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Hy-Vee Customer FAQ

Top Answers & How-to Guides

How do I Contact Hy-Vee Customer Service?

The question we are asked most often is about how to talk to Hy-Vee customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Hy-Vee Customer Questions

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Store Location

Where is the nearest Hy-Vee location?

To find the closest Hy-Vee, visiting their official website is advisable. The site features a store locator that allows you to...
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What are Hy-Vee store hours?

Hy-Vee store hours vary by location, generally opening between six or seven in the morning and closing around ten or eleven at...
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Online Shopping

Does Hy-Vee offer online shopping?

Hy-Vee provides online shopping options, allowing customers to conveniently buy groceries and products from home. Shoppers can...
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Can I order deli items and bakery products online?

Hy-Vee allows customers to order deli and bakery items online through their website or mobile app. The selection typically...
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What are the delivery options for online orders?

Hy-Vee provides several delivery options for online shopping, including home delivery through Hy-Vee Aisles Online and curbside...
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What is the Hy-Vee Aisles Online shopping service?

The Hy-Vee Aisles Online service enables customers to shop for groceries and other products from home, featuring a diverse...
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Catering and Services

Does Hy-Vee offer catering services for events?

Hy-Vee indeed provides catering services suitable for various events, offering a wide range of menu options for occasions like...
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Does Hy-Vee offer pharmacy delivery services?

Hy-Vee does offer pharmacy delivery services at many locations, making it easier for customers to receive prescriptions at...
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Pharmacy

Can I refill my prescriptions at Hy-Vee pharmacies?

Hy-Vee pharmacies allow customers to refill prescriptions through various methods, including in-person visits, the Hy-Vee...
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What are the requirements for the Hy-Vee Fuel Saver program?

The Hy-Vee Fuel Saver program allows customers to earn discounts on fuel through eligible purchases. To join, one must create a...
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Payment Options

What is the Hy-Vee Fuel Saver program?

The Hy-Vee Fuel Saver program enables customers to save on fuel by earning discounts based on their purchases at Hy-Vee. Points...
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What payment options does Hy-Vee accept?

Hy-Vee offers various payment methods, including major credit and debit cards, EBT, and cash at self-checkouts. Acceptance of...
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Does Hy-Vee have a loyalty program?

Hy-Vee offers the Fuel Saver + Perks loyalty program, allowing customers to earn points on groceries for discounts on fuel....
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We look to the Hy-Vee issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Hy-Vee issues reported to GetHuman

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