A:Calling this Howard Johnson number should go right to a real human being.Our free phone can also navigate phone menus to get a live human at Howard Johnson for you.
Q:
Does Howard Johnson offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Friday, and the most busy day is Thursday.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Howard Johnson below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Howard Johnson phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Howard Johnson number should go right to a real human being
Below are some clips we've found from Howard Johnson's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Hotels and Resorts.
Please listen carefully as there are some new menu options to serve you better."
Excerpt from a call with Howard Johnson
Monday, September 2, 2024 10:54 PM
In fact, much of this information on this page is superfluous because this Howard Johnson phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Howard Johnson operates the call center for this 800-407-9832 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 185 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Howard Johnson call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Howard Johnson phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Howard Johnson staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Howard Johnson is Friday.The most busy day to call is Thursday, which averages 90% more phone calls by comparison.Again, this is based on a sample of 185 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Thu
Busiest
Fri
Quietest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Friday.
In summation, the best day to call Howard Johnson is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Howard Johnson staffs the call center well on Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Howard Johnson
If you have time to do a bit of reading before you call Howard Johnson, we recommend you read over some of our problem-specific articles.
Yes, Howard Johnson hotels offer accessible rooms to accommodate guests with special needs. These rooms are designed with accessibility features such as wider doorways, grab bars in the bathroom, and wheelchair-accessible pathways. These rooms may also include visual alarms, lower-height furniture, and other amenities to ensure a comfortable stay for guests with disabilities. To ensure availability, it is recommended to make a reservation in advance and specify the need for an accessible room. Howard Johnson strives to provide equal access to all guests and promotes inclusivity by ensuring these accessible rooms are available across their hotel locations.
Yes, Howard Johnson hotels are pet-friendly. We understand that pets are a part of your family, and we welcome them at our hotels. We have designated pet-friendly rooms available, ensuring a comfortable stay for both you and your furry friend. A small daily fee may apply. To guarantee a pet-friendly room, please make a reservation in advance and mention your pet's presence. However, we do have some guidelines in place to ensure a pleasant experience for all guests, including keeping pets on a leash or in a carrier while in public areas. Additionally, we kindly request that pets are not left unattended in the rooms. At Howard Johnson, we strive to provide a comfortable and inclusive atmosphere for all guests, including your pets.
At Howard Johnson, our cancellation policy allows guests to cancel their reservations without any penalty up until 24 hours prior to their scheduled check-in. However, cancellations made within this 24-hour window will be subject to a cancellation fee equivalent to the first night's room rate. This policy applies to all room types and rates unless otherwise specified during the booking process. We understand that unforeseen circumstances can arise, so we highly recommend notifying us as soon as possible to avoid any potential charges. Please note that cancellations must be made directly with the hotel, either by phone or online through the reservation portal. We strive to provide flexibility while ensuring a fair policy for all our guests.
Click the link above to get answers to just about any Howard Johnson customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Howard Johnson, and their purpose. Are any of these similar to the reason you are trying to call?
Issue with reservation charge: "And why did they take four hundred and thirty four dollars?"
- From a call lasting 3m 1s , Nov 7, 2024 10:11 AM
Complaining about amenities: "The pool is closed, and it doesn't say it's closed on the website."
- From a call lasting 6m 57s , Oct 26, 2024 4:56 PM
Reservation issue for locals: "My wife called two days ago and made a reservation at the Howard Johnson in Pigeon Forge."
- From a call lasting 15m 32s , Oct 3, 2024 9:50 PM
Reservation cancellation issue: "We made a reservation through booking, and when we get there, they said we can't stay because we're locals."
- From a call lasting 12m 27s , Oct 3, 2024 9:38 PM
Reservation denial inquiry: "I just want to know why we were able to book a room and travel from their home to The Place and to just to find out when they go to check-in."
- From a call lasting 20m 15s , Oct 3, 2024 9:16 PM
Refund issue escalation: "I had not received my refund, and I've talked to three people before you."
- From a call lasting 10m 2s , Sep 23, 2024 3:59 PM
Request to speak manager: "I need a hired manager in the customer service building because I am beyond living."
- From a call lasting 1m 27s , Sep 23, 2024 3:57 PM
Information about why customers call Howard Johnson is extracted from issues that customers have reported to GetHuman.
This is Howard Johnson's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Howard Johnson agent. This phone number is Howard Johnson's best phone number because 552 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-407-9832 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call Howard Johnson first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Howard Johnson has 1 phone number. It's not always clear what is the best way to talk to Howard Johnson representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Howard Johnson. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Howard Johnson. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.