What should I do if my membership card is lost or stolen?

If a member loses or has their Hyatt Gold Passport membership card stolen, it is important to take the right steps to ensure that their account remains secure. First, the member should check their account online using the Hyatt website to confirm their current balance and any recent activity. It may also be beneficial to verify that there are no unauthorized transactions. Next, members can easily access a digital version of their membership card by logging into their account on the Hyatt website or mobile app. This digital card can often serve as a temporary solution until a new physical card arrives. For members who wish to acquire a replacement card, they may find specific instructions on how to request a new membership card on the official Hyatt webpage. This typically involves accessing the profile settings or contacting customer support for assistance. It is advisable to keep all account information secure and monitor it regularly to prevent any issues.