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Hy-Vee Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access Hy-Vee customer support.

Hy-Vee's Best Contact Information

Q:

How do I contact Hy-Vee customer service?

A:Hy-Vee does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact Hy-Vee starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them.
Q:

Does Hy-Vee offer 24 hour customer service?

A:Not by phone. But you can contact Hy-Vee 24/7 using other methods. Below is a list of customer service channels and hours.

How to contact Hy-Vee Customer Service

There are other ways to contact Hy-Vee customer service besides the phone. Below we list them by medium, from most to least popular.

Customer Help Desk / Web Support

hy-vee.com - Customer Service
Their 1-800 number goes directly into a queue for their operators. If it is not answered immediately they receive an email with the caller's number and a digital voicemail.
24 hours, 7 days
As a last, sometimes only, resort- Hy-Vee customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with Hy-Vee?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Hy-Vee, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

Where is the nearest Hy-Vee location?

The nearest Hy-Vee location can be found by using the Store Locator feature on our website or mobile app. Simply enter your address or zip code, and a list of nearby stores will be provided along with their distance from your location. Additionally, you can call our customer service hotline and our representatives will be happy to assist you in finding the closest Hy-Vee store. With over 240 locations across the Midwest, you're sure to find one conveniently located near you. Hy-Vee is committed to providing exceptional service and a wide range of quality products to our valued customers, no matter where they are.

What are Hy-Vee store hours?

Hy-Vee store hours vary depending on the location. Most Hy-Vee stores are open seven days a week, typically from early morning until late evening. However, it is best to check the specific store's operating hours as they may differ due to holidays or other factors. To find out the exact store hours for your preferred Hy-Vee location, you can visit the Hy-Vee website and use their store locator feature. Alternatively, you can also contact the store directly via phone or email for accurate and up-to-date information. Hy-Vee strives to provide convenience to its customers and adjust their store hours to meet the needs of the local communities they serve.

Does Hy-Vee offer online shopping?

Yes, Hy-Vee offers online shopping services for added convenience and ease of shopping. Customers can browse a wide range of products and add them to their virtual cart. Hy-Vee's user-friendly website allows shoppers to place orders, select pickup or delivery options, and choose their preferred time slot. The online platform provides access to grocery essentials, fresh produce, household items, and more. Customers can also easily find digital coupons and deals to maximize savings. Hy-Vee's online shopping enables customers to efficiently complete their groceries from the comfort of their homes, saving both time and effort. With the click of a button, customers can have their orders ready for pickup or delivered straight to their door, making grocery shopping more convenient than ever.

Top Hy-Vee customer problems and solutions

Click the link above to get answers to just about any Hy-Vee customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.

Conclusion and closing notes

You came here to see Hy-Vee's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Hy-Vee agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Hy-Vee anyways and help you with your issue. Over the last 18 months, 384 customers like you have come in search of a phone number for Hy-Vee and helped us confirm they don't have one. Common reasons that people try to call Hy-Vee customer support department include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Hy-Vee first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now Hy-Vee doesn't have any phone numbers. It's not always clear what is the best way to talk to Hy-Vee representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If Hy-Vee Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Hy-Vee, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Hy-Vee customers like yourself.

GetHuman does not provide call center services or customer support operations for Hy-Vee. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Hy-Vee. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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