adjustments to the frame or hinges do not resolve the problem, it may be necessary to consult the installation manual for specific adjustments or remedies, or consider reaching out for professional assistance.

The glass on a full view door typically goes about 1/2 inch into the frame. For accurate results, we recommend checking your specific door model's dimensions before drilling.

You can definitely add a retractable screen to your full view Larson door. It's a straightforward process. However, you must ensure the retractable screen kit is compatible with your Larson door model. These kits usually come with all the necessary equipment and a guide for installation. Remember to measure the size of your door before purchasing the kit to ensure a proper fit. Then, simply follow the instructions provided. If you feel uncomfortable doing this yourself, consider hiring a professional for the job.