What is the Hyatt Best Rate Guarantee?
Asked a year ago
The Hyatt Best Rate Guarantee is a commitment made by Hyatt to provide the lowest available rate for direct bookings on Hyatt.com. If you find a lower qualifying rate within 24 hours of booking on Hyatt.com, Hyatt will match the lower rate and award an additional 20% discount. To qualify, the lower rate must be publicly available, for the same stay dates, room type, and number of guests, and bookable through a non-Hyatt website. To submit a claim, fill out the online form including all relevant details. Once your claim is verified, Hyatt will adjust the rate accordingly. This guarantee ensures that guests receive the best available rates and guarantees a fair pricing policy across all Hyatt hotels.
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